Private Onsite Training Courses: We'll Come To You

Get your team up to a common speed, with a common vocabulary and knowledge base.

Onsite training is a strong team-building exercise that improves efficiency and productivity.

Since 1992, we've brought high-value-added team training to hundreds of organizations.

Let us do the same for you!

Onsite Team Training has Special Advantages

  • Get all your personnel up to the same speed with a common vocabulary. Improve accuracy, efficiency and productivity.
  • Instructor-led is the best kind of training. People learn and retain the most, asking questions and interacting. The course will also be a strong team-building exercise, often viewed afterward as a resounding success.
  • Significant reductions in training costs are achieved - train your whole team with no travel costs.
  • The instructor can relate the training to your organization's environment during the course. Content can be customized to best meet your requirements.
  • Everyone will get an up-to-date reference book for after-course, on-the-job use.
  • CTA and CTNS Certification Package included for everyone.

Technical Level and Intended Audience

Our training has been taught to wide acclaim across North America since 1992 and is designed for the non‑engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless and networking.

Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.

Teracom's proven instructor-led training courses have been developed and refined over more than twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others. These courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

Our GSA Contract for supplying this training to the United States Government is your assurance of approved quality and value.

Teracom has built a solid reputation for delivering high-quality training programs that are a resounding success. Let us do the same for you!

Course Descriptions

BOOT CAMP telecom network training

BOOT CAMP

BOOT CAMP is a full week of training for non‑engineers, covering the whole telecom and networking picture from fundamentals to future trends. You will fill in all of the gaps, build a solid knowledge base, and understand the new technologies.

The week begins with three days of core training for non‑engineers: The PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

On Thursday and Friday, we build on this solid foundation with Voice over IP, SIP and SIP Trunking, VoIP systems, IP security, and finish Friday afternoon with The Future: the Internet of Everything, how everything will be online - from toasters to 5G wireless and self-driving trucks.

You get five days of career- and productivity-enhancing training, plus two Certifications and two course books totaling over 700 pages for each person.

Course 101 Telecom, Datacom and Networking for Non­Engineers

Course 101 Telecom, Datacom and Networking for Non‑Engineers

Telecom, Datacom and Networking for Non‑Engineers is our famous 3-day core training course for non‑engineers, covering all aspects of telecom, datacom and networking, fundamentals and jargon, from the PSTN and installed base to the latest new-generation IP network technologies.

This course is the first three days of BOOT CAMP. It is often taught on its own in a three-day training session.

You will fill in all of the gaps, build a solid knowledge base, and understand current technologies: the PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

Three days of career- and productivity-enhancing training, plus two Certifications and course book of over 400 pages for each person.

Course 130 Voice over IP, SIP, Security, 5G and the Internet of Everything

Course 130 Voice over IP, SIP, Security, 5G and the Internet of Everything

Voice over IP, SIP, Security, 5G and the Internet of Everything is a two-day vendor-independent training course for non-engineers, concentrating on Voice over IP and SIP, plus Security, and finishing with 5G wireless and the Internet of Things (IoT)... or more accurately: the Internet of Everything.

In the main part of the course, you will get up to speed on Voice over IP, what SIP is and how it works, all of the jargon, buzzwords and concepts, SIP Trunking, and sort out pros and cons of VoIP systems: Softswitch / Call Manager vs. Hosted PBX vs. IP Centrex vs. Cloud Service.

Communication and security go hand-in-hand, so next is a comprehensive overview of security, the threats to networks, information and systems, the measures that can be taken, and best practices.

The course wraps up with upcoming technologies, including 5G wireless and the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.

Taking this course, you and your team will obtain a solid vendor-independent foundation, understanding technologies, products and implementation choices... the jargon and buzzwords, and most importantly, the underlying ideas… knowledge you can't get reading trade magazines or talking to salespeople.

Two days of career- and productivity-enhancing training, plus CTNS Certification and a detailed course book for each person.

Course 102 Telecom for Non-Engineers

Course 102 Telecom for Non‑Engineers

Telecom for Non‑Engineers is our famous 3-day core training condensed into two days.

This course covers all aspects of telecom, datacom and networking, fundamentals and jargon, including both the installed base and the latest IP-based technologies. Some of the more technical discussions are eliminated to fit the two-day format.

