Teracom Training Reviews and Recommendations

Google Reviews

Here are all reviews of Teracom on Google as of December 2018.

4.9 ★★★★★     49 reviews

Click here to see the live list on Google.

Ian Palmer 17 reviews

★★★★★ a month ago
All employees use Teracom as part of their onboarding. Great information!

Aaron Weiss 2 reviews

★★★★★ a month ago
The Teracom training courses I took were much better than I had expected. The production of the training materials was high quality and edited well. The instructor spoke clearly, had appropriate teaching aids, and conveyed technical material in a way that was easy to understand. The instructor also injected the right amount of humor to keep me engaged. I would highly recommend Teracom for training.

Al Born 2 reviews

★★★★★ a month ago
I have a staff of recruiters who specialize in recruiting telecom professionals. We found Teracom's training to be very helpful so they understood the telecom basics and could better qualify potential candidates.

Lance Johnson 1 review

★★★★★ a month ago
At this level of commitment, access and efficiency, you won't find a better, more in-depth and reputable telecom training and certification course of study. Happy Customer.

jlcombs1 1 review

★★★★★ a month ago
TERACOM Bootcamp training provided students a robust telephony course that covered past, present and future technologies. This course strengthened our knowledge in the fundamentals of telephony and networking and educated us in more current technologies such as VOIP, 5G and IOE. A great course provided by extremely knowledgeable instructors!

Russ Zinter 1 review

★★★★★ a month ago
This BOOT CAMP training was beneficial in clarifying meanings of industry standards and industry terms that are quite often spoke of in the wrong context and with the wrong intent. The terms were explained without being influenced by specific company usage or meaning. This is a training that most everyone in the telecom industry should get at some point and better if it is early in their career. Although it is also a good refresher of current meanings for the more experienced workers as our industry evolves. The instructor was Very easy to learn from and very knowledgeable.

Adrian Esanu   3 reviews

★★★★★ a month ago
Very clear technical explanation, subject-oriented, captivating and professional presentation. Great course.

Mark Howard   1 review

★★★★★ 2 weeks ago
The Teracom Telecommunications course was perfect for me as a lay person with little telecommunications experience prior to working on a large telecommunications mega-project as the business analyst within the telecommunications team. Helped me tremendously in being able to better understand the technology and could speak at the same level as the telecommunications engineers.

Bart M   Local Guide ・27 reviews・5 photos

★★★★★ a month ago
I have found Teracom Training Institute while searching for relevant IT courses to refresh my knowledge. I have successfully completed and received the CTNS certification.

The overall quality of the online training and its substantive level was very good, not to mention the industry curiosities that were also present and added to the value. I finished this specialisation in order to refresh the networking information that I already knew but I've also learned about other telecommunications technologies with an addition of the history lessons 😉

In my opinion the CTNS is a very solid groundwork for an entry level into the communications and network technologies but also a good refresher if you already are in the industry. The exams were quite demanding if you are being honest with yourself and covered all of the course important topics.

On top of the certification you will also receive a letter of reference, which is a very useful resource - I've actually had a chance to use it not so long ago and it was a nice addition to my resume.

It is in my opinion that the value of the CTNS course and exam are outweighing their (very positive) cost and can therefore put a good review on the whole.

Joseph Bindus   1 review

★★★★★ a month ago
Enjoyed the courses. Helped me get a new job.

Doug H   6 reviews

★★★★★ a month ago
I attended the Teracom Training Institute 3-day core training Course 101 (Telecom, Datacom and Networking for Non Engineers) in Chicago. It was an intense 3 days of telecom learning. Our instructor, Richard Olsen, was aware of complexity and contradictions within the material, and he emphasizes important points to help students understand. Richard answered all student questions correctly and confidently. I highly recommend that you extend your training by taking the (part B) 2-day Course 130 (Voice over IP, SIP, Security, 5G and IoT), This was an error on my part and I regret for missing this opportunity.

Ralf Seger   1 review・2 photos

★★★★★ a month ago
Good slides and videos. Highliy recommeded.

John   4 reviews

★★★★★ a month ago
Absolutely excellent class! I had basic knowledge of "olden days" telephony and even less basic knowledge of all the newfangled technologies. A promotion at work necessitated that I get up to speed and this course was just the ticket! ...

