Bust the Buzzwords, Demystify the Jargon, and
Fill the Knowledge Gaps

Getting a handle on telecommunications can be a challenge.  Jargon and buzzwords are perhaps the biggest obstacles... everyone speaking in techno-gibberish flying over your head.

Online telecom courses       CTNS Certified Telecommunications Network Specialist       instructor-led course 101       video courses on DVD or USB       telecom 101 textbook       CEHv10 Certified Ethical Hacker

We can help!

At Teracom, we specialize in explaining to non-engineers telecom jargon, buzzwords and technologies - and most importantly, the underlying ideas... and how it all fits together.

Choose the type of training that best meets your needs:

online courses

Online Courses

Teracom's high-quality online courses are delivered in Google Chrome or Puffin browsers on any Windows or mac desktop or laptop, iPad, android tablet or phone with an internet connection... to any number of people, anywhere, anytime.

Ideal self-paced “telecom for non-engineers” training, courses are divided into lessons. Stay on a lesson for as long as you like, move to the next lesson and write the course exam only when ready.  Unlimited repeats.
30-day no-questions-asked 100% money-back guarantee.

TCO certifications

TCO Certifications

Upgrade your knowledge – and your résumé – with high-quality training courses by Teracom Training Institute coupled with TCO Certification from the Telecommunications Certification Organization.

TCO Certifications are available bundled with Online Courses, bundled with Instructor-Led Seminars and bundled with Video Courses.  Certifications can also be purchased independently.

instructor-led course 101

Instructor-Led Training Seminars

Live, in-person training, where you can ask questions and interact with other students is the best kind of training you can get.  An expert instructor in a classroom environment ensures that you will stay focused and learn without distractions.

Thousands of people have attended our core training Course 101, tuned and refined over more than 20 years – and constantly updated – and rated it "Excellent".

instructor-led course 101

CEHv10 BOOT CAMP

Teracom is among the first worldwide to offer the new CEH version 10 Certified Ethical Hacker CEHv10 in a week-long BOOT CAMP, where you take the course in a classroom environment, write the exam in-class and finish the week with your certification in hand.

In-person instructor, real classmates, printed course materials, exam pass insurance, and CEHv10! for $2995. GSA Contract Holder.

Telecom BOOT CAMP

Telecom BOOT CAMP

Live, in-person training, where you can ask questions and interact with other students is the best kind of training you can get.  An expert instructor in a classroom environment ensures that you will stay focused and learn without distractions.

Thousands of people have attended our core training Course 101, tuned and refined over more than 20 years – and constantly updated – and rated it "Excellent".

video courses on DVD or USB

Video Courses

Teracom's video training courses are high-quality multimedia productions featuring the instructor, extensive animated graphics and bullets. Like private lessons from the Director of the Institute!

Our top instructor Eric Coll talks to you directly via the camera, using his vast experience and acclaimed ability to explain key concepts, mainstream technologies and how it all fits together – in plain English.

Available on DVD or USB.

Every Video Course comes with a printed course book containing copies of all graphics and detailed notes, sure to be a valuable reference for years to come.

telecom 101 textbook

Textbooks and Study Guides

Packed with information, authoritative, up to date, covering all major topics – and written in plain English – Teracom textbooks are study guides and invaluable day-to-day reference handbooks.

Telecom 101 is the Certification Study Guide for the TCO Certified Telecommunications Analyst (CTA) telecommunications certification, covering all material required for the CTA Certification Exam.

Telecom, Datacom and Networking for Non-Engineers is the CTNS Study Guide, corresponding exactly to the CTNS courses.  Available in print or eBook.

Click any icon to find out more.  Upgrade your knowledge – and your CV – today!

Taking a Teracom training course, you'll build structured understanding that lasts a lifetime.  You will be more confident, more accurate and more productive.

Get an unbiased big-picture view and the knowledge you need to ask the right questions, make meaningful comparisons and informed decisions.

Plus, get Certification from the Telecommunications Certification Organization to prove it! Differentiate yourself from the crowd with a TCO Certification and Letter of Reference when applying for a job or angling for a promotion!

Technical Level and Intended Audience

Our training has been taught to wide acclaim across North America since 1992 and is designed for the non‑engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless, networking, Voice over IP (VoIP) phone systems, SIP and security.

Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.

Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

Quality you can trust

Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:

we provide training to at&t       we provide training to verizon       we provide training to Bell Canada       microsoft       we provide training to intel       we provide training to cisco       GSA contract holder - pre-approved pricing and quality - supplier to the US Government       cox cable      

and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies.

Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of quality and value.