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Project Management

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Article: Eight Steps to Success in Managing a VoIP Project

Note: This is an archived article that appeared in the Teracom newsletter November 2003, and the first paragraph below reflects the technology challenges at the time.

Please be assured that our training courses have been updated since the time of this article!

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Managing the selection and deployment of Voice over IP technology is a challenge many of our customers are facing... and finding themselves at loose ends, not sure whether they are going to end up with a working, cost-effective system - or looking for a new career.
To help out, we've enhanced our acclaimed Course 130 "Understanding Voice over IP" with a chapter based on real-life project engineering experience that lays out a solid framework for managing VoIP deployment, packed with templates, practical tips and strategies that can be put to immediate practical use.
Engineers are the people who figure out how to build things - ranging from sub-micron integrated circuits to the Golden Gate bridge and everything between. On large construction projects, engineers not only design the structure, but also design the process by which the structure will be built, and how the trades will be managed.
We had a systems engineer - a licensed Professional Engineer with extensive experience in the field - sit down and write a template how to deploy a VoIP system. Being an engineer, naturally he wanted to call it How To Do It The Right Way, but Eight Steps to Success in Managing a VoIP Project is what the marketing folks prefer to call it.
Though of course this is a template which has to be modified for your particular project, the methodology, checklists, tips and strategies in this plan represent consulting that costs $250 per hour... and money well spent at the price. We've added it to Course 130 at no extra charge.
As a sneak preview, here is the outline of the template:


A. The Need for a Process
B. Dealing with Vendors
C. Step 1: Internal Requirements Specification
D. Step 2: Identify Potential Vendors
E. Who Is Providing What?
F. Step 3: Qualify Vendors
G. Step 4: Evaluate Qualified Vendors
H. Set Up a Captive Test Environment
I. Trial Their System
J. Review the Trial
K. Step 5: Vendor Selection
L. Step 6: Close the Deal
M. Core Contract Clauses
N. Step 7: Roll Out the System
O. Step 8: Maintenance
P. The Big Picture
Join us at one of the scheduled public seminars for Course 130, or have us come to your site to obtain this valuable knowledge. If you're thinking of - or have already started - a VoIP deployment, we'll bet dollars to donuts that the tuition fee will be repaid many times over in savings to you in terms of cost, time, performance and ulcers - not to mention résumé preparation services. And to top it all off, our training is value priced - in some cases 1/3 the price of competitors!
 
For more information: Course 130, Understanding Voice over IP
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