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ONLINE TELECOMMUNICATIONS TRAINING COURSES & CERTIFICATIONS

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Online Courses & Certifications - Previews, Free Lessons and Interactive Tutorials
 
Course introductions & free lessons
Certified Telecommunications Network Specialist (CTNS) free lessons & previews
Certified IP Telecom Network Specialist (CIPTS) free lessons & previews
Voice over IP and SIP courses - free lessons & previews
Certified Wireless Analyst (CWA) free lessons & previews

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Certification Package descriptions
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CTNS and CIPTS Certification Courses
 
Course 2201 The PSTN
The PSTN • Analog • Voiceband • Loops and Trunks • Remotes • Circuit-Switching • POTS • DTMF • LECs and IXCs • SS7
Course Introduction POTS and the PSTN on youtube  
This course is all about Plain Ordinary Telephone Service and the Public Switched Telephone Network.
You’ll gain a solid understanding of the fundamentals of the telephone system: customer premise and Central Office, loops, trunks, remotes, circuit switching and how a telephone call is connected end-to-end. 
We’ll cover LECs and IXCs, sound, analog and the voiceband, twisted pair, DTMF and SS7.
Understanding the fundamentals of this technology and network architecture is a starting point for understanding everything else related to telecommunications. 
Invest in your knowledge and skills! Invest in yourself!
 
Free lesson 1 - Course Introduction - POTS and The PSTN
     
Free Sample - Lesson 4: The Voiceband The voiceband on youtube
   
Free Lesson: The Voiceband    
 
Certified Telecommunications Network Specialist - telecom certification package
runs on windows and mac laptops and desktops
desktop and laptop:
use any browser
runs on iPad and android tablets, iPhone and android phones in Puffin browser
tablets and phones:
use Puffin browser
 
Course 2206 Wireless Telecommunications
Mobility • Cellular Networks • GSM and TDMA • UMTS and 1X CDMA • LTE • WiFi • Satellite
Course Introduction POTS and The PSTN on youtube
Free lesson 1 - Course Introduction - Wireless Telecommunications
 
Free Sample - Lesson 7: 3G Cellular: CDMA POTS and The PSTN on youtube
Free Lesson: 3G Cellular - CDMA
 
Wireless Telecommunications is a comprehensive course on wireless, mobile telecommunications plus wireless LANs
and satellites.
You’ll gain a solid understanding of the key principles of wireless and mobile networks:
• coverage, capacity and mobility
• why cellular radio systems are used
• mobile network components and operation
• registration and handoffs
• digital radio
• "data" over cellular: Internet access
• cellular technologies: FDMA, TDMA, CDMA, OFDM
• generations: 1G, 2G, 3G, 4G
• systems: GSM, UMTS, 1X, HSPA, LTE
• WiFi, 802.11 wireless LANs
• satellite communications
 
Invest in yourself!  Get a certification in telecom.
 
 
Certified Telecommunications Network Specialist - telecom certification package
runs on windows and mac laptops and desktops
desktop and laptop:
use any browser
runs on iPad and android tablets, iPhone and android phones in Puffin browser
tablets and phones:
use Puffin browser
 
Course 2212 The OSI Layers and Protocol Stacks
Protocols & Standards • OSI Model • Layers • Protocol Stacks • FedEx Analogy
Course Introduction POTS and The PSTN on youtube
Free lesson 1 - Course Introduction - The OSI Layers and Protocol Stacks
 
Free Sample - Lesson 3: Protocols and Standards POTS and The PSTN on youtube
Free Lesson: Protocols and Standards
 
This course begins the "IP courses" in the Certified Telecommunications Network Specialist (CTNS) certification package and is the first course in the Certified IP Telecom Network Specialist (CIPTS) package.
It establishes a framework for all of the discussions in subsequent lessons and courses: the OSI 7-Layer Reference Model, which identifies and divides the functions to be performed into groups called layers.
You’ll learn what a layer is, the purpose of each layer, see examples of protocols used to implement each layer, and learn how a protocol stack really works with the famous "FedEx Analogy" presented as an embedded video by our top instructor, Eric Coll.
 
Build structured, broad knowledge of networks - understanding that lasts a lifetime. Stand out from the crowd!
 
