Telecommunications Training Courses and Certifications by Teracom

Upgrade your knowledge – and your résumé – with high-quality courses by Teracom coupled with TCO certification.

online telecommunications training and certification courses

Online Courses

Get telecom training online, anywhere, at your own pace.

Optional exams and TCO Certification

The PSTN • SIP • Voice over IP • Cellular • WiFi • Datacom • Ethernet LANs • IP Addresses • Packets • Routers • OSI Layers • MPLS

instructor-led public telecommunications training seminars for non-engineers courses

Instructor-Led Training Seminars

The best you can get! Learn and retain more with a real instructor.

Sep 17-21 Santa Clara

Telecom for Non‑Engineers

Sep 10-11 Toronto

Sep 12-13 Montreal

Sep 18-19 Charlotte

all scheduled courses

private courses

Telecom BOOT CAMP

Specifically designed for Non-Engineers.

All major topics in one week.

Core telecom training Course 101, plus Course 130 VoIP, SIP, Security, 5G and IoT

Get up to speed from fundamentals to the latest technologies.

CTA and CTNS Certifications included.

Two-Day Telecom Course

If you need telecom training, but can't be off for a week...

Complete 2‑day telecom course

Course 102 Telecom for Non-Engineers:
2-Day Telecom Overview and Update

End buzzword frustration - be more confident.

CTNS Certification included.

Self-Paced Video Courses

Self-paced private lessons from our humorous and engaging instructor!

On USB or DVD, with printed course books.

V530 Full Library includes CTA Certification Exam + bonus CTNS Certification Package

latest newsletter

News & Specials

Save with bundles:
CTNS+CWA for $258
CTNS+CVA for $288

Certified VoIP Analyst (CVA) Certification

Telecom Books & Study Guides

Invaluable study guides and day-to-day reference handbooks.

Print and eBook.

CTA Study Guide

CTNS Study Guide

Telecom 101 Textbook & Reference Book

Free Tutorials

Over 80 free lessons

Evaluate the style and quality of our training... or just learn something useful.

Static and dynamic addresses with DHCP

Voice packet loss and what it sounds like

Dial out to a regular phone from the Internet

Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:

and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies. Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of approved quality and value.

Course 101 Telecom, Datacom and Networking for Non‑Engineers

Our famous core training Course 101 - an intensive three‑day course for non‑engineering professionals, getting you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies. Hundreds rated it excellent.

Course 130 Voice over IP, SIP, Security, 5G and the Internet of Everything

Course 130 is a two‑day overview and update course for non‑engineers on Voice over IP and SIP, VoIP system technologies, buzzwords and jargon, security and the next big things: 5G wireless and the Internet of Things. Builds on Course 101 knowledge.