Public Seminars - Instructor-Led Telecom Training Courses

Course Descriptions

BOOT CAMP telecom network training

BOOT CAMP

BOOT CAMP is a full week of training for non‑engineers at a discounted price.  BOOT CAMP covers the whole telecom and networking picture from fundamentals to future trends. You will fill in all of the gaps, build a solid knowledge base, and understand the new technologies.

The week begins with Course 101, our famous three days of core training for non‑engineers: The PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

On Thursday and Friday, we build on this solid foundation with Course 130: Voice over IP, SIP and SIP Trunking, VoIP systems, a comprehensive overview of Security, and finish Friday afternoon with upcoming technologies: 5G wireless and the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

Five days of career- and productivity-enhancing training, two course books totaling over 700 pages and two TCO Certifications. $1995.

You may register for just the first three days (Course 101) or just the last two days (Course 130) as best meets your needs. But with the BOOT CAMP price savings of $395 compared to individual courses and wall-to-wall training, BOOT CAMP is a great opportunity.

Course 101 Telecom, Datacom and Networking for Non­Engineers

Course 101 Telecom, Datacom and Networking for Non‑Engineers

Telecom, Datacom and Networking for Non‑Engineers is our famous 3-day core training course for non‑engineers, covering all aspects of telecom, datacom and networking, fundamentals and jargon, from the PSTN and installed base to the latest new-generation IP network technologies.

This course is the first three days of BOOT CAMP. You can take it as part of BOOT CAMP or on its own.

You will fill in all of the gaps, build a solid knowledge base, and understand current technologies: the PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

Thousands of people have taken this course and rated it "excellent".

Three days of career- and productivity-enhancing training, plus two Certifications and course book of over 400 pages. $1395.

Course 130 Voice over IP, SIP, Security, 5G and the Internet of Everything

Course 130 Voice over IP, SIP, Security, 5G and the Internet of Everything

Voice over IP, SIP, Security, 5G and the Internet of Everything is a two-day vendor-independent training course for non-engineers, concentrating on Voice over IP and SIP, plus Security, and finishing with 5G wireless and the Internet of Things (IoT)... or more accurately: the Internet of Everything.

This course is Thursday and Friday of BOOT CAMP.  You can take it as part of BOOT CAMP or on its own.

In the main part of the course, you will get up to speed on Voice over IP, what SIP is and how it works, all of the jargon, buzzwords and concepts, SIP Trunking, and sort out pros and cons of VoIP systems: Softswitch / Call Manager vs. Hosted PBX vs. IP Centrex vs. Cloud Service.

Communication and security go hand-in-hand, so next is a comprehensive overview of security, the threats to networks, information and systems, the measures that can be taken, and best practices.

The course wraps up with upcoming technologies, including 5G wireless and the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.

Taking this course, you will obtain a solid vendor-independent foundation, understanding technologies, products and implementation choices... the jargon and buzzwords, and most importantly, the underlying ideas… knowledge you can't get reading trade magazines or talking to salespeople.

Two days of career- and productivity-enhancing training, plus CTNS Certification and a detailed course book. $995.

gsa schedule contract GS-02F-0053X

Quality you can trust

Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non-engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:
and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies. Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of approved quality and value.

Your Course Materials

Every course comes with a comprehensive student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.

At the seminar, you'll receive this comprehensive workbook / textbook that's been called the best on-the-job reference tool around.

Written in plain English, these easy-to-use course books provides clear graphics plus detailed text with topics organized in logical groups to give you the practical experience, theoretical background, and unbiased information on industry technologies, products and trends you'll need.

With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one place.

The optional professionally-bound companion reference textbook Telecom 101 is available at half price.

Technical Level and Intended Audience

Our training has been taught to wide acclaim across North America since 1992 and is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless and networking.

Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.

Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

Who Should Attend

Our specialty is explaining telecom technologies to non-engineers who need a comprehensive overview and update, as well as for newcomers who need to get up to speed quickly.

Since 1992, we've spent thousands of hours developing and refining extremely valuable telecommunications, data communications, IP, network and Voice over IP training courses containing knowledge that spans years of university education, hands-on engineering, consulting and interaction with the biggest companies in the business.

We've organized and distilled this knowledge into proven training courses that consistently draws rave reviews from people like you:

• Non-Engineers needing to build a solid base of knowledge, understand the jargon and buzzwords, fill in the gaps and understand mainstream technologies and trends... and how it all fits together.

• Decision-makers, managers and anyone else who wants to understand what the "techies" are saying.

• Finance, marketing, sales and business development personnel who are in need of a solid knowledge base to be more effective in dealing with technology projects and technical personnel.

• Anyone who wants to eliminate jargon- and buzzword-related frustration, understand telecom and networking concepts and how it all fits together.

• Anyone willing to invest a few days to obtain career-enhancing training, with TCO Certification and reference book.

Join us today!

Course Locations

July 11-13: Dallas
Course 101 Telecom, Datacom and Networking for Non‑Engineers

Our famous core training Course 101, getting you up to speed on all aspects of telecommunications, data communications and IP networking, from fundamentals and jargon to the latest technologies.  Tuned and refined over 25 years and constantly updated.

Three-day career- and productivity-enhancing training course, 438-page course book with detailed notes, bonus CTNS and CTA certifications. $1395


A great location, close to the shops and restaurants of Macarthur Blvd and DFW airport.

