Public Seminars: Instructor-Led Telecom Training Courses

Live, in-person training is the best you can get. You can ask questions and interact. You can discuss the newest technologies with the instructor. You can go to lunch with other class members and discuss ideas and technologies covered in the course. Attendees often go to dinner together.

Being in a classroom, with an expert instructor, also ensures that you will stay focused, and actually learn. After all, if you are often distracted during online training, do you learn much? Would you learn more out of the office?

"Core training" Course 101 and "advanced" Course 130 have been have been tuned and refined over the course of twenty years – and constantly updated. This is the knowledge set needed by anyone serious in the telecom business.

Your accuracy, productivity and buzzword-frustration level will all be improved with this training. Plus, you get the TCO CTNS Certification courses and exam, and the CTA certification with unlimited repeats included.

Held in conference facilities at hotels in interesting places to visit, thousands of people have attended Teracom seminars and rated them excellent.    Join us! Register for one of these seminars today:

Seminar Schedule

January 22‑24
101 Telecom, Datacom and Networking for Non‑Engineers
January 25‑26
130 Voice over IP, SIP, Security, 5G and IoT
February 5‑7
101 Telecom, Datacom and Networking for Non‑Engineers
February 8‑9
130 Voice over IP, SIP, Security, 5G and IoT
March 19‑21
101 Telecom, Datacom and Networking for Non‑Engineers
March 22‑23
130 Voice over IP, SIP, Security, 5G and IoT
April 9‑11
101 Telecom, Datacom and Networking for Non‑Engineers
April 12‑13
130 Voice over IP, SIP, Security, 5G and IoT
April 16‑18
101 Telecom, Datacom and Networking for Non‑Engineers
April 19‑20
130 Voice over IP, SIP, Security, 5G and IoT
May 7‑9
101 Telecom, Datacom and Networking for Non‑Engineers
May 10‑11
130 Voice over IP, SIP, Security, 5G and IoT
June 4‑6
101 Telecom, Datacom and Networking for Non‑Engineers
June 7‑8
130 Voice over IP, SIP, Security, 5G and IoT
July 23‑25
101 Telecom, Datacom and Networking for Non‑Engineers
July 26‑27
130 Voice over IP, SIP, Security, 5G and IoT
August 20‑22
101 Telecom, Datacom and Networking for Non‑Engineers
August 23‑24
130 Voice over IP, SIP, Security, 5G and IoT
gsa schedule contract GS-02F-0053X

Course Descriptions

BOOT CAMP

BOOT CAMP is a full week of training for non‑engineers plus two certifications and bonus online courses at a discounted price.

BOOT CAMP covers the whole telecom and networking picture from fundamentals to future trends. You will fill in all of the gaps, build a solid knowledge base, and understand the new technologies.

The week begins with Course 101, our famous three days of core training for non‑engineers: The PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

On Thursday and Friday, we build on this solid foundation with Course 130 : Voice over IP, SIP and SIP Trunking, VoIP systems, a comprehensive overview of Security, and finish Friday afternoon with upcoming technologies: 5G wireless and the Internet of Things (IoT): how everything from toasters to self-driving trucks to human brain implants will be online.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

Five days of career- and productivity-enhancing training, two course books totaling over 700 pages and TCO CTNS and CTA Certifications. $1995.

You may register for just the first three days (Course 101) or just the last two days (Course 130) as best meets your needs. But with the BOOT CAMP price savings of $395 compared to individual courses and wall-to-wall training, BOOT CAMP is a great opportunity.

Course 101 Telecom, Datacom and Networking for Non‑Engineers

Telecom, Datacom and Networking for Non‑Engineers is our famous 3-day core training course for non‑engineers, covering all aspects of telecom, datacom and networking, fundamentals and jargon, from the PSTN and installed base to the latest new-generation IP network technologies.

This course is the first three days of BOOT CAMP. You can take it as part of BOOT CAMP or on its own.

You will fill in all of the gaps, build a solid knowledge base, and understand current technologies: the PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

Thousands of people have taken this course and rated it "excellent".

Three days of career- and productivity-enhancing training, plus two Certifications and course book of over 400 pages. $1395.

Course 130 Voice over IP, SIP, Security, 5G and IoT

Voice over IP, SIP, Security, 5G and IoT is a two-day vendor-independent training course for non‑engineers, concentrating on Voice over IP and SIP, plus Security, and finishing with 5G wireless and the Internet of Things (IoT).

