- Fill the gaps in their broadband telecom, datacom and network knowledge
- Understand telecom buzzwords and jargon
- Be more accurate, confident and effective
- Get up to speed on telecom technologies: Ethernet, IP, MPLS, VoIP and SIP, LTE and 5G
- Keep it interesting: the coming explosion of low bit‑rate 5G IoT services and applications like supply chain tracking and smart cities,
- In a two‑day short course on telecom.
If you want world-renowned Teracom training and TCO Certification, but can't be on a telecom course for a full week... and/or you're looking for something lighter than BOOT CAMP, Course 122 is for you!
Course 122 Fundamentals of Telecom distills the best of Telecom BOOT CAMP into two days, covering all major telecom topics while skipping some of the more technical discussions.
Thousands of people who needed to be more effective in understanding and dealing with telecom and networking have benefited from this training.
Top-ranked instructor, two days in the classroom, 220‑page course book with detailed text notes.
Bonus CTNS Online Courses and TCO CTNS Certification,
plus personalized course completion certificate.
Course 122 Fundamentals of Telecom is BOOT CAMP distilled into a two-day course, designed for non‑engineering professionals who need to understand telecom jargon and buzzwords, and get up to speed on broadband, telecom, datacom and networking at a high level.
The content, its order, our analogies and explanations have been refined over the course of more than twenty years… and constantly updated.
With broadband Internet and the converged IP telecom network in the front seat, and finishing with upcoming 5G IoT applications like supply chain tracking and smart cities, the topics in this course represent the current knowledge set necessary in telecom today.
Our philosophy is: start at the beginning. Understand the fundamental ideas. Understand the technologies that implement these ideas. Learn the acronyms, abbreviations and jargon.
Get an unbiased big-picture view that will give you the knowledge you need to ask the right questions, make meaningful comparisons and informed decisions.
Our goal is to eliminate frustration, increase confidence, accuracy and productivity by building a solid vendor-independent knowledge base that has both immediate and long-term value.
Covering the topics in a systematic way, we build structured knowledge that lasts a lifetime.
Part 1: Fundamentals
The first part of Course 122 is five chapters that cover the fundamentals of telecom, filling gaps, explaining concepts and establishing a solid knowledge base. First is a high-level pass with a big-picture view and introducing all of the course topics. Then we progress in a logical order: how telecom circuits are provisioned by carriers, telecom fundamentals, followed by IP packet network fundamentals. Then you'll learn about the Internet as a business: ISPs, web service providers like AWS and Azure, cloud computing and data centers. We'll finish with a roundup of where the money is: telecom services with recurring billing in the residential, business and wholesale categories.
1. Introduction to Telecommunications
2. Telecom Fundamentals
3. Network Fundamentals
4. The Internet, Cloud Computing, Web Services and Data Centers
5. Telecom Services
Part 2: Telecom Technologies, Equipment and Connections
The second part of the course is three chapters on technologies for transmitting information from one place to another: wireless, fiber and copper, followed by a chapter on telecom equipment and carrier connections, then finishing with a comprehensive overview of VoIP: Voice over IP and SIP.
You'll learn about wireless spectrum, mobile network components and operation, LTE, 5G, Wi-Fi and satellites. We'll cover optical basics, DWDM and how networks are built with point-to-point fibers. We'll review copper-wire technologies: DSL and POTS on twisted pair, Hybrid Fiber-Coax cable TV systems. You'll see the types of telecom equipment, and learn how the Internet is actually physically implemented, along with POPs in toll centers, and CLECs. You'll understand how VoIP phone calls are set up with SIP, and what SIP Trunking does.
6. Wireless
7. Fiber Optics
8. Copper
9. Equipment, Carriers and Interconnect
10. VoIP Components, Systems, Standards, Jargon and Buzzwords
Part 3: 5G and IoT Applications
To wrap up the course, we’ll explore the upcoming explosion of devices and systems using low bit-rate, low-power 5G wireless services, with examples of applications ranging from temperature sensors in shipping containers and garbage containers that notify when they are full, to flush detection to protect seniors. At the other end of the scale, we’ll see how high bit-rate, ultra-reliable communications will be used for “VR anywhere” and highway platooning.
