telecommunications training, dvd video courses, online telecom course, IP networking and MPLS training, VoIP fundamentals, books, certification


Go to Teracom home page scheduled public seminars, instructor-led telecom training, networking training, telecommunications training, VoIP training, MPLS training courses self-paced DVD video courses telecom, datacom, networking, IP, MPLS, wireless, training, learning, courses, online online certification and testing info on bringing any Teracom seminar to your location for a private team training session telecommunications training book, networking book Free online tutorials (graphic/text and VideoTutorials), plus knowledge evaluation quizzes, archived newsletter articles and more!
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Public Seminars – Scheduled Instructor-Led Courses
instructor-led telecommunications training seminar course
Comprehensive telecommunications training for the
non-engineering professional
Learn fundamentals, master the jargon,
get up to speed on technologies and standard practices
Instructor-led training is the most effective way to learn
Teracom's training seminars are widely acclaimed as
"best of breed"
The ideal way to put a solid base of knowledge in place
Get the prestigious CTA Certification with Course 101
Bonus unlimited access to online courses and CTNS Certification
Join our satisfied customers including:
at&t verizon bell canada microsoft intel cisco gsa cox cable
register for instructor-led seminars schedule course outline printable PDF brochure
Course 101
Telecom, Datacom and Networking
for Non-Engineering Professionals

(3 days)
Telecom, Datacom and Networking for Non-Engineering Professionals is our famous "core training" - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies.  
Thousands of people from organizations ranging from Intel and Cisco to the CIA to Oneida Tableware and the SF Giants have benefited from this course. The content, its order, timing and pacing have been tuned and refined over twenty years - and we constantly update it.  
Moreover, it's value priced: three comprehensive days for less than inferior 2-day courses elsewhere.  
This training - and our superb instructors - consistently receive rave reviews on evaluations. 
Many attendees tell us that this is knowledge they've been needing for years.
Take this course to build a solid, structured knowledge base.  
We'll start at the beginning of the story, progress through it
   in a logical order and finish at the end
You will understand fundamentals, jargon and buzzwords, and
   most importantly, how everything fits together
You get the gold standard: instructor-led training, plus the online courses
   and Certified Telecommunications Analyst certification as a free bonus
Hundreds and hundreds of people have rated this training "excellent"
   across the board on end-of-course evaluations!     Join us today!
free bonuses: certification and online courses with instructor-led course seminars and DVD-video course package V530
register for instructor-led seminars schedule details
Telecom, Datacom and Networking and VoIP
for Non-Engineering Professionals

(5 days)
BOOT CAMP is core training Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals and VoIP Course 130 Understanding Voice over IP back-to-back in one week at a discounted price.  
Save $395!  
Seize this opportunity to really get up to speed and fill in the gaps and build career-enhancing knowledge of telecom, datacom, networking, IP, MPLS and VoIP. You'll be more effective and less frustrated, understanding the ensemble of communications technologies, the jargon, buzzwords and how it all works together.  
Your increased efficiency, productivity and informed decision-making will repay the cost of the training many times over. Plus, you benefit from a special discount, and get the free bonus Online Courses and certification, making it an unbeatable value.  
This is the 5-day BOOT CAMP that hundreds of people have attended over the years.
Take this BOOT CAMP to get up to speed on the whole telecom and networking picture
from A to Z, beginning with POTS and the PSTN, progressing through wireless telecom,
data communications, The Cloud, Ethernet LANs, IP networking, MPLS, the Internet, to VoIP fundamentals, VoIP systems and applications and project management.
register for instructor-led seminars schedule details
Understanding VoIP Course 130
Course 130
Understanding Voice over IP

