TCO Telecommunications Certifications

Upgrade your knowledge – and your résumé – with high-quality telecom training courses by Teracom Training Institute plus TCO Certification from the Telecommunications Certification Organization.

CTNS Certified Telecommunications Network Specialist
CVA Certified VoIP Analyst
CWA Certified Wireless Analyst
CIPTS Certified IP Telecom Network Specialist
CTA Certified Telecommunications Analyst

The internationally-recognized CTNS Certification is the core network knowledge required by anyone serious in the telecom world today.

A TCO Certified Telecommunications Network Specialist understands the fundamental concepts, the technologies, the jargon and the buzzwords in telecom, datacom and networking... and how it all fits together.

The CTNS Certification demonstrates that you are up to speed on all major topics including the PSTN, Cellular and WiFi, Ethernet, LANs, IP packets, addresses, routers and networks, MPLS and the Internet... a valuable thought to have in your manager or potential manager's mind.

For employers, the CTNS courses and certification are an effective and cost-efficient way to ensure team members have the base knowledge necessary for accuracy and productivity in their tasks.

CTNS Certification is obtained by passing the CTNS Exam, which is 6 individual course exams, each course having 10 multiple-choice questions.

It is accompanied by – a Teracom exclusive – a personalized Letter of Reference enumerating the knowledge you have and inviting the reader to contact us.

The coursework for CTNS is a set of six high-quality online multimedia courses:

• 2201 POTS AND THE PSTN
• 2206 WIRELESS TELECOMMUNICATIONS
• 2212 THE OSI LAYERS AND PROTOCOL STACKS
• 2211 ETHERNET, LANS AND VLANS
• 2213 IP NETWORKS, ROUTERS AND ADDRESSES
• 2214 MPLS AND CARRIER NETWORKS

The CTNS Certification Package Unlimited Plan includes the six CTNS Courses and CTNS Certification Exam, both with unlimited repeats – which means guaranteed to pass if you're willing to do the work, and refresh your knowledge anytime.

Optional printed or eBook study guide available.

CVA covers all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized and the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service.

A TCO Certified VoIP Analyst understands the fundamentals, the technologies, the jargon and the buzzwords across the full range of VoIP.

This knowledge enables a CVA to stand out from the rest, with broad and deep vendor-agnostic knowledge of VoIP systems and practices.

This kind of knowledge enables higher-paying positions performing analysis, writing reports, making recommendations and providing value-added contributions in project management, business and product development, software design, sales, marketing and finance.

CVA Certification is obtained by passing the CVA Exam, which is 6 individual course exams, each course having 10 multiple-choice questions.

It is accompanied by – a Teracom exclusive – a personalized Letter of Reference enumerating the knowledge you have and inviting the reader to contact us.

The coursework for CVA is a set of six high-quality online multimedia courses:

• 2221 FUNDAMENTALS OF VOICE OVER IP
• 2222 VoIP ARCHITECTURES AND IMPLEMENTATION CHOICES
• 2223 SOFTSWITCHES, SIP, CALL SETUP AND SIP TRUNKING
• 2224 VOICE PACKETIZATION, CODECS AND VOICE QUALITY
• 2225 SIP TRUNKING & CARRIER CONNECTIONS
• 2226 IP NETWORK QUALITY: COS, QOS, MPLS AND SLAs

The CVA Certification Package Unlimited Plan includes the six CVA Courses and CVA Certification Exam, both with unlimited repeats – which means guaranteed to pass if you're willing to do the work, and refresh your knowledge anytime.

These courses build on IP and PSTN fundamentals. If you are completely new to telecom, we recommend you take CTNS first to build a knowledge base, then CVA.

Check out the CTNS + CVA combo package discount special!

TCO Certified Wireless Analyst Certification covers the core technical knowledge needed by anyone serious in the wireless business today.

A CWA is knowledgeable of the full range of wireless technologies including radio and spectrum fundamentals, mobile communications concepts and network technologies up to 4G LTE, as well as WiFi and other fixed wireless.

CWA Certification is obtained by passing the CWA Exam, which is 3 individual course exams, each course having 10 multiple-choice questions.