 
Certified Telecommunications Network Specialist - telecom certification package
Certified IP Telecom Network Specialist - telecom certification package
runs on windows and mac laptops and desktops
desktop and laptop:
use any browser
runs on iPad and android tablets, iPhone and android phones in Puffin browser
tablets and phones:
use Puffin browser
 
Course 2211 Ethernet, LANs and VLANs
MAC Addresses • 802.3 and Ethernet • Broadcast Domains • LAN Cables • Switches • VLANs
Course Introduction POTS and The PSTN on youtube
Free lesson 1 - Course Introduction - POTS and The PSTN
 
Free Lesson 5: LAN Cables and TIA-568 Categories POTS and The PSTN on youtube
Free Lesson: The Voiceband
 
Everything you need to know about LANs.
On completion of this course, you will be able to explain
• Ethernet and the original bus design
• what a broadcast domain is
• what MAC addresses are
• the access control mechanism
• the IEEE 802 series of standards, 802.2 and 802.3
• Gigabit Ethernet on copper and fiber
• codes like 100BASE-T
• LAN cables and the TIA-568 cable categories
• LAN switches, also called "Layer 2" switches
• how and why VLANs are used to separate devices
 
Master the jargon and buzzwords of LANs, VLANs, MAC addresses and Layer 2 switches.
 
 
Certified Telecommunications Network Specialist - telecom certification package
Certified IP Telecom Network Specialist - telecom certification package
runs on windows and mac laptops and desktops
desktop and laptop:
use any browser
runs on iPad and android tablets, iPhone and android phones in Puffin browser
tablets and phones:
use Puffin browser
 
Course 2213 IP Networks, Routers and Addresses
IP Packets • Networks • Routers • Static, Dynamic, Public, Private Addresses • DHCP • NAT • IPv6
Course Introduction POTS and The PSTN on youtube
Free lesson 1 - Course Introduction - POTS and The PSTN
 
Free Lesson 9: Network Address Translation POTS and The PSTN on youtube
Free Lesson: Network Address Translation
 
This course is all about IP packets, IP addresses and routers.

On completion of this course, you will be able to explain
• what a packet is
• what a router is
• overbooking and bandwidth on demand
• why and how it can be implemented
• what a network is, what a private network is
• how routers implement a network by connecting links
• how routers move packets between broadcast domains
• basic network design and security: packet filtering
• the basic structure and contents of a routing table
• the Customer Edge
• IPv4 address blocks: Class A, Class B and Class C
• dotted-decimal notation
• static addresses and dynamic addresses
• DHCP and how and why it is used to assign both
• public addresses and private addresses
• how, why and where each is used
• NAT: Network Address Translation
• IPv6
• how IPv6 addresses are allocated to ISPs
• how each residence gets 18 billion billion IPv6 addresses

 
Understand the whole IP story, including routers, packets, addresses, DHCP, NAT and IPv6. What’s not to like?
 
 
Certified Telecommunications Network Specialist - telecom certification package
Certified IP Telecom Network Specialist - telecom certification package
runs on windows and mac laptops and desktops
desktop and laptop:
use any browser
runs on iPad and android tablets, iPhone and android phones in Puffin browser
tablets and phones:
use Puffin browser
 
Course 2214 MPLS and Carrier Networks
Carrier Packet Networks • Technologies • MPLS • SLAs • CoS • Integration & Aggregation
Course Introduction POTS and The PSTN on youtube
Free lesson 1 - Course Introduction - POTS and The PSTN
 
Free Lesson 11: TCP/IP over MPLS POTS and The PSTN on youtube
Free Lesson: TCP/IP over MPLS
 
MPLS and Carrier Networks is a comprehensive, up-to-date course on the networks companies like AT&T build and operate, how they are implemented, the services they offer, and how customers connect to the network.
This course can be taken by those who need just an introduction to carrier networks and MPLS, as well as by those who need to build a solid base on which to build project- or environment-specific knowledge. 
Without bogging down on details, we’ll cut through buzzwords and marketing to demystify
• Carrier packet networks and services
• Customer Edge (CE) and Provider Edge (PE)
• Service Level Agreements
• Traffic profiles
• Virtual circuits
• QoS, Class of Service and Differentiated Services
• Integration, convergence and aggregation
• MPLS and other network technologies
• How this relates to TCP/IP
• How MPLS is used for business customer VPNs
• How MPLS is used for integrated access:
• How all services are carried together on one circuit
• How MPLS is used to prioritize and manage IP packets
• "MPLS services" vs. the Internet
With the Unlimited Plan, you can repeat the course as many times as you like, now and in the future.
 
