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Public Seminars – Instructor-Led Courses
instructor-led telecommunications training seminar course
Bust the buzzwords, demystify the jargon
learn the fundamentals and the underlying ideas
get up to speed on technologies and standard practices
Comprehensive telecommunications training for the
non-engineering professional
Instructor-led training is the most effective way to learn
Teracom's training seminars are widely acclaimed as
"best of breed"
The ideal way to put a solid base of knowledge in place
Get the prestigious CTA Certification with Course 101
Bonus unlimited access to online courses and CTNS Certification
GSA Schedule Contract # GS-02F-0053X
Price & Quality Approved
Public Seminar Course List
Course 101: Telecom, Datacom and Networking for Non-Engineers (3 days)
Our famous 3-day core training course, covering all aspects of telecom, datacom and networking,
fundamentals and jargon, from the PSTN and installed base to the latest technologies.

BOOT CAMP: TELECOM 2017 (5 days)
A full week for non-engineers covering all aspects of modern IP-based telecom
from packets and routers to SIP Trunking, MPLS, IoT and Cloud Services.

Telecom 111 (1 day)
A one-day comprehensive technology overview and update A-Z on IP, VoIP, SIP, fiber, wireless and much more.
Specifically designed for non-engineering professionals who can allocate one day to get up to current speed on telecom.
Course Comparison Chart
101 Telecom, Datacom and Networking for Non-Engineers BOOT CAMP: TELECOM 2017 Telecom 111
Covers all major topics in telecom, from the installed base and PSTN to the latest IP technologies. Covers all major current topics in telecom with a current technology "IP first" approach. A one-day big-picture overview of
all of the aspects of the modern telecom network.
Starts at the beginning with the PSTN, loops and trunks, and progresses in a logical order through VoIP, cellular and WiFi, the installed base, then two days on IP packets, routers, MPLS, SIP, Ethernet and Internet. A full week beginning with a one-day big-picture view of all of the aspects of the modern IP-based telecom network. Subsequent days focus on mobility, WiFi, fiber, modems, Ethernet, IP, MPLS, Internet, security, IoT and cloud services, VoIP, SIP, SIP trunking. A comprehensive survey of today's IP-centric, converged telecom network and its services.
The whole telecom picture,
PSTN first, then IP.
For non-engineers.
The Full Monty, IP first.
For non-engineers.
A one-day network course for those who don't need the Full Monty.
For everyone.
3 days, $1395 5 days, $1995 1 day, $495
All courses include as a free bonus six online courses and two TCO certifications:
CTNS Certification Package Unlimited Plan plus CTA Certification Unlimited Plan.
Join our satisfied customers including:
at&t verizon bell canada microsoft intel cisco gsa cox cable
Course Descriptions
Course 101
Telecom, Datacom and Networking
for Non-Engineering Professionals

(3 days, $1395)
Telecom, Datacom and Networking for Non-Engineering Professionals is our famous "core training" - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from PSTN fundamentals and jargon to the latest IP technologies.  
register for instructor-led seminars schedule course outline printable PDF brochure
Thousands of people from organizations ranging from Intel and Cisco to the CIA to Oneida Tableware and the SF Giants have benefited from this course. The content, its order, timing and pacing have been tuned and refined over twenty years - and we constantly update it.  
Moreover, it's value priced: three comprehensive days for less than inferior 2-day courses elsewhere.  
This training - and our superb instructors - consistently receive rave reviews on evaluations. 
Many attendees tell us that this is knowledge they've been needing for years.
Take this course to build a solid, structured knowledge base.  
We'll start at the beginning of the story, progress through it
   in a logical order and finish at the end
You will understand fundamentals, jargon and buzzwords, and
   most importantly, how everything fits together
You get the best kind of training there is: instructor-led, plus as a
   free bonus, the TCO CTNS Certification package with its online courses,
   and Certified Telecommunications Analyst certification
Hundreds and hundreds of people have rated this course "excellent"
   across the board on end-of-course evaluations!     Join us today!
free bonuses: certification and online courses with instructor-led course seminars and DVD-video course package V530
Course 110

(5 days, $1995)
A full week for non-engineers getting you up to speed on all aspects
of modern telecom from packets and routers to MPLS, IoT and cloud.
BOOT CAMP: TELECOM 2017 is a comprehensive training course specifically designed for non-engineering professionals.
The Full Monty, with a current-technology "IP first" approach.
Join us to bust the buzzwords, demystify the jargon, understand the network technologies and how it all fits together... in plain English.
register for instructor-led seminars schedule course outline printable PDF brochure
What used to be called the “next generation” of telecom has happened.
Telecom is now based on IP packets, Ethernet, fiber, wireless and cable/DSL.
Telephone calls, television and business services are packetized and routed, just like Internet traffic.

This course is an ideal way to get up to speed and fill in gaps on the new IP telecom.


... particularly for those who have been in telecom for a while and need an update,
and for newcomers who need a comprehensive overview of the whole network story.

