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Tutorial: SIP Trunking, BOOT CAMP with Voice over IP March 27-31, We Like To Travel, Wikipedia page update, Special: CTNS for $199, and more!
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Teracom newsletter for February!
 •  Tutorial: SIP Trunking
 •  BOOT CAMP including Voice over IP: Silicon Valley / Santa Clara / San Francisco March 27-31
 •  "We Like To Travel"
 •  Newsletter Special: CTNS Courses and Certification for $199
 •  Teracom Training Institute Wikipedia page update
"We Like to Travel"
pescadaro state beach tide pool

redwood forest
"We like to travel" -- comment made by a participant at a recent seminar.
This reminded us that for many people with good jobs, training is part of the job - including traveling for it.
... and some people appreciate taking courses in interesting places so they can stay an extra day for a side trip.
In that spirit, here are a couple of outstanding free places to visit close to the Santa Clara BOOT CAMP in March:
1. Pescadero Beach. Just over the mountains that separate Silicon Valley from the Pacific Ocean is Pescadero Beach State Park and the Northern California coastline. The best part are the tide pools full of interesting things like anemones.
If you are a good driver, Pescadero Creek Road is special. Bonus: drive past Neil Young's 9-square-mile ranch.
2. Redwood forest. The Big Basin Redwoods State Park is very close by, and is a wonderful place to hike and regain your zen.
BOOT CAMP including Voice over IP - Silicon Valley March 27-31
Course 130 Understanding Voice over IP is scheduled in conjunction with our famous core training Course 101 Telecom, Datacom and Networking for Non-Engineers for a full week BOOT CAMP.
boot camp
Seize this opportunity to get up to speed and fill in the gaps
You'll gain an advantage with solid knowledge of telecom, datacom and networking plus VoIP, SIP and project management.
You'll be more effective and less frustrated, understanding the ensemble of communications technologies, the jargon, buzzwords and how it all works together.
learn more
This is an easy sell with management.
Your increased efficiency, productivity and informed decision-making will repay the cost of the training many times over. Plus, you benefit from a special discount, and get the free bonus Online Courses, CTNS and CTA Certifications, making it an unbeatable value.
Attending both courses as the 5-day BOOT CAMP is totally optional. You are welcome to attend one course, or the other, or both, as best meets your needs. But with the low incremental cost and wall-to-wall training, BOOT CAMP is a great opportunity.   how to register
register for CTNS
Tutorial: SIP Trunking
One of the newest service offerings from carriers is SIP Trunking. Like many, many other pieces of jargon in the business, many people would like to understand just what exactly it is.
SIP is an acronym for Session Initiation Protocol. This is a standards-based method of setting up Voice over IP telephone calls.
A key thing to know about Voice over IP phone calls is that once the call is set up and two people are talking, their telephones exchange IP packets with digitized speech in them directly. One person's telephone creates an IP packet and puts the IP address of the other person's telephone in the destination address field. This packet is forwarded by routers directly to the other person's phone.
To be able to do this, it is necessary to know what the other person's IP address is! This is the main function performed by SIP: it is an assistant to enable a caller to find out the IP address of the called party's telephone, so they can send packets with digitized speech to that person's phone.
Trunking is a term that has been generally used in the telecom business in the past to mean communication between telephone switches. Trunks connect CO switches, toll centers and other switches in the PSTN. PBX trunks connect an organization's private switch to a CO switch.
This term has been adapted by the marketing department as SIP Trunking to mean native communication of SIP call setup and Voice over IP traffic between an organization's locations, with a Service Level Agreement and transmission characteristics sufficient to guarantee the sound quality.
Native means carrying the IP packets without converting them to an old-fashioned telephone call. The IP packets in question are at first carrying SIP call setup messages, then once the call is set up, the IP packets each contain typically 20 ms of digitized speech.
This replaces the previous PBX trunks. It would be more accurate to refer to this new service as "SIP and Voice over IP Trunking" - but that doesn't sound quite as slick as "SIP Trunking".
To learn more, attend BOOT CAMP March 27-31, or just the last two days of BOOT CAMP, which are Course 130 Understanding Voice over IP March 30-31.
Newsletter special: CTNS for only $199   
Use coupon 1257

Limited-time offer, ends soon
TCO CTNS Certification Package
The CTNS certification package is six online telecom training courses based on our acclaimed instructor-led training, covering the core knowledge needed in the telecom business today plus CTNS certification from the Telecommunications Certification Organization to prove your knowledge.
Here's the knowledge you get with the CTNS Certification Package:
  Course 2201: The PSTN
  •  Loops and trunks, analog, the voiceband
  •  LECs, CLECs and IXCs.  POTS and SS7.
  Course 2206: Wireless Telecommunications 
  •  Mobility & cellular fundamentals
  •  GSM and TDMA. UMTS and CDMA. 4G LTE.
  •  Internet via cellular. WiFi and satellite.
  Course 2212: OSI Layers and Protocol Stacks 
  •  Protocols and standards. The OSI Model.
  •  Layers: Layer 2 vs. Layer 3. Examples.
  •  Protocol stacks. How protocol stacks work.
  Course 2211: Ethernet, LANs and VLANs
  •  LAN fundamentals.  Ethernet and 802 standards.
  •  MAC addresses and MAC frames 
  •  LAN switches, broadcast domains and VLANs
  Course 2213: IP Networks, Routers and Addresses 
  •  Packet network fundamentals. Routers.
  •  IP packets and IP addresses
  •  Static & dynamic, public & private addresses
  •  Network Address Translation (NAT). IPv6.
  Course 2214: MPLS and Carrier Networks
  •  Carrier network basics. Customer Edge (CE) device
  •  Service Level Agreements and CoS
  •  MPLS for traffic management, VPNs, integrated access
With the Unlimited Plan, you get unlimited repeats of lessons, courses and exams, now and in the future. 30-day money-back guarantee.
register for CTNS
Public Seminar Schedule through August 2017
March 27-29 Santa Clara CA 101 Telecom, Datacom and Networking for Non-Engineers
March 30-31 Santa Clara CA 130 Understanding Voice over IP
March 27-31 Santa Clara CA BOOT CAMP (Course 101 + 301, 5 days)
April 3-5 Toronto ON 101 Telecom, Datacom and Networking for Non-Engineers
April 26-28 New York NY 101 Telecom, Datacom and Networking for Non-Engineers
May 9-11 Atlanta GA 101 Telecom, Datacom and Networking for Non-Engineers
June 6-8 Orange County CA 101 Telecom, Datacom and Networking for Non-Engineers
July 11-13 Dallas TX 101 Telecom, Datacom and Networking for Non-Engineers
August 21-23 Washington DC 101 Telecom, Datacom and Networking for Non-Engineers
August 24-25 Washington DC 130 Understanding Voice over IP
August 21-25 Washington DC BOOT CAMP (Course 101 + 301, 5 days)
Join us for this productivity- and career-enhancing training!

If you have several people who would like to attend, it may be cost-effective to bring us to you: hold a private "onsite" course for your team... get everyone up to the same speed - and you can have up to 20 for the same price!   more info

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