In addition to your Certificate, you also receive a personalized Letter of Reference enumerating the knowledge you have and inviting the reader to contact us.

The coursework for CWA is a set of three high-quality online courses, featuring multimedia and on-camera instructor:
• 2231 WIRELESS FUNDAMENTALS
• 2232 MOBILE COMMUNICATIONS
• 2233 FIXED WIRELESS

The CWA Certification Package Unlimited Plan includes the CWA courses and CWA Certification Exam, both with unlimited repeats, which means guaranteed to pass if you're willing to do the work, and refresh your knowledge anytime.

The CIPTS Certification is a subset of CTNS, focusing on the new‑generation IP telecom network, its layers and its technologies, and skipping the PSTN and wireless courses.

A CIPTS is fully versed in the new-generation telecom network technologies: the OSI Layers, Ethernet and MAC frames (Layer 2), IP Packets, Addressing and Routing (Layer 3) and MPLS Traffic Management.

CIPTS Certification is obtained by passing the CIPTS Exam, which is 4 individual course exams, each course having 10 multiple-choice questions.

It is also accompanied by the Teracom exclusive personalized Letter of Reference enumerating the knowledge you have and inviting the reader to contact us.

The coursework for CIPTS is a set of six high-quality online multimedia courses:
• 2212 THE OSI LAYERS AND PROTOCOL STACKS
• 2211 ETHERNET, LANS AND VLANS
• 2213 IP NETWORKS, ROUTERS AND ADDRESSES
• 2214 MPLS AND CARRIER NETWORKS

The CIPTS Certification Package Unlimited Plan includes the CIPTS courses and CIPTS Certification Exam, both with unlimited repeats, which means guaranteed to pass, and refresh your knowledge anytime.

The prestigious TCO Certified Telecommunications Analyst CTA Certification is the most comprehensive telecommunications certification available, demonstrating to employers that the holder has broad and deep telecom, datacom and network knowledge.

This knowledge allows the CTA to perform analysis, write reports, make recommendations... be a Telecom Analyst and a Subject Matter Expert, which typically pay more than programmer positions.

It is accompanied by the Teracom exclusive personalized Letter of Reference enumerating the knowledge you have and inviting the reader to contact us.

CTA Certification is obtained by passing the CTA Exam, which is 16 module exams, each module having 10 multiple-choice questions.

  • 2401 Fundamentals of Telephony and Voice over IP
  • 2402 Telecom Equipment
  • 2403 The Telecommunications Industry
  • 2404 Digital
  • 2405 Transmission Systems and Fiber Optics
  • 2406 Wireless Telecommunications
  • 2407 Introduction to Datacom and Networking
  • 2408 Data Coding, Frames and Packets
  • 2409 Modems: Representing Bits on Radio and Copper
  • 2410 The Network "Cloud" and Service Implementation
  • 2411 Ethernet, LANs and VLANs
  • 2412 The OSI Layers and Protocol Stacks
  • 2413 IP Networks, Routers and Addresses
  • 2414 MPLS and Carrier Networks
  • 2415 The Internet
  • 2416 IP Security

The coursework for CTA is any one of:

The Online CTA Certification Package,

Telecom BOOT CAMP *

DVD Course Package V530 Full Library *

Telecom 101 textbook

* CTA Exam is included free with Telecom BOOT CAMP
and DVD Package V530.

30-day full money-back guarantee

100% money-back guarantee
Full refund within 30 days

If for any reason you change your mind during the 30 days after purchase of online telecom training, you can get your money back. You have nothing to lose - and a marketable certification to gain!   Get started now!

Quality you can trust

Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:

we provide training to at&t         we provide training to verizon         we provide training to Bell Canada         microsoft         we provide training to intel         we provide training to cisco         GSA contract holder - pre-approved pricing and quality - supplier to the US Government         cox cable        

and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies. Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of approved quality and value.

Benefits of Certification For Individuals

One benefit of TCO certification is differentiating yourself from the rest of the crowd when applying for a job or angling for a promotion.

The knowledge you gain taking Teracom's Online Courses, confirmed with TCO Certification, is foundational knowledge in telecommunications, IP, networking and wireless: fundamental concepts, mainstream technologies, jargon, buzzwords, and the underlying ideas - and how it all fits together.

