tco cwa telecommunications certification

TCO CWA Certification:
Certified Wireless Analyst

Get the core technical knowledge needed by anyone serious in the wireless business today - plus TCO Certification to prove it!

TCO Certified Wireless Analyst Certification covers the core technical knowledge needed by anyone serious in the wireless business today.

A Certified Wireless Analyst is knowledgeable of the full range of wireless technologies including radio and spectrum fundamentals, mobile communications concepts and network technologies up to 4G LTE, as well as WiFi and other fixed wireless.

This knowledge enables a CWA to stand out from the rest, perform analysis, write reports, make recommendations and provide effective contributions in project management, business and product development, software design, sales, marketing, finance and many other job functions.


The CWA Certification Package Unlimited Plan includes three CWA online courses and the TCO CWA Certifcation Exam, both with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime.

The coursework for CWA is three high-quality self-paced instructor-led multimedia courses.  Click on the course name or scroll down for detailed descriptions, what you will learn, and free intro lessons:

• Radio fundamentals. Radio spectrum.

• Digital radio: modems and modulation

• Cellular principles. Mobility and handoffs.

• Digital voice. Mobile Internet Access.

• The generations: 1G, 2G, 3G, 4G

• The technologies: FDMA, TDMA, CDMA and OFDM

• The systems: GSM, 1X, UMTS, HSPA and LTE

• Wireless LANs, 802.11 standards, WiFi, security

• Bluetooth, WiMAX, point-to-point and satellites

Invest in yourself with the CWA Certification Package!

Specifically designed for non-engineers, this certification will get you up to speed on the fundamentals of radio, the jargon and buzzwords, technologies in use, and ideas behind them on all major wireless systems in use today from 4G LTE to 700 MHz spectrum, including 802.11 WiFi.

Get up to speed on all major topics, at your own pace. Understand the fundamentals, technologies, jargon, buzzwords and most importantly, the underlying ideas ... and how it all fits together.

Plus, get your Telecommunications Certification Organization (TCO) Certified Wireless Analyst (CWA) Certification to prove it!

Upgrade your skills – and your résumé – with this training and certification today!

Teracom Training Institute is a Certified Training Partner of the Telecommunications Certification Organization , authorized to administer courses and exams for TCO certifications on the myTeracom Learning Management System, and award TCO Certifications.

Certification Packages are high-quality training courses plus TCO Certification at a discounted price.

TCO Certification is proof of your knowledge of telecom, datacom and networking fundamentals, jargon, buzzwords, technologies and solutions.

It's backed up with a Certificate suitable for framing plus - a Teracom exclusive - a personalized Letter of Reference / Letter of Introduction detailing the knowledge your TCO Certification represents and inviting the recipient to contact Teracom for verification. You may list Teracom Training Institute as a reference on your résumé if desired.

The Unlimited Plan gets you unlimited repeats of courses and exams... which means guaranteed to pass if you're willing to learn, jump in and out of courses as needed and refresh your knowledge anytime.

Get started today!

Quality you can trust

Join our thousands of satisfied customers including:

we provide training to at&t         we provide training to verizon         we provide training to Bell Canada         microsoft         we provide training to intel         we provide training to cisco         GSA contract holder - pre-approved pricing and quality - supplier to the US Government         cox cable        

and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies. Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of approved quality and value.
CWA Course Descriptions

The CWA Certification Package includes three self-paced instructor-led training courses covering the full range of wireless, giving you the knowledge required in the wireless business today — plus certification to prove it!

Click the play button or tap the image to watch the intro lesson in this window.

Tap or click here for full-size video.

Course 2231 Wireless Fundamentals

Radio fundamentals • Spectrum • Digital radio • Modems and Modulation • Propagation, Penetration and Fading

Wireless Fundamentals is the first course in the CWA Certification Package. We begin with the basics: what radio is, how it's organized and how and it's used to communicate information.

We begin by understanding what radio actually is, and why we use it for communications. We'll understand how radio frequencies are in the Gigahertz range, used within frequency bands measured in the Megahertz wide.

Then we will look at the spectrum, i.e. standardized bands of frequencies, how they are allocated and the need for licenses. You will learn which bands are used for what, from cordless phones to WiFi and cellular, including the new 700-MHz bands.

Next, we'll understand how information is represented using radio. The first stop is a quick review of old-fashioned analog radio and TV, followed by what most systems use today: digital. We'll spend some time understanding digital, how 1s and 0s are communicated by modems and familiarize you with jargon and buzzwords like QAM and QPSK.

We'll finish off with radio transmission issues, including propagation, penetration and fading.

Course Outline

1. Radio Fundamentals
2. Wireless Spectrum and Radio Bands
3. Analog Radio
4. Digital Radio: How Modems Work
5. Propagation, Penetration and Fading

Course Objectives

On completion of this course, you will be able to explain
• What is meant by "radio"
• Why we use it
• The frequencies and bands that are used
• Which services each is used for
• How we represent 1s and 0s on these bands, and
• Transmission characteristics including propagation, penetration and fading.

Click the play button or tap the image to watch the intro lesson in this window.

Tap or click here for full-size video.