(2 days)
Telecom, Datacom and Networking for Non-Engineering Professionals is is for non-engineering professionals needing to get up to speed on the applications, benefits, fundamentals and implementation of VoIP.  
Taking this voip training course, you will obtain the solid foundation necessary to intelligently discuss, compare, evaluate and understand VoIP technologies, products and implementations.  
You'll also gain understanding of the power of voice-data convergence, readiness issues, vendor offerings and project management principles.  
We'll cut through the jargon and buzzwords to give you a solid understanding of the fundamentals: how packetized voice works, what softswitches and gateways do, operation of protocols like SIP and RTP, mainstream VoIP implementations plus applications taking advantage of voice+data convergence.  
We'll bust the buzzwords, explain the jargon and instill structured understanding of Voice over IP ... career- and productivity-enhancing knowledge that lasts a lifetime.  
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Your Course Materials
Every course comes with a comprehensive student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use. At the seminar, you'll receive this comprehensive workbook / textbook that's been called the best on-the-job reference tool around.
Written in plain English, this easy-to-use workbook provides clear graphics plus detailed text with topics organized in logical groups to give you the practical experience, theoretical background, and unbiased information on industry technologies, products and trends you'll need. With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one book
Tuition Fees
Value pricing! Not only are Teracom courses highest quality, they are also the lowest price!


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Discounts are available for multiple registrations   competitive price comparisons   PDF price list   GSA schedule - government pricing
Thousands of people have rated Teracom training "excellent"!
register for instructor-led seminars  for this career-enhancing training!
More courses, specialized courses and customized courses are available for private on-site classes
Extremely beneficial. Instructor and content were excellent. Extremely knowledgeable and excellent delivery.
Lynn Teague
British Telecom
"Very Beneficial"
Helped me fill in many gaps between information I had heard and didn't know. VoIP - I now get it!
Pattie Clifford, owner
TriStar Telecom Inc.
"Definitely recommended"
I would definitely recommend this course. Business Analysts and Project Managers that work with Telecom and Datacom groups would benefit tremendously.
Susan Martin,
CB Richard Ellis
Grapevine TX
"Thank you!"
Thanks for such a great class.  Every morning when I get to work, I read the latest tech updates and I keep realizing how much more I understand what they are talking about after attending your class. Worth every penny!
S.H., La Crosse WI
"Really appreciated"
I really appreciated the Telecommunications training course provided by Teracom Training Institute.
For me the class was a refresher for some things I learned while in school for my Bachelors in Computer Networking, yet I did learn a lot and understand things better, so that I am now able to tie everything together to understand all the facets of Telecommunications.
Many of the acronyms, technologies, network designs and services - I would have no idea what they meant if it were not for this class. Thanks, I really enjoyed it.
Natasha White
West Chester PA
"I couldn't be happier with the results"
Feedback from my team was TERRIFIC. It gave our entire technical Call Center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery. I couldn't be happier with the results. The things my team learned from this training were applied in real-world situations almost immediately.
Rusty Walther,
VP Client Services,
AboveNet Communications
"The instructor was the best I ever had"
Excellent! I learned a lot - everyday terms, definitions, and acronyms. Seminar notebook very helpful. The instructor was the best I ever had – lots of knowledge and experience and stories were GREAT.
Serena Laursen,
"Truth in advertising!"
The seminar delivered exactly what was advertised, at a very high quality. Truth in advertising!
Gary Lundberg,
Copper Mountain Networks
"Very nice cathedral"
Perfect content; well organized, well paced, building block approach,
resulted in a very nice cathedral.
Jim George,
"Seminar workbook is outstanding"
Course was excellent! One of the best I have taken. Extremely well organized and presented. Seminar workbook is outstanding - a very valuable reference.
Kieran Delaney,
Maritime Life
"I feel more confident"
I liked most the use of analogies to explain complex concepts. It delivered exactly what the brochure promoted. Gave me a thorough understanding so I feel more confident.
Judith Myers,
(ed. note: we've been in business since 1992!)
"Built up the knowledge layers properly"
Excellent! Tied the individual pieces of knowledge together into a picture… was interactive and built up the knowledge layers properly.
Jim Geiss, Qwest
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