Hilton Garden Inn Las Colinas
7516 Las Colinas Boulevard
Irving, Texas 75063

We have a special rate for sleeping rooms at $149. To get this rate, use the link below and enter special rate code TERACO. Contact Teracom if you need any assistance.

Reserve sleeping room online
Hotel direct: 972-444-8434
Toll-free reservations: 1-800-HILTONS

August 21-25: Washington DC
BOOT CAMP: Telecom, Datacom, IP and Networking, plus Voice over IP, SIP, Security, 5G and the Internet of Everything

BOOT CAMP is a full week of training for non‑engineers, covering the whole telecom and networking picture from fundamentals to future trends. You will fill in all of the gaps, build a solid knowledge base, and understand the new technologies.

The week begins with three days of core training for non‑engineers: The PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

On Thursday and Friday, we build on this solid foundation with Voice over IP, SIP and SIP Trunking, VoIP systems, a comprehensive overview of Security, and finish Friday afternoon with upcoming technologies: 5G wireless and the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.

Five-day career- and productivity-enhancing training, two course books totaling over 700 pages with detailed notes. CTNS and CTA certifications included. $1995

You may register for just the first three days (Course 101) or just the last two days (Course 130) as best meets your needs. But with the BOOT CAMP price savings of $395 compared to individual courses and wall-to-wall training, BOOT CAMP is a great opportunity.


In the heart of the nation's capital, steps from the White House. Full breakfast and evening light supper included with sleeping rooms.  And the way things are going at 1200 Pennsylvania, it might be an epic time to be in the nation's capital!

Residence Inn by Marriott
1199 Vermont Avenue, NW
Washington, DC 20005

We have a special rate for sleeping rooms at $169 if booked before July 21.  (Great price for DC in August!)  To get this rate, contact Teracom for assistance.

Reserve sleeping room online
Hotel direct: 202-898-1100
Toll-free reservations: 1-800-331-3131

September 18-22: Miami - South Beach
BOOT CAMP: Telecom, Datacom, IP and Networking, plus Voice over IP, SIP, Security, 5G and the Internet of Everything

BOOT CAMP is a full week of training for non‑engineers, covering the whole telecom and networking picture from fundamentals to future trends. You will fill in all of the gaps, build a solid knowledge base, and understand the new technologies.

The week begins with three days of core training for non‑engineers: The PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

On Thursday and Friday, we build on this solid foundation with Voice over IP, SIP and SIP Trunking, VoIP systems, a comprehensive overview of Security, and finish Friday afternoon with upcoming technologies: 5G wireless and the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.

Five-day career- and productivity-enhancing training, two course books totaling over 700 pages with detailed notes. CTNS and CTA certifications included. $1995

You may register for just the first three days (Course 101) or just the last two days (Course 130) as best meets your needs. But with the BOOT CAMP price savings of $395 compared to individual courses and wall-to-wall training, BOOT CAMP is a great opportunity.


South Beach! Located in the Art Deco District, a historical landmark restored to the grandeur of the 1940s. Minutes from the best part of the beach and the shopping, dining and entertainment of Lincoln Road and Ocean Drive. Rooftop pool with spectacular views.

Courtyard Miami Beach South Beach
1530 Washington Avenue
Miami Beach FLA 33139

We have a special rate for sleeping rooms at $129 (quite a deal!). To get this rate, contact Teracom for assistance.

Reserve sleeping room online
Hotel direct: 305-604-8887
Toll-free reservations: 1-800-321-2211

October 16-20: Santa Clara / Silicon Valley / San Francisco CA
BOOT CAMP: Telecom, Datacom, IP and Networking, plus Voice over IP, SIP, Security, 5G and the Internet of Everything

BOOT CAMP is a full week of training for non‑engineers, covering the whole telecom and networking picture from fundamentals to future trends. You will fill in all of the gaps, build a solid knowledge base, and understand the new technologies.

The week begins with three days of core training for non‑engineers: The PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

On Thursday and Friday, we build on this solid foundation with Voice over IP, SIP and SIP Trunking, VoIP systems, a comprehensive overview of Security, and finish Friday afternoon with upcoming technologies: 5G wireless and the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.

Five-day career- and productivity-enhancing training, two course books totaling over 700 pages with detailed notes. CTNS and CTA certifications included. $1995

You may register for just the first three days (Course 101) or just the last two days (Course 130) as best meets your needs. But with the BOOT CAMP price savings of $395 compared to individual courses and wall-to-wall training, BOOT CAMP is a great opportunity.


In the heart of Silicon Valley, near Google, Cisco, Intel and many others. This is a newer facility with many restaurants nearby. Free cooked-to-order breakfast and free WiFi, including poolside.  Short ride from San Jose airport (SJC).

Hyatt House Santa Clara
3915 Rivermark Plaza
Santa Clara CA 95054

We have a block of sleeping rooms at $255. To get this rate, please contact Teracom.

Reserve sleeping room online
Hotel direct: 408-486-0800
Toll-free reservations: 1-800-233-1234

If you're thinking of spending an extra day for a side trip, there are many interesting free things to do nearby including redwood forests and Pacific Ocean tidepools, as well as of course visiting San Fransisco.