11. 5G and IoT: From Smart Cities and Supply Chain Tracking to VR Anywhere and Highway Platoons
This is an easy sell with management
your increased efficiency, productivity and informed decision-making will repay the cost of the training many times over.
Free Bonuses! Online Courses and TCO Certification
The TCO Certified Telecommunications Network Specialist (CTNS) Certification Package, with its eight online courses and exams is included as a free bonus with Course 122. The online courses are an excellent way to take a second pass the topics, and include additional pictures of equipment and discussion. If you choose to write the optional exams, you can also earn the TCO CTNS certification, complete with certificate suitable for framing and letter of reference.
Your Course Materials
No-one expects anyone to learn all of this in one shot! For self-study after the seminar and day-to-day reference, every course comes with a comprehensive color printed student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
At the seminar, you'll receive this comprehensive workbook / textbook that's been called the best on-the-job reference tool around.
Written in plain English, these easy-to-use course books provides clear graphics plus detailed text with topics organized in logical groups to give you a valuable reference with the practical experience, theoretical background, and unbiased information on technologies, products and trends you'll need.
With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one place.
The optional professionally-bound companion reference textbook Telecom 101 is available at half price.
Teracom's courses have been taught to wide acclaim across North America since 1992 and are designed for the non-engineering professional needing to fill in the gaps, build a solid base of knowledge… and understand how it all fits together. Constantly updated.
- Cut through the jargon and vendor hype to gain a structured understanding of telecommunications and networking, allowing you to make informed choices and meaningful comparisons -- knowledge you can't get on the job, reading trade magazines or talking to vendors, and an investment that will be repaid many times over.
- Eliminate buzzword frustration, be more confident, more accurate and more productive.
- Get up to speed on the latest developments and trends. This telecom course is totally up to date with SIP trunking, VoIP, 4G, 5G, Optical Ethernet, IP, MPLS, Data Centers, Cloud Computing, IoT and more.
- Learn more with instructor-led training, where you can interact and ask questions – the best kind of training you can get – and instructors consistently rated "excellent" on student evaluations.
- Get certifications. The online CTNS Certification Package (courses and exam with unlimited repeats) are included as a free bonus with with Course 122 ($695 value).
- Get a 200+ page high-quality course book with copies of graphics plus detailed text notes, up-to-date and bringing together all of this information, impossible to find in one place anywhere else, sure to be a valuable reference for years.
This course is specifically designed for non‑engineers: learn the fundamentals, concepts and underlying ideas – in plain English – and fill the gaps in your knowledge, without bogging down on details.
- Professionals needing to fill in the knowledge gaps, understand the buzzwords and jargon, mainstream technologies and standard practices... and more importantly, the ideas behind these technologies, and how it all fits together.
- Non-Engineering professionals who are in need of a solid knowledge base to be more effective in dealing with technology projects and technical personnel.
- Managers and planners. Telecom system administrators. Finance, tax and accounting personnel. Software and support system developers.
- Decision-makers and project managers who need to understand what the "techies" are saying.
- Anyone who wants to eliminate buzzword frustration, understand the concepts and how it all fits together.
- Anyone willing to invest two days to obtain career-enhancing training, with certification and reference book.
Hundreds of people like you have benefited from Teracom's training. Many tell us their Teracom course was their best course ever; filled gaps in their knowledge and tied everything together… knowledge they've been needing for years. Others on course their first week on the job remarked “what a wonderful way to get started in the business”.
Here's a sampling of reviews and comments from people who have taken this course:
"Feedback from my team was TERRIFIC. It gave our entire technical Call Center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery. I couldn't be happier with the results. The things my team learned from this training were applied in real-world situations almost immediately."
- Rusty Walther, Vice President, Client Services, AboveNet Communications
"Excellent! I learned a lot - everyday terms, definitions, and acronyms. Seminar notebook very helpful. The instructor was the best I ever had – lots of knowledge and experience and stories were GREAT."