Course 2232 Mobile Communications

Cellular Principles • Mobility • Handoffs • Digital Voice • Mobile Internet • The Generations: 1G, 2G, 3G, 4G •  The Technologies: FDMA, TDMA, CDMA, OFDM • The Systems: GSM, 1X, UMTS, HSPA, LTE

Course 2232 Mobile Communications is the second course in the CWA Certification Package. With a good foundation in place, we'll cover mobile communications from A to Z. This is where the money is!

We begin with basic mobile network concepts and mobility terminology including base stations and transceivers, mobile switches and backhaul, handoffs and cellular radio concepts.

Then, we cover spectrum-sharing technologies and their variations: FDMA, TDMA, CDMA and OFDM, the generations of technology 1G, 2G, 3G and 4G, and the technologies GSM, 1X, UMTS, HSPA and LTE.

We'll understand how mobile Internet access is implemented for a smartphone, and how you can keep kids quiet on car trips by turning your phone into a mobile WiFi base station.

Course Outline

1. Mobile Network Components and Operation
2. Cellular
3. 1G: Analog Frequency-Division Multiple Access
4. Second Generation: Digital Cellular
5. Digital Cellular: Voice Communications
6. Internet Access via Cellular: "Data" Communications
7. 2G: TDMA (IS-136) Time-Division Multiple Access
8. 2G: TDMA (GSM) Time-Division Multiple Access
9. 2G: CDMA Code-Division Multiple Access
10. Spread Spectrum
11. CDMA Operation and Patents
12. 3G: CDMA 1X and UMTS
13. 4G: LTE
14. 4G: OFDM
15. Dynamic Assignment of Subcarriers
16. Spectrum-Sharing Roundup: FDMA, TDMA, CDMA, OFDM

Course Objectives

On completion of this course, you will be able to
• Draw a model of a cellular wireless telecommunications network
• Identify all of its components and technologies from handset to mobile switch
• Explain what "cellular" radio systems are is and why they are used
• Explain what a handoff is, and how this implements mobility
• Explain the characteristics and operation of FDMA, TDMA, CDMA and OFDMA,
• How each was deployed for AMPS, GSM, UMTS and LTE
• Explain the difference between what cellphone carriers call "voice" and "data" and
• Mobile internet access.

Click the play button or tap the image to watch sample lesson on Bluetooth in this window.

Tap or click here for full-size video.

Course 2233 Fixed Wireless

Wireless LANs • 802.11 Standards • WiFi • Security • Bluetooth • WiMAX • Point-to-Point Microwave • Satellites

Course 2233 Fixed Wireless is the third and final course in the CWA Certification Package.

We'll round out your knowledge with wireless that does not support mobility, including the most important, WiFi, and other current technologies.

We'll start with infrared - remote controls for TVs - then cover Bluetooth.

Next is WiFi, more accurately called 802.11 Wireless LANs. We'll explain how WiFi works and survey the different variations like 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac and more.

Then we'll cover the crucial issue of security on WiFi and why you want WPA-2 personal.

We'll cover WiMAX, also known as 802.16, and understand what the future of WiMAX is. We finish off with point-to-point microwave systems, and satellites: Low Earth Orbit (LEO) and Geosynchronous Earth Orbit (GEO) satellites and how they are used for voice and data communications.

Course Outline

1. Infrared
2. Bluetooth
3. WiFi: Wireless LANs
4. WiFi Security and WPA2
5. 802.16 WiMAX
6. Point-to-Point Microwave
7. Satellite

Course Objectives

On completion of this course, you will be able to explain
• How TV remote controls communicate,
• How Bluetooth uses frequency hopping to define channels,
• How WiFi and wireless LANs work,
• The relative merits of different flavors of 802.11,
• How WiFi security is implemented and the best choice,
• What WiMAX is and where it is headed,
• What point-to-point microwave is and its applications, and
• The differences in operation and application for LEO and GEO satellite communications.

What You Get With The CWA Certification Package

1. High-quality, up-to-date, comprehensive training
You will get a solid foundation of structured knowledge, delivered in our trademark "telecom for non-engineers" style. Cut through jargon to understand the fundamentals, technologies and buzzwords… and how it all fits together, in plain English.

2. The certification exam
Each course in the certification package has an associated exam, typically ten multiple-choice questions. You get unlimited repeats of the exam - which means guaranteed to pass. Plus, on achieving a passing grade:

3. Your certificate, suitable for framing
A full-color TCO Certificate suitable for framing is automatically awarded by the Learning Management System on completion of the required exams. It can be immediately printed on plain or textured paper on any color printer and framed by student as desired, with no shipping charges. It can also be attached to the electronic version of the student's CV. An original hard copy of your Certificate, signed and sealed, can be sent to you by mail for $25 plus first-class mail cost.

4. A personalized Letter of Reference / Letter of Introduction
You also receive a personalized Letter of Reference / Letter of Introduction explaining the courses you took and the knowledge you have, and inviting anyone you give it to to contact us as a reference... excellent addition to your CV.

5. Right to display the TCO logo
You'll have the right to display a high-resolution copy of the TCO logo on your résumé, business card, LinkedIn profile, web page, blog, or email signature.