Joe Lockett   1 review

★★★★★ 3 weeks ago
Great overview of everything telecom data and network. The seminar was cogent, coherent and comprehensive. The instructor had great energy, good examples and answered questions well - he facilitated great discussion and learning. There's so much good information in this course, I'd take it again to be sure I got it.

Usman Shahzad   1 review

★★★★★ a month ago
From Graham Bell to MPLS (Multi Protocol Label Switching), in plain simple understandable language. A potentially life changing course. Best for beginners to telecommunication field, no engineering background required, however primary or basic understanding of Networks &/or Telecommunication field a must.

John Humble   1 review

★★★★★ a month ago
This was an excellent training course. I was able to benefit from the class because it contained so much information it was able to fill the gap I was missing from my previous experience. The instructor was very thorough in his teachings and was able to answer any questions I had. I would definitely recommend this training to anyone trying to get certified and expand their knowledge in the telecommunication industry.

alain yoppa   1 review

★★★★★ a month ago
Hi, I took the training for CTA, CWA and CVA certification and I can assure that my knowledge in telecommunications has growing a lot with those training. I will recommended it to anyone who want to gain good knowledge in telecommunications

Michelle Green   Local Guide ・35 reviews・27 photos

★★★★★ a month ago
This was a great seminar that filled in the gaps while giving me a basic understanding of the newer technologies. The book was very detailed packed full of knowledge yet relaying technical information into plain English!

Dsinger 848484   1 review

★★★★★ a month ago
Very Informative training, covered everything a telecom tech should know. Would definitely recommend this class. I actually wouldn't mind a refresher course.

Ngaruiya Joseph   1 review

★★★★★ a month ago
Its a spectacular online training institution so far I have seen. It highly changed my telecommunications knowledge to a greater height. It will be my pleasure to train with this institution in once again in near future.Bravo!

Kristina Russell   1 review

★★★★★ a month ago
Training with Teracom is TOP NOTCH! It is extremely detailed and covers everything you could imagine from a telecom perspective (Alexander Graham Bell all the way up to SIP and 5G). I would highly recommend!

Neal Morris   1 review

★★★★★ a month ago
The online course presentation and content receive top marks for me. I highly recommend this brand of training for telecommunications technicians who want to refresh or expand their knowledge base; from POTS to SIP, you will be enriched throughout.

Hector Rivera   1 review

★★★★★ 4 weeks ago
I worked with a technician who helped me with my logon/password issue. He was very knowledgeable and a very nice person to speak with. For that reason I will give your team a 4 Star. Customer Service is the most important thing in a company. Poor customer service means customers turn away. Thank you for helping me with my password issue. I forgot his name but I'm sure you guys have my records. Also I add that your courses are excellent. The tutor/trainer is very knowledgeable and has a well kept pace. You don't get bored with too many words. Thank you Teracom for the services/classes you provide. I am definitely going to introduce your training to my staff at work. We may be able to set up a class for about 15 people. Thank you again.

Adewale Ajayi   3 reviews

★★★★★ a month ago
A very good course to do. It was awesome while learning and the exams was also superb. A must for all who wish to improve their knowledge and skills on Telecommunications.

Charles O   1 review

★★★★★ a month ago
Their training materials are of high quality and technically broken down to easy-to-understand forms. I'd recommend them to anyone anytime any day.

Richard Montgomery   1 review

★★★★★ a month ago
Eric is one of the best instructors I've had the pleasure of learning from. He was able to break the information down to a level that everyone understood. I highly recommend this training.

Michelle Green   Local Guide ・35 reviews・27 photos

★★★★★ a month ago
This was a great seminar that filled in the gaps while giving me a basic understanding of the newer technologies. The book was very detailed packed full of knowledge yet relaying technical information into plain English!

Dsinger 848484   1 review

★★★★★ a month ago
Very Informative training, covered everything a telecom tech should know. Would definitely recommend this class. I actually wouldn't mind a refresher course.

Jevone Contractors   1 review

★★★★★ a month ago
Our team is not finished with the courses yet and we feel as though we have accomplished much than we have ever thought. Teracom Training Institute is not just an online course its a University subdivided into a physical online Institute which makes it a great place for on the go practitioners and other professionals in the communications Industry.

Charles Kingsley   3 reviews・5 photos

★★★★★ a month ago
Nice website and easy to go around as it's user friendly and really enjoyed the course I enrolled for as it was really really educative and helpful as it relates to my field.