- Serena Laursen, Microsoft
"Thank you for conducting a very successful course last week. It was both informative and interesting and you were able to find the perfect balance of sharing deep knowledge, provide relatable examples and lighten it up with great humor. The feedback that we have received has been extremely positive."
- Charlotte Kaheru, International Finance Corporation, World Bank
"The seminar delivered exactly what was advertised, at a very high quality. Truth in advertising!"
- Gary Lundberg, Copper Mountain Networks
Whether you work for an organization that produces telecom, datacom or networking products or services; or you buy these products and services - or just have to get up to speed on what all the rest of them are talking about when they say “SIP trunking”, “Ethernet”, “MAC frame”, 4G, MPLS or VPN…
“Best course we have ever had onsite at 3Com”
"Perfect content; well organized, well paced, building block approach, resulted in a very nice cathedral"
- Jim George, Qualcomm
"Course was excellent! One of the best I have taken. Extremely well organized and presented. Seminar workbook is outstanding - a very valuable reference"
- Kieran Delaney, Maritime Life
"I liked most the use of analogies to explain complex concepts. It delivered exactly what the brochure promoted. Gave me a thorough understanding so I feel more confident."
- Judith Myers, AT&T
"Excellent! Tied the individual pieces of knowledge together into a picture… was interactive and built up the knowledge layers properly."
- Jim Geiss, CenturyLink
"Filled in a lot of gaps in my knowledge of networking... able to deliver the knowledge effectively and entertainingly. Excellent seminar"
- Kirk Kroeker, IEEE Computer Society
"Great information that I will be able to use at work. Very easy to understand all the information especially the IP networking part. I wouldn't change a thing"
- Orlando Jasso, AboveNet Communications.
"Layman's terms with humor was very relaxing - helped me concentrate... understanding is now CLEAR ... the manual will be very helpful"
- Linda Côté, Bell Canada
"Best instructor I have had on a course - excellent explainer in layman terms, not techie terms"
- Susan Coleman, Bell Sygma
"Best course materials ever; the full text descriptions are invaluable. Course filled in so many gaps for me. Bravo!"
- Ross Brooks, Vertek
"Outstanding! The best I've encountered, and I've attended many seminars."
- Bob Gibbons, WMX Technologies
- Introduction to Telecommunications
- Telecom Fundamentals
- Network Fundamentals
- The Internet, Cloud Computing and Data Centers
- Telecom Services
- Wireless
- Fiber Optics
- Copper
- Equipment, Carriers and Interconnect
- VoIP Components, Systems, Standards, Jargon and Buzzwords
- 5G and IoT: Smart Cities and Supply Chain Tracking to VR Anywhere and Highway Platoons
Quality you can trust
Join thousands of satisfied customers including the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, CISA, DISA, DoJ NSD, NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies.
Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another... in plain English. Teracom's GSA Contract supplying this training to the US government reflects approved quality and value that you can depend on.
Demystify Buzzwords And Jargon
One of the biggest challenges in telecommunications is dealing with all of the acronyms, abbreviations, jargon and buzzwords.
The list goes on and on: Broadband, Ethernet, TCP/IP, SIP trunking, OSI, Layer 2, VoIP, Hosted PBX, DSL, OE, PRI, ILEC, POP, MAN, Wi-Fi, LAN, WAN …
It can be very frustrating sitting in meetings with these terms flying around and not understanding most of them… particularly when someone asks your opinion.
Plus, there is a second-order problem: even if you were to figure out all of the current jargon and buzzwords, there will surely be more next month!
The solution? Understand the fundamentals. Take the cover off the box and see what it does and how it works. Doing this, you'll find out there are only four or five fundamental ideas in telecom, with ongoing incremental improvement in each area.
Understand the Fundamentals
Once you understand the fundamentals, not only will the buzzwords and jargon be demystified, you'll have a solid knowledge base. In the future, if you're not familiar with the exact product someone is discussing, you'll still know what they are talking about.
We'll begin with a big-picture view, identifying the different parts of the network, understanding how circuits are implemented by carriers, how carriers interconnect, and the residential, business and wholesale services.