 
Certified Telecommunications Network Specialist - telecom certification package
Certified IP Telecom Network Specialist - telecom certification package
runs on windows and mac laptops and desktops
desktop and laptop:
use any browser
runs on iPad and android tablets, iPhone and android phones in Puffin browser
tablets and phones:
use Puffin browser
 
Voice over IP and SIP Courses
Course 2221 Fundamentals of Voice over IP
Jargon & Buzzwords  • VoIP Phone System Components and Operation  •  Voice Packetization  •  LANs and WANs  • 
VoIP Phones: MAC Address, DHCP, IP, UDP, RTP, QoS  •  SIP, Softswitches & SIP Trunking • Cloud • The Future
Course Introduction fundamentals of voice over IP on youtube  
Fundamentals of Voice over IP is a complete introduction to everything Voice over IP.
You'll learn the fundamental ideas and principles of a VoIP telephone system, VoIP, SIP & all the other jargon - what it actually means and how it all works together.
At each step, we'll also cover supporting and related technologies like Ethernet MAC frames and codecs and video over IP.
This course can be taken by anyone who needs to get up to speed on all things VoIP.
You will gain career-enhancing knowledge of the components and operation of Voice over IP systems, and learn what all of the jargon and buzzwords mean.
Gain solid knowledge you can leverage... and a course certificate to prove it.
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Free lesson 1 - Course 2221 Fundamentals of Voice over IP
     
Free Sample - Lesson 3: Voice in IP Packets voice in IP packets on youtube
   
Free Lesson: Voice in IP Packets   Lesson 3. Voice in IP Packets
- Digitizing voice
- Encapsulation in IP packets
- Carried in MAC frames
- Tracing a phone call end-to-end
- Voice quality & jitter buffers
   
CWA Certification Course Free Sample Lessons
 
Course 2231 Wireless Fundamentals
certified wireless analyst (CWA)
Radio fundamentals  •  Spectrum  •  Digital radio  •  Modems and Modulation  •  Propagation, Penetration and Fading
Free Lesson 1: Radio
Free Lesson 1: Radio
Wireless Fundamentals is the first course in the CWA Certification Package. We begin with the basics: what radio is, how it’s organized and how and it’s used to communicate information.
In this first lesson of the course, we understand what radio actually is, and why we use it for communications. We’ll understand how radio frequencies are in the Gigahertz range, used within frequency bands measured in the Megahertz wide, and introduce the concepts behind analog radio and digital radio.
On completion of the full course, you will be able to explain what is meant by "radio", why we use it, the frequencies and bands that are used and which services each is used for, how we represent 1s and 0s on these bands, and propagation, penetration and fading.
 
 
 
Course 2232 Mobile Communications
certified wireless analyst (CWA)
Cellular Principles • Mobility • Handoffs • Digital Voice • Mobile Internet • The Generations: 1G, 2G, 3G, 4G 
The Technologies: FDMA, TDMA, CDMA, OFDM • The Systems: GSM, 1X, UMTS, HSPA, LTE
Free Lesson 1: Mobile Network Components and Operation
Free Lesson 1: Mobile Network Components and Operation
Mobile Communications is the second course in the CWA Certification Package. With a good foundation in place, we’ll cover mobile communications from A to Z. This is where the money is!
In this first lesson of the course, we begin with mobile network concepts and mobility terminology, including base stations and transceivers, airlink and handsets, mobile switches and backhaul, handoffs and cellular radio concepts.
On completion of the full course, you will be able to draw a model of a cellular wireless telecommunications network, identify all of its components and technologies from handset to mobile switch, and explain the characteristics and operation of FDMA, TDMA, CDMA and OFDMA, and how each was deployed for AMPS, GSM, UMTS and LTE. You will also be able to explain the difference between what cellphone carriers call "voice" and "data" and mobile internet access.
 