Steve Hansen   3 reviews

★★★★★ a month ago
This was one of the most informative and best taught classes I have ever been to.

Precious Suleiman   1 review

★★★★★ a month ago
Flexible learning. Learning at your pace makes it easier for you to understand better.

Carlos Guillen   1 review

★★★★★ a month ago
I worked as a Telecommunication Fraud Analyst in Cable & Wireless Panama and I did not know a few terms. But after I took these courses I was able to improve my knowledge and performance. I am so gratefull with teracom training institute.

David McGaughey   1 review

★★★★★ a month ago
Excellent courses, intelligently laid out, great explanations that cover complicated subject matter.

Nikki Caione   1 review

★★★★★ a month ago
I purchased the Teracom Training Telecom Textbook and I was very impressed with the amount and scope of material presented in one consolidated source. Very handy book for a Telecom Tech. and the website was intuitive.

Supriyo Maitra   Local Guide ・13 reviews・51 photos

★★★★★ 3 weeks ago
Well structured online courses covering A-Z of Telecommunications and Networking. Starting from old days PSTN telecom technology through IP/ Data Networking, MPLS everything is well demonstrated in each module. Nice courses to learn for new learner or industry professionals with certification achievement if exams are passed at the end of each courses.

Osaheni Enabulele   1 review

★★★★★ a month ago
REALLY GREAT FLEXIBILTY WITH THE SITE: EASE OF OPERATION. FOR THE PRICES, OFFERINGS ARE GREAT!!!

Robert S   4 reviews

★★★★★ a month ago
Quality Training. Instructor keeps it alive with knowledge and humor.

Jonny B   4 reviews

★★★★★ a month ago
Very knowledgeable instructor and definitely worth the effort to attend...

Jacques van der Westhuizen   4 reviews・8 photos

★★★★★ a month ago
Extremely useful and very professional

Kiran Kumar Busi   2 reviews

★★★★★ a month ago
Great course

Donald Black   1 review

★★★★★ a year ago
Teracom Training is a first-rate operation. I attended their BOOT CAMP, and it was outstanding. The instructor was dynamic, articulate, funny and a Subject Matter Expert in all areas of telecom - a rare bird indeed. The course materials were superb, with detailed notes for each lesson that will be a valuable reference. Highly recommeded.

Teklish Fiseha   5 photos

★★★★★ a week ago

Beatrice Roy

★★★★★ 3 weeks ago

Sheffy 806

★★★★★ a month ago

syfire666   1 review

★★★★★ a month ago

james flynn

★★★★★ a month ago

Matthew Todd

★★★★★ a month ago

Volker B   2 reviews

★★★★★ a month ago
I have done three certifications with Teracom (CIPTS, CWA, CTNS). The content of all three courses was excellent as it also covered the reasons for technological changes and evolutions. Since I work in the IT industry on the project management side for many years these courses were a perfect complement to my overall IT knowledge. I can now speak to engineers and technicians more on the same frequency and can provide better consultancy to my customers. I feel the courses are also priced fairly and are fun to watch and study.

97/100 in Past Customer Anonymous Review for our GSA Contract

After two years of serious vetting, the US General Services Administration (GSA) awarded to Teracom Training Institute a GSA Federal Supply Schedule contract for this training.

One of the steps in the contracting process was to have Teracom's products and services anonymously evaluated and rated by past customers.

We couldn't be happier with the results!

Past customers anonymously gave Teracom an overall score of 97/100, with quality and personnel ratings 100% positive!

We're not surprised, but are gratified to know our customers agree the quality of our training and customer service is at the very top of the scale.

See for yourself!


Past customer evaluation results

In-Depth Review: Course 101

By Ginger N., Accounts Manager, Lucent Technologies

A prospective seminar attendee asked for a reference... here's what our customer told her.

Some of our customers ask for references from people who have taken our training before deciding whether to register for a seminar. In the case below, a person working in the telecom department of a large player in the food processing industry asked for a reference.

We looked at the end-of-seminar feedback forms from a recent class, and saw that Ginger N. of Lucent indicated we could use her as a reference, so with her permission, introduced the two by email.

Following is a copy of the email response / review that Ginger sent to the potential attendee got. Other than some personally-identifying information, this is every word of the reply:

"Hi Linda, Congrats on your new position!