We'll make sure everyone is starting at the same level, with telecom essentials like how bits are represented using pulses on fiber and LAN cables, how bits are represented using modems on wireless and coax systems, and the different kinds of multiplexing.
Without bogging down on details, you'll learn the mechanics of the broadband converged telecom network: IP packets carried in MAC frames, and how phone calls, television, images and text are digitized and carried in the IP packets.
Understand the Technologies: Wireless, Fiber and Copper
With the fundamentals in place, we'll understand the technologies for communicating over radio, fiber and copper wires, and the mainstream technologies in each area.
In the wireless chapter, we'll start with spectrum, then you'll learn the components and operation of a mobile cellular network, 4G LTE and 5G, mobile internet, fixed wireless broadband internet, Wi-Fi and satellites.
In the fiber chapter, we'll understand the basic principles of fiber and fiber cables, wavelengths, Optical Ethernet and PONs.
For copper, you'll learn how DSL and Cable modems work, along with LAN cable categories and more.
You'll learn the kinds of equipment used, what each does, and how it all interconnects for phone calls and Internet traffic.
Taking this course to understand the fundamental ideas and mainstream technologies puts you back in control, with the confidence to contribute effectively.
Learn About Cloud Computing and Data Centers
Cloud computing and data centers are a mammoth business and one of the biggest growth areas in the telecom area today.
To understand data centers, we'll start by reviewing what the Internet actually is, and the role of ISPs. Then we'll understand the web: client-server computing over the Internet, what a web server is, how it serves web pages to clients, and how back-end processing is needed to do transactions and database operations like finding your bank balance and creating a web page to send to you to display it.
Then you'll learn how the computing power necessary to support thousands or millions of users doing this is implemented in Data Centers with Cloud Computing infrastructure to allow scalability and fault-tolerance… and how this service is sold as "Web Services" by the likes of Amazon's AWS and Microsoft Azure.
With the Web Services business sector revenue at $50 billion per year and climbing, familiarity with Data Centers and Cloud Computing is career-enhancing knowledge.
Demystify VoIP, SIP and How Voice Moves in Packets
The best way to end buzzword and knowledge-gap frustration is to understand the fundamentals and build a solid vendor-independent knowledge base.
We'll start with a big-picture view, identifying the components of VoIP systems and what each does: VoIP phones, SIP, soft switches and gateways.
You'll learn all the steps involved in putting sound coming out of someone's mouth into IP packets, transporting the packets across the IP network, and reproducing the sound in someone's brain at the far end.
Understanding how the packets move end-to-end and the different pieces of equipment involved and the functions they perform gives you confidence and a solid knowledge base to build on; in the future, even if you're not familiar with the exact VoIP or SIP product someone is discussing, you'll still know what they are talking about.
5G and IoT
We'll finish off with 5G applications. First, low bite-rate, low power services for IoT, and examples of applications like temperature sensors in shipping containers, smart cities, garbage containers that notify when they are full and flush detection to protect seniors. At the other end of the scale, we'll see how high bit-rate, ultra-reliable communications will be used for "VR anywhere" and highway platooning.Gain Vendor-Independent Knowledge You Can Build On
The knowledge you gain taking this renowned training course is vendor-independent foundational knowledge in telecommunications, networks, IP, packets, fiber, wireless: fundamentals, technologies, standard practices, and how it all fits together.
You will be able to build on this proven knowledge base to quickly get up to speed for a particular project - then have the versatility to work on subsequent projects.
Not only will it eliminate buzzword frustration, the cost of this training will be repaid in improved accuracy and productivity gain many times over.
Teracom's proven instructor-led training courses have been developed and refined over many years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others… and are totally updated for the 2020s.
Register today to get this career-enhancing addition to your knowledge skills!
Course 122 Fundamentals of Telecom is BOOT CAMP condensed into a two-day course, designed for non‑engineering professionals who need to understand telecom jargon and buzzwords, and get up to speed on broadband, telecom, datacom and networking at a high level.