Other two-day courses are different subsets of Course 101: Course 103 skips voice and wireless to concentrate on data communications; Course 104 skips the PSTN to concentrate on new-generation IP telecom.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

Télécommunications pour tous (sauf les ingénieurs)

Cours 102F Télécommunications pour tous (sauf les ingénieurs)

Télécommunications pour tous (sauf les ingénieurs) is a two-day version of Course 101 in French from our Canadian office. 

Une mise à jour complète sur les technologies des télécommunications actuelles. Les concepts de base, les termes, le matériel, les logiciels, les technologies et les services en deux jours, avec cahier du cours haute qualité, en deux jours.

Enseigné à Bell et à TELUS plusieurs fois.

Course 103 Datacom and Networking for Non­Engineers

Course 103 Datacom and Networking for Non‑Engineers

Datacom and Networking for Non‑Engineers is a two-day intensive "data" course, specifically designed to explain the fundamentals of data communications and IP networking to non-engineers.

Based on our famous core training, tuned and refined and totally up to date.
Excludes voice, the PSTN and legacy systems to fit the two-day format.

Other two-day courses are different subsets of Course 101: Course 102 includes everything from PSTN to MPLS with some technical discussions removed to fit into the two-day format; Course 104 skips the PSTN to concentrate on new-generation IP telecom.

As with all Teracom courses, we'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

This course can be easily customized to meet your needs. For example, a custom chapter on fieldbus systems and integrating ASIbus, CANbus and PROFIbus systems with the new Ethernet / IP world was recently developed.

Course 104 New-Generation IP Telecom for Non­Engineers

Course 104 New‑Generation IP Telecom for Non‑Engineers

New‑Generation IP Telecom for Non‑Engineers is a two-day course taking an "IP first" approach, delivering a comprehensive technology overview and update A-Z on the modern telecom network, plus delving deeper into topics like IP, VoIP, SIP, fiber and wireless.

Based on our famous core training, tuned and refined and totally up to date. Excludes the PSTN and legacy systems to fit the two-day format.

Other two-day courses are different subsets of Course 101: Course 102 includes everything from PSTN to MPLS with some technical discussions removed to fit into the two-day format; Course 103 skips voice and wireless to concentrate on data communications.

As with all Teracom courses, we'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

This course can be easily customized to meet your needs.

Course 120 Wireless

Course 120 Wireless

Wireless is a two-day intensive course designed for non‑engineers needing to get up to speed, fill in the gaps and put in place a solid understanding of today's wireless technologies.

The course begins with radio fundamentals and radio spectrum, then cellular and mobile communications, then WiFi and other fixed wireless systems.

This course can be customized to shift the emphasis to mostly mobility, or mostly WiFi if that better suits your needs.

We'll cover the jargon and buzzwords, technologies and services, and most importantly, the underlying ideas and how everything fits together ...in plain English.

You get two days of career- and productivity-enhancing training, plus a course book of over 300 pages for each person.

Course 160 IPv6

Course 160 IPv6

IPv6 is a comprehensive course on the new version of IP, providing a structured understanding of the IPv6 addressing scheme, the different types of addresses machines will have, how addresses are allocated and used, the impact of IPv6 on other protocols, coexistence with IPv4, plus issues, solutions and current best practices for migrating to and implementing IPv6 in operations, products and services.

This course has been taught at Bell Labs!

gsa schedule contract GS-02F-0053X
Quality you can trust
Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:
and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies. Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of approved quality and value.

Who Will Benefit

Our specialty is explaining telecom technologies to non-engineers who need a comprehensive overview and update, as well as for newcomers who need to get up to speed quickly.

Since 1992, we've spent thousands of hours developing and refining extremely valuable telecommunications, data communications, IP, network and Voice over IP training courses containing knowledge that spans years of university education, hands-on engineering, consulting and interaction with the biggest companies in the business.

We've organized and distilled this knowledge into proven training courses that consistently draws rave reviews from people like you:

• Non-Engineers needing to build a solid base of knowledge, understand the jargon and buzzwords, fill in the gaps and understand mainstream technologies and trends... and how it all fits together.

• Decision-makers, managers and anyone else who wants to understand what the "techies" are saying.

• Finance, marketing, sales and business development personnel who are in need of a solid knowledge base to be more effective in dealing with technology projects and technical personnel.

• Anyone who wants to eliminate jargon- and buzzword-related frustration, understand telecom and networking concepts and how it all fits together.

• Anyone willing to invest a few days to obtain career-enhancing training, with TCO Certification and reference book.