ISBN 1894887506 Length 119 minutes. 48-page student manual.
Tutorial explaining Quality of Service (QoS), Service Level Agreement (SLA), Class of Service (CoS), traffic profile,
prioritization of traffic, different
transmission characteristics for different kinds of traffic, differentiated services (Diff-Serv),
metering, marking and labeling, and how traffic is "throttled": traffic shaping and traffic policing!