This course is Thursday and Friday of BOOT CAMP.  You can take it as part of BOOT CAMP or on its own.

First, you will get up to speed on Voice over IP, what SIP is and how it works, the jargon, buzzwords and concepts, SIP Trunking, and sort out VoIP systems: Softswitch / Call Manager vs. Hosted PBX vs. IP Centrex vs. Cloud Service.

Next is a comprehensive overview of security, the threats to networks, information and systems, the measures that can be taken, and best practices.

The course wraps up with upcoming technologies, including 5G wireless and IoT, or more precisely: the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.

You will obtain a solid vendor-independent foundation, understanding technologies, products and implementation choices... the jargon and buzzwords, and most importantly, the underlying ideas… knowledge you can't get reading trade magazines or talking to salespeople.

Two days of career- and productivity-enhancing training with detailed course book. $995.

Course Locations

January 22-26 BOOT CAMP: DC

Five-day career- and productivity-enhancing training with top-rated instructor, CTNS and CTA certifications, two printed course books of over 700 pages with detailed notes, bonus online CTNS and VoIP courses. $1995.

BOOT CAMP: Course 101 & 130

course icon

course icon

In the heart of the nation's capital, steps from the White House.
One block from McPherson Square Metro station, 20 minutes to DCA.
Full breakfast and evening light supper included with sleeping rooms.

Residence Inn by Marriott
1199 Vermont Avenue, NW
Washington, DC 20005

We have a special rate for sleeping rooms of $159 if booked by January 5.
To get this rate, please contact Teracom for assistance.

Reserve sleeping room online
Hotel direct: 1-303-296-3444
Toll-free reservations: 1-888-236-2427

You may register for just the first three days (Course 101: Telecom, Datacom and Networking for Non‑Engineers, $1395) or just the last two days (Course 130: Voice over IP, SIP, Security, 5G and IoT, $995) as best meets your needs. But with the BOOT CAMP price savings of $395 and wall-to-wall training, BOOT CAMP is a great opportunity.

February 5-9  BOOT CAMP: Denver

Five-day career- and productivity-enhancing training, two course books totaling over 700 pages with detailed notes. CTNS and CTA certifications included. $1995

Steps from the 16th Street Mall, a great place to unwind with your buds after a day of career-enhancing training.  Denver has experienced a renaissance, with a lively and interesting downtown, definitely worth traveling to for the best telecom network training you can get.  Full breakfast and evening snacks included with sleeping rooms.  Great private outdoor patio on the hotel roof.

Residence Inn Denver City Center
1725 Champa Street
Denver CO 80202

We have a special rate for sleeping rooms of $159 if booked by January 5.
To get this rate, contact Teracom for assistance.

Reserve sleeping room online
Hotel direct: 1-303-296-3444
Toll-free reservations: 1-888-236-2427

You may register for just the first three days (Course 101: Telecom, Datacom and Networking for Non‑Engineers, $1395) or just the last two days (Course 130: Voice over IP, SIP, Security, 5G and IoT, $995) as best meets your needs. But with the BOOT CAMP price savings of $395 and wall-to-wall training, BOOT CAMP is a great opportunity.

March 19-22  BOOT CAMP: Santa Clara / Silicon Valley / San Francisco Bay Area

Five-day career- and productivity-enhancing training, two course books totaling over 700 pages with detailed notes. CTNS and CTA certifications included. $1995

In the heart of Silicon Valley, near Google, Cisco, Intel and many others. Newer facility with many restaurants nearby. Free cooked-to-order breakfast and free WiFi, including poolside. Short ride from San Jose airport (SJC).

If you're thinking of spending an extra day for a side trip, there are many interesting free things to do nearby including redwood forests and Pacific Ocean tidepools , as well as of course visiting San Francisco.

Hyatt House Santa Clara
3915 Rivermark Plaza
Santa Clara CA 95054

We have a block of sleeping rooms at $255.
To get this rate, please contact Teracom.

Reserve sleeping room online
Hotel direct: 408-486-0800
Toll-free reservations: 1-800-233-1234

You may register for just the first three days (Course 101: Telecom, Datacom and Networking for Non‑Engineers, $1395) or just the last two days (Course 130: Voice over IP, SIP, Security, 5G and IoT, $995) as best meets your needs. But with the BOOT CAMP price savings of $395 and wall-to-wall training, BOOT CAMP is a great opportunity.