With broadband Internet and the converged IP telecom network in the front seat, and finishing with upcoming 5G IoT applications like supply chain tracking and smart cities, the topics in this course represent the current knowledge set necessary in telecom today.
Our philosophy is: start at the beginning. Understand the fundamental ideas. Understand the technologies that implement these ideas. Learn the acronyms, abbreviations and jargon.
Get an unbiased big-picture view that will give you the knowledge you need to ask the right questions, make meaningful comparisons and informed decisions.
Our goal is to eliminate frustration, increase confidence, accuracy and productivity by building a solid vendor-independent knowledge base that has both immediate and long-term value.
Covering the topics in a systematic way, we build structured knowledge that lasts a lifetime.
Part 1: Fundamentals
The first part is five chapters that cover the fundamentals of telecom, filling gaps, explaining concepts and establishing a solid knowledge base. First is a high-level pass with a big-picture view and introducing all of the course topics. Then we progress in a logical order: how telecom circuits are provisioned by carriers, telecom fundamentals, followed by IP packet network fundamentals. Then you'll learn about the Internet as a business: ISPs, web services like AWS, cloud computing and data centers. We'll review today's services in the residential, business and wholesale categories.
What you will learn
- Today's broadband converged IP telecom network
- Telecom fundamentals: pulses, modems, multiplexing
- Network fundamentals: IP packets and MAC frames
- The Internet, ISPs and Net neutrality, Web Services, Cloud Computing, Data Centers
- Residential, Business and Wholesale Services
1. Introduction to Telecommunications
We begin with a comprehensive big-picture introduction to broadband telecom: the concepts of convergence and broadband, today's telecom network, the parts of the network, the three key technologies: Ethernet, IP and MPLS, what they are and what each does. You'll learn how a circuit is implemented end-to-end, and identify today's standard residential, business and wholesale services.
- History of Telecommunications
- Convergence
- Broadband
- Today's Telecom Network
- Network Core
- Ethernet, IP and MPLS
- Network Access: The Last Mile
- Network Edge: Connecting the Access to the Core
- How Telecommunication Services are Implemented
- Carrier Interconnect
- Residential, Business and Wholesale Services
2. Telecom Fundamentals
Next, we'll ensure you have a solid foundation in the fundamental ideas of telecom: the elements of a circuit; terminals, clients, servers and peers; how bits are represented on fiber with pulses; and how bits are represented with modems on wireless, cable TV and DSL. Then we'll understand how capacity is shared to carry many users' traffic on common facilities: Frequency Division Multiplexing, Time Division Multiplexing, overbooking and Bandwidth on Demand.
- Circuits
- Terminals, Clients, Servers and Peers
- Representing Bits on Digital Circuits: Pulses
- Representing Bits in Frequency Channels: Modems
- Serial and Parallel
- Sharing: FDM on Radio, CATV and Fiber
- Sharing: Channelized TDM
- Efficient Sharing: Bandwidth on Demand
3. Network Fundamentals
In this chapter, we'll ensure you also have a solid foundation in the fundamentals and jargon of the network. Today's converged telecom network is based on what used to be called "data communications": packets in frames. Without bogging down on details, we'll review basic circuit configurations, understand how routers relay packets from one circuit to another, and how the packets are actually transmitted from one device to another in frames. You'll fill gaps and get up to speed on IP packets, MAC frames and MPLS labels, what each is for and how they work together.
- Unbalanced Configurations: CATV, PON, Wi-Fi, CAN-BUS
- Balanced: LANs and Ethernet
- Frames and MAC Addresses
- Networks
- Packets and IP Addresses
- IP Packets in MAC Frames
- IP Packets
- TCP, UDP and Port Numbers
- MPLS Labels
4. The Internet, Cloud Computing and Data Centers
The Internet, which started out as a way to send text email messages, is now worldwide converged broadband communications. In this chapter, we'll understand what exactly an Internet Service Provider does, and how they get packets delivered world-wide. We'll review web clients, browsers and apps, web servers, then understand the huge business of web services, cloud computing and data centers.