The course was very helpful to me. I changed industries 2-1/2 years ago from working in the staffing industry to telecom. Most of my training was on the job as we were so incredibly busy with our key account/a midwest telephone company.

Needless to say it has been more than challenging. I work in supporting one of major accounts that we supply an outsourcing voice mail management solution to.

I bought several telecom books and a telecom dictionary! Wrote down words I didn't understand - looked them up and spent time with as many technical associates on our team as possible to get some basics, it was painful.

For the first six months I was sure everyone was speaking Greek! (Which, is why you should take something like this upfront!)

It was time to pull it all together and I started searching the web for a course that sounded like it made sense. This one did.

Eric is a very talented trainer. (I say that because I've done training myself in my previous job) He truly does make this course work for people without/or with limited telecom background. He uses examples from everyday life and relates it to the course materials.

Which, by the way are very well written, easy to read and lots of diagrams - which he goes over very clearly. As I run into things on the job, I can refer to the materials.

I think one of best things about the course (and I'd recommend the 3-day) is that he starts with the basics and then builds into more complex arenas. The class was also small enough that you could ask questions.

When you look at the cost of the course in comparison to hours lost on the job trying to understand things, or perhaps the cost of making wrong decisions because you don't have the knowledge, it's minimal.

Take you or your team's hourly wage - divide in into the course cost vs trying to do it yourself or, as I said making mistakes - trust me, it's worth it.

Please feel free to contact me if you have questions!

Best wishes!

Ginger N.
Sr. Account Consultant
Lucent Technologies"


Thank you for your customer review, Ginger. We couldn't have said it better.

P.S. For those who were wondering: yes, the potential attendee did attend the 3-day Course 101. How could she not after a recommendation like that??

Reviews and Comments from Seminar Evaluations BOOT CAMP and Course 101 Evaluations

“Feedback from my team was TERRIFIC. It gave our entire technical call center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery. I couldn't be happier with the results. The things my team learned from this training were applied in real-world situations almost immediately.”
- Rusty Walther, Vice President, Client Services, AboveNet Communications

"The selection of material - the order of its presentation - the way it was presented...
incredibly effective at presenting concepts and ideas - uses great analogies and stays on topic.”
- Susan Lennon, Nortel

"The seminar delivered exactly what was advertised, at a very high quality.
Truth in advertising!”
- Gary Lundberg, Copper Mountain Networks

"Helped me to better understand what to be concerned about in implementing a VoIP solution for a customer. We can better advise customers to help set the correct expectations. Instructor was very knowledgeable and was able to communicate well with the group.”
- Jim Backus, Cincinnati Bell

"Very beneficial. I am able to understand WLAN and cellular technologies now!
The seminar was very smooth.”
- Xenia Kossenko, Motorola

"Best course we have ever had onsite at 3Com.”

"Perfect content; well organized, well paced, building block approach,
resulted in a very nice cathedral.”
- Jim George, Qualcomm

"Course was excellent! One of the best I have taken. Extremely well organized and presented. Seminar workbook is outstanding - a very valuable reference.”
- Kieran Delaney, Maritime Life

"I liked most the use of analogies to explain complex concepts. It delivered exactly what the brochure promoted. Gave me a thorough understanding so I feel more confident.”
- Judith Myers, Ameritech

"Excellent! Tied the individual pieces of knowledge together into a picture.
Was interactive and built up the knowledge layers properly.”
- Jim Geiss, Qwest

"Filled in a lot of gaps in my knowledge of networking... able to deliver the knowledge effectively and entertainingly. Excellent seminar.”
- Kirk Kroeker, IEEE Computer Society

"Great information that I will be able to use at work. Very easy to understand all the information especially the IP networking part. I wouldn't change a thing!”
- Orlando Jasso, AboveNet Communications.

"Layman's terms with humor was very relaxing - helped me concentrate...
understanding is now CLEAR ... the manual will be very helpful.”
- Linda Côté, Bell Canada

"Best instructor I have had on a course - excellent explainer in layman terms, not techie terms.
- Susan Coleman, Bell Sygma

"Best course materials ever; the full text descriptions are invaluable.
Course filled in so many gaps for me. Bravo!”
- Ross Brooks, Vertek

"Outstanding! The best I've encountered, and I've attended many seminars.”
- Bob Gibbons, WMX Technologies

"Hands down - this was the best seminar of its type that I've ever attended.”
- Hal Stone, Tality