April 9-13  BOOT CAMP: Vancouver Canada

Five-day career- and productivity-enhancing training, two course books totaling over 700 pages with detailed notes. CTNS and CTA certifications included. $1995

The most beautiful and most mellow city in North America – an ideal place to sequester yourself away from the office for BOOT CAMP.  On the top floor of a high-rise with stunning ocean and mountain views.  Great location on Robson Street with shopping and dining, plus beaches and rainforest trails in Stanley Park nearby.

If you're thinking of spending an extra day for a side trip, this seminar is scheduled for the best of the spring skiing season at Whistler-Blackcomb . Bonus! lift ticket and round-trip transportation for a day skiing at Whistler with each registration.

Blue Horizon Hotel
1225 Robson Street,
Vancouver BC V6E 1C3

We have a block of sleeping rooms at a discounted rate.
To get this rate, please contact Teracom.

Reserve sleeping room online
Hotel direct: 604-688-1411
Toll-free reservations: 1-800-663-1333

You may register for just the first three days (Course 101: Telecom, Datacom and Networking for Non‑Engineers, $1395) or just the last two days (Course 130: Voice over IP, SIP, Security, 5G and IoT, $995) as best meets your needs. But with the BOOT CAMP price savings of $395 and wall-to-wall training, BOOT CAMP is a great opportunity.

April 16-20: New York NY
BOOT CAMP: Telecom, Datacom and Networking for Non‑Engineers Mon - Wed
plus Voice over IP, SIP, Security, 5G and IoT Thu - Fri

Seminar venue to be confirmed and registration opened shortly.

May 7-11: Atlanta GA
BOOT CAMP: Telecom, Datacom and Networking for Non‑Engineers Mon - Wed
plus Voice over IP, SIP, Security, 5G and IoT Thu - Fri

Seminar venue to be confirmed and registration opened shortly.

June 4-8: Seattle WA
BOOT CAMP: Telecom, Datacom and Networking for Non‑Engineers Mon - Wed
plus Voice over IP, SIP, Security, 5G and IoT Thu - Fri

Seminar venue to be confirmed and registration opened shortly.

July 23-27: Chicago IL
BOOT CAMP: Telecom, Datacom and Networking for Non‑Engineers Mon - Wed
plus Voice over IP, SIP, Security, 5G and IoT Thu - Fri

Seminar venue to be confirmed and registration opened shortly.

August 20-24: Washington DC
BOOT CAMP: Telecom, Datacom and Networking for Non‑Engineers Mon - Wed
plus Voice over IP, SIP, Security, 5G and IoT Thu - Fri

Seminar venue to be confirmed and registration opened shortly.

Quality you can trust

Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:

we provide training to at&t             we provide training to verizon             we provide training to Bell Canada             microsoft             we provide training to intel             we provide training to cisco             GSA contract holder - pre-approved pricing and quality - supplier to the US Government             cox cable            

and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies. Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of approved quality and value.

Your Course Materials

Every course comes with a comprehensive student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.

At the seminar, you'll receive this comprehensive workbook / textbook that's been called the best on-the-job reference tool around.

Written in plain English, these easy-to-use course books provides clear graphics plus detailed text with topics organized in logical groups to give you the practical experience, theoretical background, and unbiased information on industry technologies, products and trends you'll need.

With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one place.

The optional professionally-bound companion reference textbook Telecom 101 is available at half price.

Technical Level and Intended Audience

Our training has been taught to wide acclaim across North America since 1992 and is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless and networking.

Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.

Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

Who Should Attend

Our specialty is explaining telecom technologies to non‑engineers who need a comprehensive overview and update, as well as for newcomers who need to get up to speed quickly.

Since 1992, we've spent thousands of hours developing and refining extremely valuable telecommunications, data communications, IP, network and Voice over IP training courses containing knowledge that spans years of university education, hands-on engineering, consulting and interaction with the biggest companies in the business.

We've organized and distilled this knowledge into proven training courses that consistently draws rave reviews from people like you:

• Non‑Engineers needing to build a solid base of knowledge, understand the jargon and buzzwords, fill in the gaps and understand mainstream technologies and trends... and how it all fits together.

• Decision-makers, managers and anyone else who wants to understand what the "techies" are saying.

• Finance, marketing, sales and business development personnel who are in need of a solid knowledge base to be more effective in dealing with technology projects and technical personnel.

• Anyone who wants to eliminate jargon- and buzzword-related frustration, understand telecom and networking concepts and how it all fits together.

• Anyone willing to invest a few days to obtain career-enhancing training, with TCO Certification and reference book.