This type of knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to quickly get up to speed and work on a particular project - then have the versatility to work on subsequent projects.

TCO Certification will help demonstrate you have this skill... a desirable thought to have in your potential manager's mind.

Benefits of Certification For Employers

Teracom certification packages are an extremely cost-effective way of implementing consistent, comprehensive telecommunications and network technology fundamentals training, ensuring that both existing resources and new hires are up to the same speed, with a common vocabulary, framework and knowledge base.

The course exams provide concrete measurements of competency in key knowledge areas.

Management can view reports on the progress and results of team members, and export results to Excel with the click of a button. These reports identify skills strengths and deficiencies, and are a demonstration of meeting managerial objectives of team building and return on investment.

Get this training for your whole team. The scalable myTeracom Learning Management System can register and manage all of your people through courses, exams and certificates.

For larger organizations, the courses and exams can also be licensed and deployed on your LMS.

Getting Your Certificate

ctns certificate

Each course has a course exam, consisting of ten multiple-choice questions chosen at random from a pool and shuffled in order. Passing the course exams proves your knowledge of these topics and results in your certification.

Your Certificate and Letter of Reference / Letter of Introduction will be immediately available for download from your Dashboard in the myTeracom Learning Management System. You may also order a signed and sealed Certificate by airmail.

Teracom's exclusive Unlimited Plan allows you unlimited repeats courses and exams with no expiry – which means guaranteed to get your certificate if you're willing to learn, plus jump in and out of courses and refresh your knowledge anytime in the future.

Get started today to make this invaluable addition to your knowledge and skills!

Invest in yourself

Implement a major career-enhancing upgrade to your knowledge, or prepare for a job in the telecommunications business.

Get the knowledge you need

Understand telecom, datacom and networking fundamentals, jargon, buzzwords, technologies and standard practices... and how it all fits together.

Benefit from decades of experience

with courses covering all major topics, right up to date, in clear lessons logically organized to deliver structured knowledge that lasts a lifetime.

Interactive lessons

rich with photographs, video and graphics make this self-paced learning enjoyable.

Teracom Advantages
 
• Proven courses used by the biggest telecom carriers to train their employees
These courses are the same courses used by the biggest telecom carriers in the business to train their employees - constantly updated to deliver the core technical knowledge required in the telecom business today. 
This is the best quality training of its kind available.
• GSA Schedule
Teracom online courses and certification packages are on our US Government supply contract... which took two years and a 200-page application... so you know you are getting quality.
• 100% Money-Back Guarantee
You are protected by Teracom's 30-day, no-questions-asked, 100% money-back guarantee.
• Career-enhancing knowledge
This training is an ideal way to implement a career-enhancing upgrade to your knowledge, 
or to prepare for a job in the telecommunications business.
• Guaranteed to Pass with the Unlimited Plan
Choose the Unlimited Plan for unlimited repeats of courses and exams - which means you can retake courses to refresh your knowledge in the future, and guaranteed to pass the exam if you're willing to learn.  unlimited plan info
• Self-paced training
The courses and their lessons can be done at your own pace. There are no time limits for completing a lesson and moving to the next one. The courses may be done in any order.
• Team training

These courses are a highly cost-effective and consistent way for managers to get team members up to a common speed with measurable results. The myTeracom Learning Management System provides management reports showing your team's progress with a few clicks of the mouse.

Technical Level and Intended Audience

Our training has been taught to wide acclaim across North America since 1992 and is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless, networking, Voice over IP (VoIP) phone systems, SIP and security.

Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.

Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

The no-hassle training solution

Use Puffin Browser on tablets and phones

Teracom's high-quality online courses are delivered in Google Chrome or Puffin browsers on any Windows or mac desktop or laptop, iPad, android tablet or phone with an internet connection... to any number of people, anywhere, anytime.       system requirements 

Ideal for self-paced training, courses are divided into lessons. Stay on a lesson for as long as you like, and move to the next lesson then write the course exam only when ready.

Team training packages with group discount and management reporting from our Learning Management System are very popular.

With the Unlimited Plan, you can repeat exams as needed, and retake courses anytime in the future.