Be more effective and less frustrated, understanding the ensemble of communications technologies, the jargon, buzzwords and how it all works together.   
Seize this opportunity. You'll have an advantage over the competition with career-enhancing knowledge of the modern IP-centric telecom network.  
This is an easy sell with management.
Your increased efficiency, productivity and informed decision-making will repay the cost of the training
many times over. Plus, you get the free TCO CTNS Certification Package with its six online courses,
plus the CTA Certification,
making it an unbeatable value.
Agenda - BOOT CAMP: TELECOM 2017  
boot camp  
Take this BOOT CAMP to get the whole modern telecom and networking story from A to Z, beginning with the big picture, then fundamentals of packets and frames, IP and Ethernet, wireless telecom, fiber and DSL/cable modems, then carrier networks, MPLS, IP security, ISPs, cloud services, the Internet of Things (IoT), and installed-base PSTN, VoIP fundamentals and SIP Trunking.   full outline  
Hundreds of people have attended our 5-day BOOT CAMPs over the years.    Join us!  
Course 111
Telecom 111
(1 day, $495)
A one-day comprehensive technology overview and update for
non-engineering professionals.
Telecom 111 is a one-day course for those who don't need the Full Monty, but who do need a working knowledge of the network.
For everyone, including management, finance, admin, analysts & programmers.
Anyone serious about the telecom business must be up to speed on the
new-generation IP-based telecom network, how it has enabled convergence of telephone, television and Internet, and new telecom services including SIP Trunking, MPLS, Hosted PBX, content delivery, IoT and more.
register for instructor-led seminars schedule course outline printable PDF brochure
A one-day intensive course that will give you the whole modern telecom network picture from A-Z.  
In one information-packed day, we will bust the buzzwords and demystify the jargon, covering in plain English all of the main aspects of new-generation IP telecom, including what IP is, the business reasons for IP, the main network components, packets, addresses and routers, MPLS, Voice over IP, SIP, softswitches, and IP-based services.  
You will understand the network technologies and services,
and most importantly, the underlying ideas, and how it all fits together.
Be more confident, more accurate and more productive.
Put an end to buzzword and jargon frustration and get up to speed.
Sign up for this invaluable career training today!  
Course 111 is the first day of the five-day BOOT CAMP: TELECOM 2017. You are welcome to attend this first day, which provides a comprehensive overview of the entire network from A-Z, or to attend all five days, as best meets your timing and training needs.  
Your Course Materials
Every course comes with a comprehensive student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use. At the seminar, you'll receive this comprehensive workbook / textbook that's been called the best on-the-job reference tool around.
Written in plain English, these easy-to-use course books provides clear graphics plus detailed text with topics organized in logical groups to give you the practical experience, theoretical background, and unbiased information on industry technologies, products and trends you'll need. With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one place.
The optional professionally-bound companion reference textbook Telecom 101 is available at half price.
Tuition Fees
Value pricing! Not only are Teracom courses highest quality, they are also the lowest price!


1-day seminars


2-day seminars


3-day seminars




telecommunications training IP network training course price comparison
Discounts are available for multiple registrations   competitive price comparisons   GSA schedule - government pricing
Thousands of people have rated Teracom training "excellent"!
register for instructor-led seminars  for this career-enhancing training!
More courses, specialized courses and customized courses are available for private on-site classes
Extremely beneficial. Instructor and content were excellent. Extremely knowledgeable and excellent delivery.
Lynn Teague
British Telecom
"Very Beneficial"
Helped me fill in many gaps between information I had heard and didn't know. VoIP - I now get it!
Pattie Clifford, owner
TriStar Telecom Inc.
"Definitely recommended"
I would definitely recommend this course. Business Analysts and Project Managers that work with Telecom and Datacom groups would benefit tremendously.
Susan Martin,
CB Richard Ellis
Grapevine TX
"Thank you!"
Thanks for such a great class.  Every morning when I get to work, I read the latest tech updates and I keep realizing how much more I understand what they are talking about after attending your class. Worth every penny!
S.H., La Crosse WI
"Really appreciated"
I really appreciated the Telecommunications training course provided by Teracom Training Institute.
For me the class was a refresher for some things I learned while in school for my Bachelors in Computer Networking, yet I did learn a lot and understand things better, so that I am now able to tie everything together to understand all the facets of Telecommunications.
Many of the acronyms, technologies, network designs and services - I would have no idea what they meant if it were not for this class. Thanks, I really enjoyed it.
Natasha White
West Chester PA
"I couldn't be happier with the results"
Feedback from my team was TERRIFIC. It gave our entire technical Call Center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery. I couldn't be happier with the results. The things my team learned from this training were applied in real-world situations almost immediately.
Rusty Walther,
VP Client Services,
AboveNet Communications
"The instructor was the best I ever had"
Excellent! I learned a lot - everyday terms, definitions, and acronyms. Seminar notebook very helpful. The instructor was the best I ever had – lots of knowledge and experience and stories were GREAT.
Serena Laursen,
"Truth in advertising!"
The seminar delivered exactly what was advertised, at a very high quality. Truth in advertising!
Gary Lundberg,
Copper Mountain Networks
"Very nice cathedral"
Perfect content; well organized, well paced, building block approach,
resulted in a very nice cathedral.
Jim George,
"Seminar workbook is outstanding"
Course was excellent! One of the best I have taken. Extremely well organized and presented. Seminar workbook is outstanding - a very valuable reference.
Kieran Delaney,
Maritime Life
"I feel more confident"
I liked most the use of analogies to explain complex concepts. It delivered exactly what the brochure promoted. Gave me a thorough understanding so I feel more confident.
Judith Myers,
(ed. note: we've been in business since 1992!)
"Built up the knowledge layers properly"
Excellent! Tied the individual pieces of knowledge together into a picture… was interactive and built up the knowledge layers properly.
Jim Geiss, Qwest
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