- A Network to Survive Nuclear War
- The Inter-Net Protocol
- Internet Service Providers (ISPs)
- Domain Name System (DNS)
- Web Clients: Browsers and Apps
- Web Servers: HTTP, HTTPS, HTML
- Web Services
- Cloud Computing and AWS
- Data Centers
- Net Neutrality
5. Telecom Services
No foundation in telecom would be complete without understanding where the money is: services with recurring billing. We'll organize services into Residential, Business and Wholesale, and identify today's standard choices and offerings in each area. We'll cover Broadband Internet for residences, plus Internet VoIP with PSTN phone number, and streaming video; in the business category VPNs, SIP trunking, PRI and Centrex; and wholesale services dark fiber, wavelengths, Carrier Ethernet and IP transit.
- Residential
- Broadband Internet
- POTS & PSTN Phone Calls
- VoIP Internet Telephone Service
- "Basic Cable" and Video on Demand
- Business
- Internet with Security, DNS
- "MPLS Services" and MPLS VPNs
- Internet VPNs
- SD-WAN
- Centrex
- SIP Trunking
- PRI & PBX Trunking
- Wholesale
- Bulk: Dark Fiber, Wavelengths, Carrier Ethernet
- Internet Transit
- Content Delivery Networks (CDN)
Part 2: Telecom Technologies
The second part of the course is three chapters on technologies for transmitting information from one place to another: wireless, fiber and copper, followed by a chapter on telecom equipment and carrier connections, then finishing with a comprehensive overview of VoIP: Voice over IP and SIP.
What you will learn
- Wireless spectrum, mobile network components and operation, LTE, 5G, Wi-Fi and satellites.
- Fiber optic basics, DWDM and how networks are built with point-to-point fibers.
- Copper-wire technologies: DSL and POTS on twisted pair, Hybrid Fiber-Coax cable systems.
- The types of telecom equipment and their relative costs.
- How the Internet is actually physically implemented, along with POPs in toll centers, and CLECs.
- How VoIP phone calls are set up with SIP, and what SIP Trunking does.
6. Wireless
In this chapter, you will learn all about wireless transmission. We'll identify the components and basic principles of operation of a mobile network. You'll understand the requirements for coverage, capacity and mobility, and why cellular radio systems are used. You'll learn how mobile to PSTN phone calls are connected, how mobile Internet works, roaming and virtual operators. You'll learn about 4G LTE and 5G for mobile, and fixed wireless broadband internet. We'll cover Wi-Fi and the latest 802.11ax standard, and finish with satellite communications.
- Radio Fundamentals
- Spectrum
- Mobile Network Components and Operation
- Towers
- Transceivers
- Backhaul
- Mobile Switches & MTSOs
- Cellular and Handoffs
- PSTN Phone Calls using the Phone App ("Voice Minutes")
- Mobile Internet ("Data Plan")
- Broadband Delivery: Cellular + Wi-Fi
- Mobile Operators, MVNOs and Roaming
- Spectrum-Sharing: FDMA, TDMA, CDMA, OFDM
- 4G LTE
- 5G New Radio (NR)
- Wi-Fi: Wireless LANs & 802.11 Standards
- LEO and GEO Satellite
7. Fiber
The core of the converged network is routers connected point-to-point to other routers with fiber. Telephone companies that used to pull copper access wires to every home in a suburb are investing to pull an access fiber to every home. In this chapter, we'll cover the basics of fiber, the makeup of fiber cables, wavelengths and WDM. You'll understand how Optical Ethernet is used to actually implement the fiber connections, and how OE is used in the core, in metro areas, and fiber to the premise via Passive Optical Networks (PONs).
- Optical Basics
- Fiber and Cable Construction
- Distance-Limiting Factor: Dispersion
- Optical Wavelengths and Bands
- Wave-Division Multiplexing: CWDM and DWDM
- Optical Ethernet
- Network Core: Regional Rings and POPs
- Metropolitan Area Network
- Fiber to the Premise
- Passive Optical Network (PON)
- Active Optical Network
- MAN Stations and Stubs
8. Copper
Before wireless and fiber, two copper wires were used as the physical access circuit for telephone and cable TV service in suburbs and cities. Today, these wires are used to deliver broadband. In this chapter, we'll understand how DSL broadband service runs on twisted pairs put in place for analog POTS telephone service; how cable modems move broadband on coaxial cable; and how both are delivered as fiber to the neighborhood then copper to the premise. To finish up, we'll review digital on copper wires: LAN cables and T1s.
