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Public Seminars – Instructor-Led Courses
instructor-led telecommunications training seminar course
Bust the buzzwords, demystify the jargon
learn the fundamentals and the underlying ideas
get up to speed on technologies and standard practices
Comprehensive telecommunications training for the
non-engineering professional
Instructor-led training is the most effective way to learn
Teracom's training seminars are widely acclaimed as
"best of breed"
The ideal way to put a solid base of knowledge in place
Get the prestigious CTA Certification with Course 101
Bonus unlimited access to online courses and CTNS Certification
GSA Schedule Contract # GS-02F-0053X
Price & Quality Approved
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Public Seminar Course List
Click on the course icon or title for the full course description
Course 101
Telecom, Datacom and Networking
for Non-Engineers

(3 days, $1395)
Telecom, Datacom and Networking for Non-Engineers is our famous "core training" - an intensive three-day course designed for
non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from PSTN fundamentals and jargon to the latest IP technologies.
Course 130
Understanding Voice over IP

(2 days, $995)
A two-day comprehensive VoIP training course for non-engineering professionals who need an overview and update on Voice over IP fundamentals, SIP and SIP trunking, Hosted PBX and cloud services, implementation solutions, vendors, business and deployment cases and project management.  
(5 days, $1995)
BOOT CAMP is core training Course 101 Telecom, Datacom and Networking for Non-Engineers and Course 130 Understanding Voice over IP back-to-back in one week at a discounted price.  
Take BOOT CAMP to get up to speed on the whole telecom and networking picture from A to Z, beginning with POTS and the PSTN, progressing through wireless telecom, data communications, The Cloud, Ethernet LANs, IP networking, MPLS, the Internet, to Voice over IP fundamentals, SIP and SIP Trunking, softswitches, Hosted PBX and project management.  
All courses include as a free bonus six online courses and two TCO certifications:
CTNS Certification Package Unlimited Plan plus CTA Certification Unlimited Plan.
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Your Course Materials
Every course comes with a comprehensive student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use. At the seminar, you'll receive this comprehensive workbook / textbook that's been called the best on-the-job reference tool around.
Written in plain English, these easy-to-use course books provides clear graphics plus detailed text with topics organized in logical groups to give you the practical experience, theoretical background, and unbiased information on industry technologies, products and trends you'll need. With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one place.
The optional professionally-bound companion reference textbook Telecom 101 is available at half price.
Who Should Attend
Our specialty is explaining telecom technologies to non-engineers who need a comprehensive overview and update, as well as for newcomers who need to get up to speed quickly.
Since 1992, we've spent thousands of hours developing and refining extremely valuable telecommunications training, Voice over IP training and IP telecom training courses containing knowledge that spans years of university education, hands-on engineering, consulting and interaction with the biggest companies in the business.
We've organized and distilled this knowledge into proven training courses that consistently draws rave reviews from people like you:
•  Non-Engineers needing to build a solid base of knowledge, understand the jargon and buzzwords,
fill in the gaps and understand mainstream technologies and trends... and how it all fits together.
•  Finance, Marketing and Business Development personnel who are in need of a solid knowledge base to be more effective in dealing with technology projects and technical personnel.
•  Decision-makers and managers and anyone else who wants to understand what the "techies" are saying.
•  Anyone who wants to eliminate jargon- and buzzword-related frustration, understand telecom and networking concepts and how it all fits together.
•  Anyone willing to invest three days to obtain career-enhancing training, with certification and reference book.
Join us today!
Tuition Fees
Value pricing! Not only are Teracom courses highest quality, they are also the lowest price!


2-day seminars


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telecommunications training IP network training course price comparison
Discounts are available for multiple registrations   competitive price comparisons   GSA schedule - government pricing
Thousands of people have rated Teracom training "excellent"!
register for instructor-led seminars  for this career-enhancing training!
More courses, specialized courses and customized courses are available for private on-site classes
Extremely beneficial. Instructor and content were excellent. Extremely knowledgeable and excellent delivery.
Lynn Teague
British Telecom
"Very Beneficial"
Helped me fill in many gaps between information I had heard and didn't know. VoIP - I now get it!
Pattie Clifford, owner
TriStar Telecom Inc.
"Definitely recommended"
I would definitely recommend this course. Business Analysts and Project Managers that work with Telecom and Datacom groups would benefit tremendously.
Susan Martin,
CB Richard Ellis
Grapevine TX
"Thank you!"
Thanks for such a great class.  Every morning when I get to work, I read the latest tech updates and I keep realizing how much more I understand what they are talking about after attending your class. Worth every penny!
S.H., La Crosse WI
"Really appreciated"
I really appreciated the Telecommunications training course provided by Teracom Training Institute.
For me the class was a refresher for some things I learned while in school for my Bachelors in Computer Networking, yet I did learn a lot and understand things better, so that I am now able to tie everything together to understand all the facets of Telecommunications.
Many of the acronyms, technologies, network designs and services - I would have no idea what they meant if it were not for this class. Thanks, I really enjoyed it.
Natasha White
West Chester PA
"I couldn't be happier with the results"
Feedback from my team was TERRIFIC. It gave our entire technical Call Center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery. I couldn't be happier with the results. The things my team learned from this training were applied in real-world situations almost immediately.
Rusty Walther,
VP Client Services,
AboveNet Communications
"The instructor was the best I ever had"
Excellent! I learned a lot - everyday terms, definitions, and acronyms. Seminar notebook very helpful. The instructor was the best I ever had – lots of knowledge and experience and stories were GREAT.
Serena Laursen,
"Truth in advertising!"
The seminar delivered exactly what was advertised, at a very high quality. Truth in advertising!
Gary Lundberg,
Copper Mountain Networks
"Very nice cathedral"
Perfect content; well organized, well paced, building block approach,
resulted in a very nice cathedral.
Jim George,
"Seminar workbook is outstanding"
Course was excellent! One of the best I have taken. Extremely well organized and presented. Seminar workbook is outstanding - a very valuable reference.
Kieran Delaney,
Maritime Life
"I feel more confident"
I liked most the use of analogies to explain complex concepts. It delivered exactly what the brochure promoted. Gave me a thorough understanding so I feel more confident.
Judith Myers,
(ed. note: we've been in business since 1992!)
"Built up the knowledge layers properly"
Excellent! Tied the individual pieces of knowledge together into a picture… was interactive and built up the knowledge layers properly.
Jim Geiss, Qwest
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