Telecommunications and Networking Books,
CTA, CTNS and CWA Certification Study Guides

book T101 Telecom 101

Telecom 101

High-Quality Reference Book and Study Guide
Covering All Major Telecommunications Topics... in Plain English.

Packed with information, authoritative, up to date, covering all major topics - and written in plain English - Telecom 101 is also an invaluable textbook and day-to-day reference on telecom.

Totally up to date for the 2020s, the new Fifth Edition of Telecom 101 is the materials from Teracom’s famous Course 101 Broadband, Telecom, Datacom and Networking for Non-Engineers (majorly updated for 2020), augmented with additional topics.

In a user-friendly 7 x 9" softcover - printed in color - or eBook format, Telecom 101 brings you in one volume consistency, completeness and unbeatable value.  Up to date for the 2020s!

Telecom 101 also serves as a study guide for the Telecommunications Certification Organization TCO Certified Telecommunications Analyst (CTA) telecommunications certification, covering all material required for the CTA Certification Exam except the security module.

7" x 9" softcover book • 550 pages • 5th edition • published 2020                
ISBN 9781894887588 (print)   ISBN 9781894887595 (eBook)

★★★★★ Best Book on the Market for Telecom, 6 stars

By Amazon Customer on August 6, 2017                
Format: Paperback | Verified Purchase
This is by far and away the best book for someone in the telecom field who works with these products on a daily basis. There is no other book that I have found that addresses these concepts in a clear and relevant manner. I work for AT&T and trust me, this book is on point.

It is also meaningful for someone interested in learning about telecom. The author starts the book by providing an overview of telecom and how it relates to modern technologies in use today.

Not only is the information extremely relevant and well written, the author is humorous and uses great real world examples to validate his points. A must read!!

★★★★★ Exceptional Book

By Boruch T. on July 26, 2016
Format: Kindle Edition | Verified Purchase
It's an EXCEPTIONAL book. it explains EVERYTHING in Telecom in such plain easy to understand English. From Binary codes to how carriers perform COS and QOS by MPLS everything was explained thoroughly and easy language. Its a must for anybody that plans on dealing with telecom.

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book T4210 CTNS Study Guide

Telecom, Datacom and Networking for Non‑Engineers

CTNS Certification Study Guide
Self-Study and Reference Book

Telecom, Datacom and Networking for Non‑Engineers is the Study Guide for the TCO Certified Telecommunications Network Specialist (CTNS) telecommunications certification, and the companion reference textbook for Teracom online CTNS training courses

This book is ideal for self-study and reference, delivering the core knowledge needed in telecommunications today: fundamental concepts and jargon, the PSTN, wireless telecommunications, the OSI model and Layers, Ethernet, IP packets, IP addresses, networks and routers, MPLS, carrier networks and carrier services.

7" x 9" softcover book • 362 pages • published September 2013
ISBN 9781894887052 (print)   ISBN 9781894887069 (eBook)

★★★★★ Parallels the Teracom CTNS Course. Highly recommended!

By Amazon Customer Chris on March 19, 2017                
Format: Paperback | Verified Purchase
This book parallels the CTNS (Certified Telecommunications Network Specialist) certification offered by If you need to know the basics of telecom and IT networking, I highly recommend it!

★★★★★ This is a "must-have" book in every technical library!

By W. Guest. on June 29, 2015
Format: Perfect Paperback  
This is an excellent overview of Telecom, Datacom, and Networking.

Eric Coll is an articulate, thoughtful technical writer with an obvious mastery of this challenging field, and he brings all his skill to bear in this book.

For such a broad technical coverage, the book avoids skipping over critical points, and provides an in-depth look as appropriate to allow you to put everything into proper perspective, and to relate how each technology works with the others.

There are a number of excellent analogies, some neat history, and overall, a simply excellent structure. Easy to read, memorable, and chock-full of information.

I hesitate to call books brilliant, but this is about as close to that as it comes.
Very, very highly recommended!

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CWA Study Guide

TCO Certified Wireless Analyst (CWA)
Companion Reference Book & Certification Study Guide

Get the core technical knowledge needed by anyone serious in the wireless business today - plus TCO Certification to prove it:

Course 2231: Wireless Fundamentals
• Radio fundamentals. Radio spectrum.
• Digital radio: modems and modulation

Course 2232: Mobile Communications
• Cellular principles. Mobility and handoffs.
• Digital voice. Mobile Internet Access.
• The generations: 1G, 2G, 3G, 4G
• The technologies: FDMA, TDMA, CDMA and OFDM
• The systems: GSM, 1X, UMTS, HSPA and LTE

Course 2233: Fixed Wireless
• Wireless LANs, 802.11 standards, Wi-Fi, security
• Bluetooth, WiMAX, point-to-point and satellites

Specifically designed for non‑engineers, this certification will get you up to speed on the fundamentals of radio, the jargon and buzzwords, technologies in use, and ideas behind them on all major wireless systems in use today from 4G LTE to 700 MHz spectrum, including 802.11 Wi-Fi.

This companion reference textbook and certification study guide corresponds directly to the CWA online courses and exams, with the main graphic plus detailed text notes for each lesson.

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Quality you can trust

Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:

we provide training to at&t             we provide training to verizon             we provide training to Bell Canada             microsoft             we provide training to intel             we provide training to cisco             GSA contract holder - pre-approved pricing and quality - supplier to the US Government             cox cable            

and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies. Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of approved quality and value.