- Twisted Pair Loops
- The Public Switched Telephone Network (PSTN)
- Analog Circuits
- The Voiceband
- Plain Ordinary Telephone Service (POTS)
- DTMF
- DSL and VDSL2
- Fiber to the Node + DSL to the Premise
- Hybrid Fiber-Coax
- CATV: Fiber to the Node + Coax to the Premise
- Cable Modems
- DOCSIS
9. Equipment, Carriers and Interconnect
To allow communications between customers of different carriers, the carriers must implement physical connections between their networks. In this chapter, we’ll understand the equipment used, and you’ll learn how the Internet is actually implemented, with peering and transit agreements at Internet Exchanges. You will also learn about POPs in toll centers: how and where the phone company, mobile providers and CATV connect together and to other carriers for phone calls with a PSTN phone number. You’ll also learn where a CLEC fits into the picture with equipment collocated in wire centers.
- Broadband Network Equipment: Routers and Ethernet Switches
- Broadband Customer Premise Equipment
- CO Switches, PBXs and Remotes
- IX: Interconnect for Internet Traffic
- Toll Center: Interconnect for PSTN Telephone Calls
- Implementing Long-Distance Competition: LECs and IXCs
- Switched Access and POPs
- COs and Wire Centers
- Wireless and CATV Local Exchange Carriers
- CLEC: Local Competition – Collocation plus ILEC Dark Fiber
10. VoIP Components, Systems, Standards, Jargon and Buzzwords
In this chapter, we'll demystify VoIP jargon and buzzwords, what the components of a VoIP phone systems are, and what each does: soft switches, media servers, gateways and terminals, plus the main standards and protocols used in VoIP systems. You'll learn how Internet VoIP connects to the PSTN, and we'll bring everything together tracing a VoIP phone call starting on a laptop, over the classroom Wi-Fi to the Internet, and then to the cellular carrier to a cellphone in the class. To finish the course, the last lesson is "where this is headed": what will people have as basic "telephone" service 20 years from now.
- The Big Picture
- VoIP System Components
- Terminals
- Voice in IP Packets
- Softswitches / SIP Servers / Call Managers
- Media Servers and Unified Messaging
- Gateways
- LANs and WANs
- Key VoIP Standards
- Internet Telephony: Computer-Computer VoIP over Internet
- Internet to PSTN e.g. Google Hangouts
- Class Exercise: Trace a Phone Call from Laptop to Cellphone
- Where This is All Headed: Broadband IP Dial Tone
Part 3: 5G and IoT Applications
To wrap up the course, we’ll explore the upcoming explosion of devices and systems using low bit-rate, low-power 5G wireless services, with examples of applications ranging from temperature sensors in shipping containers and garbage containers that notify when they are full, to flush detection to protect seniors. At the other end of the scale, we’ll see how high bit-rate, ultra-reliable communications will be used for “VR anywhere” and highway platooning.
What you will learn
- New spectrum for 5G
- Low bit-rate, low-power 5G services for IoT
- Smart cities, asset tracking and monitoring
- Ultra-broadband for "VR Anywhere" and traffic management
11. 5G and IoT
- 5G Design Goals and Use Cases
- New Radio: New Spectrum Allocations
- The Internet of Things (not)
- Communications for Things
- A Computer in Everything
- Smart Cities: Intelligent Traffic Management Systems
- Smart Cities: Parking, Trash
- Asset Tracking and Monitoring
- Metering and Monitoring
- Millimeter-Wave Bands: Ultra-Broadband
- VR Anywhere
- Highway Traffic Management and Platooning
- Designed for Non‑Engineers
Understand the jargon, buzzwords and technologies, underlying ideas and how it all works together, without bogging down on details. - Vendor Independent
Core foundation knowledge that can be applied to any related project or system. - Value Pricing
- High-quality course materials
You will get a 200+ page high-quality course book with copies of all diagrams plus detailed notes, sure to be a valuable reference for years. - Certifications included
Bonus CTNS Online Courses and TCO CTNS Certification Exam ($695 value) are included with Course 122.