6. TCO Certification Designation
Passing the Certified Wireless Analyst, you will be able to state that you:
- "are a Certified Wireless Analyst",
- "hold a Certified Wireless Analyst certification from the Telecommunications Certification Organization",
- are "certified as a Telecommunications Network Specialist by the Telecommunications Certification Organization",
- are a "Telecommunications Certification Organization (TCO) Certified Wireless Analyst",
- are "TCO-Certified",
and may sign your name - "Richard Smith, CWA," or "Jane Smith, Certified Wireless Analyst"

7. A 30-day no-questions-asked 100% money-back guarantee.
If for any reason you change your mind, for 30 days after purchase you can get your money back. You have nothing to lose! – and a marketable skill to gain!

Benefits of Certification For Individuals

One benefit of TCO certification is differentiating yourself from the rest of the crowd when applying for a job or angling for a promotion.

The knowledge you gain taking Teracom's Online Courses, confirmed with TCO Certification, is foundational knowledge in telecommunications, IP, networking and wireless: fundamental concepts, mainstream technologies, jargon, buzzwords, and the underlying ideas - and how it all fits together.

This type of knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to quickly get up to speed and work on a particular project - then have the versatility to work on subsequent projects.

TCO Certification will help demonstrate you have this skill... a desirable thought to have in your potential manager's mind.

Benefits of Certification For Employers

Teracom certification packages are an extremely cost-effective way of implementing consistent, comprehensive telecommunications and network technology fundamentals training, ensuring that both existing resources and new hires are up to the same speed, with a common vocabulary, framework and knowledge base.

The course exams provide concrete measurements of competency in key knowledge areas.

Management can view reports on the progress and results of team members, and export results to Excel with the click of a button. These reports identify skills strengths and deficiencies, and are a demonstration of meeting managerial objectives of team building and return on investment.

Get this training for your whole team. The scalable myTeracom Learning Management System can register and manage all of your people through courses, exams and certificates.

For larger organizations, the courses and exams can also be licensed and deployed on your LMS.

Getting Your Certificate

Each course has a course exam, consisting of ten multiple-choice questions chosen at random from a pool and shuffled in order. Passing the course exams proves your knowledge of these topics and results in your certification.

Your Certificate and Letter of Reference / Letter of Introduction will be immediately available for download from your Dashboard in the myTeracom Learning Management System. You may also order a signed and sealed Certificate by airmail.

Teracom's exclusive Unlimited Plan allows you unlimited repeats courses and exams with no expiry – which means guaranteed to get your certificate if you're willing to learn, plus jump in and out of courses and refresh your knowledge anytime in the future.

cwa certificate

Invest in yourself

Implement a major career-enhancing upgrade to your knowledge, or prepare for a job in the telecommunications business.

Get the knowledge you need

Understand telecom, datacom and networking fundamentals, jargon, buzzwords, technologies and standard practices... and how it all fits together.

Benefit from decades of experience

with courses covering all major topics, right up to date, in clear lessons logically organized to deliver structured knowledge that lasts a lifetime.

Interactive lessons

rich with photographs, video and graphics make this self-paced learning enjoyable.

Teracom Advantages
• Proven courses used by the biggest telecom carriers to train their employees
These courses are the same courses used by the biggest telecom carriers in the business to train their employees - constantly updated to deliver the core technical knowledge required in the telecom business today. 
This is the best quality training of its kind available.
• GSA Schedule
Teracom online courses and certification packages are on our US Government supply contract... which took two years and a 200-page application... so you know you are getting quality.
• 100% Money-Back Guarantee
You are protected by Teracom's 30-day, no-questions-asked, 100% money-back guarantee.
• Career-enhancing knowledge
This training is an ideal way to implement a career-enhancing upgrade to your knowledge, 
or to prepare for a job in the telecommunications business.
• Guaranteed to Pass with the Unlimited Plan
Choose the Unlimited Plan for unlimited repeats of courses and exams - which means you can retake courses to refresh your knowledge in the future, and guaranteed to pass the exam if you're willing to learn.  unlimited plan info
• Self-paced training
The courses and their lessons can be done at your own pace. There are no time limits for completing a lesson and moving to the next one. The courses may be done in any order.
• Team training

These courses are a highly cost-effective and consistent way for managers to get team members up to a common speed with measurable results. The myTeracom Learning Management System provides management reports showing your team's progress with a few clicks of the mouse.

Technical Level and Intended Audience

Our training has been taught to wide acclaim across North America since 1992 and is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless and networking.

Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.

Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

The no-hassle training solution

Use Puffin Browser on tablets and phones

Teracom's high-quality online CWA courses are delivered in Google Chrome on any Windows or mac desktop or laptop, iPad, android tablet or phone with an internet connection... to any number of people, anywhere, anytime.       system requirements  

Ideal for self-paced training, courses are divided into lessons. Stay on a lesson for as long as you like, and move to the next lesson then write the course exam only when ready.

Team training packages with group discount and management reporting from our Learning Management System are very popular.

With the Unlimited Plan, you can repeat exams as needed, and retake courses anytime in the future.