You'll gain a long-lasting, solid base of unbiased career-enhancing knowledge you can build on, an investment sure to be repaid many times over, increasing your confidence and productivity and eliminating jargon- and buzzword-related frustration.
Plus, you will receive a high-quality 200+ page workbook – a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
And - Certification is included: Bonus CTNS Online Courses and TCO CTNS Certification Exam (value $695) are included with Course 122, free.
If you've read this far, you know by now that this is the training you've been looking for to fill the gaps and get on top of telecom: a telecom course that is high-level, intensive and short.
Coverage of all major topics, high-quality course materials, certification and certificate suitable for framing, bonus free online telecom courses and certification - and value pricing... don't miss this opportunity. Invest in yourself and your career and get more information about attending this course now.
In addition to scheduled public seminars, since 1992, we have provided high-quality on-site training at
3Com, Accedian, Airbus, Alcatel, Alltel, American Broadband, APEX Telecom, ARMA, Atria Networks, AT&T, Belize Telemedia, Bell Canada, Bell Labs, Bell Mobility, Bermuda Telecom, Bloomberg, Cablevision, CANTO, Carhartt, Centre Communications, Canadian Army and Air Force, Cap Gemini, Carhartt, Cisco, City of San Francisco, ComSec Establishment, Cox Cable, CRTC, DISA Defense Systems Information Agency, DHS Department of Homeland Security, DSCI, Earthlink, Entergy, Eric Ryan Corporation, Expertech, Equifax, Ericsson/Hewlett-Packard, Florida Power and Light, Frontier Communications, GAO General Accounting Office, Genuity, GSA, Idaho Power, Intel, Intelsat, Jabil, Ketchikan Public Utilities, Keytech Bermuda Telephone Company, Kyocera, KP, KPMG, L-3 Communications, LA County, LG Electronics, MicroCell Telecom, MindSpring, MTS Allstream, New York Power Authority, NOAA, Nortel, Northwestel, NYPA New York Port Authority, Office of Naval Intelligence, Orange – France Telecom R&D, Panasonic, Qualcomm, RangeTel, Rogers Communications, Sandia National Laboratories, SDN Communications, Shared Services Canada, Shaw Communications, Shentel, SouthEast Telephone, Spawar, Splice Telecom, State of Montana, State of Nebraska, Tap Electric – New York City Transit, Telecom Training and Safety, TDS Telecom, Tektronix, Teleglobe, TELUS, The Hartford, NSA – National Security Agency, Twenty-First Century Communications, US Army, Transamerica Insurance, Universal Service Administrative Company, US Air Force, US Cellular, US Coast Guard, UTS Curacao, Verizon, Vertek, Wells Fargo, Western Iowa Telephone, Western Wireless, Winstar, World Bank
... to name a few.
Onsite training has special advantages:
• Your personnel will be up to a common speed with a solid knowledge base.
• We'll fill in the gaps and put in place productivity-enhancing structured understanding.
• The seminar will be a strong team-building exercise.
• Significant reductions in training costs are often achieved.
• Each student receives a detailed workbook / textbook that will be a valuable reference for years to come.
We have built a solid reputation for delivering high-quality team-training programs that are a resounding success. We would love to do the same for you! Hold a private onsite course with as few as 7 people!
Please contact us at 1-877-412-2700 or visit the onsite training page for more information.
Our training has been taught to wide acclaim across North America since 1992 and is designed for the non‑engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless, networking, Voice over IP (VoIP) phone systems, SIP and security.
Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.
Teracom's proven instructor-led training courses have been developed and refined over more than twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others. These courses are top-notch, top-quality and right up to date with the topics and knowledge you need.
Our GSA Contract for supplying this training to the United States Government is your assurance of approved quality and value.