 
 
Course 2233 Fixed Wireless
certified wireless analyst (CWA)
Wireless LANs • 802.11 Standards • WiFi • Security • Bluetooth • WiMAX • Point-to-Point Microwave • Satellites
Free Lesson 2: Bluetooth
Free Lesson 2: Bluetooth
Fixed Wireless is the third and final course in the CWA Certification Package. We’ll round out your knowledge with wireless that does not support mobility, including the most important, WiFi, and other current technologies.
In this second lesson of the course, we understand what Bluetooth is, how it operates in the 2.4 GHz unlicensed band and uses frequency-hopping (illustrated with the young man on the pogo stick) to implement spread-spectrum, allowing multiple separate communication sessions at the same time in the same place.
On completion of the full course, you will be able to explain how TV remote controls communicate, how Bluetooth uses frequency hopping to define channels, how WiFi and wireless LANs work, the relative merits of different flavors of 802.11, how WiFi security is implemented and the best choice, what WiMAX is and where it is headed, what point-to-point microwave is and its applications, and the differences in operation and application for LEO and GEO satellite communications.
 

Learn the fundamentals, jargon, technologies and practices in the telecom business today... and get a certificate to prove it.
These courses are used by many telecom companies for internal training!  Benefit from decades of experience, insight and understanding,
in courses right up to date, distilled into clear lessons, logically organized to deliver structured knowledge that lasts a lifetime.
Interactive lessons rich with photographs and illustrations make this self-paced learning enjoyable.   Get started now!

 
Join our satisfied customers including:
at&t verizon bell canada microsoft intel cisco gsa cox cable
the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force, Coast Guard, CIA, IRS, CRA, CRTC, RCMP,
banks, power companies, police forces, manufacturers, government, local and regional telcos, cablecos and many, many more. 
Available Certification Packages
Certified Telecommunications Network Specialist (CTNS) Certification Package
Delivers the solid base of knowledge required for telecom today. Six courses, with unlimited repeats of the courses and exams, your CTNS Certificate and Certification and all the benefits of TCO Certification including Letter of Reference. 30-day, 100% money-back guarantee.
Certified Telecommunications Network Specialist - telecom certification package
Courses included:
2101 POTS and The PSTN
2106 Wireless Telecommunications
2112 The OSI Layers and Protocol Stacks
2111 Ethernet, LANs and VLANs
2113 IP Networks, Routers and Addresses
2114 MPLS and Carrier Networks
 
register today for a Certification Package
 
runs on windows and mac laptops and desktops   runs on iPad and android tablets in Puffin browser
desktops and laptops:
use any browser
  tablets & phones:
use Puffin browser
 
Certified IP Telecom Network Specialist (CIPTS) Certification Package
If you’re just interested in IP networks, this is the package for you. Four courses, with unlimited repeats of the courses and exams, your CIPTS Certificate and Certification and all the benefits of TCO Certification including Letter of Reference. 30-day, 100% money-back guarantee.
Certified IP Telecom Network Specialist - telecom certification package
Courses included:
2112 The OSI Layers and Protocol Stacks
2111 Ethernet, LANs and VLANs
2113 IP Networks, Routers and Addresses
2114 MPLS and Carrier Networks
 
register today for a Certification Package
 
runs on windows and mac laptops and desktops   runs on iPad and android tablets in Puffin browser
desktops and laptops:
use any browser
  tablets & phones:
use Puffin browser
 
Certified Wireless Analyst (CWA) Certification Package
Covering the full range of wireless technologies, delivering the base of knowledge needed for a wireless analyst. Three courses, with unlimited repeats of the courses and/or exams, your CWA Certificate and Certification and all the benefits of TCO Certification including Letter of Reference.
30-day, 100% money-back guarantee.
Certified Wireless Analyst certification package
Courses included:
2231 Wireless Fundamentals
2232 Mobile Communications
2233 Fixed Wireless
 
register today for a Certification Package
 
runs on windows and mac laptops and desktops   runs on iPad and android tablets in Puffin browser
desktops and laptops:
use any browser
  tablets & phones:
use any browser
Technical level and intended audience
Our training has been taught to wide acclaim across North America since 1992 and is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless and networking.
Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.
Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.
The no-hassle training solution
Teracom's high-quality online courses are delivered in Google Chrome, Internet Explorer, Safari and Puffin browsers on any Windows or mac desktop or laptop, iPad, android tablet or phone with an internet connection... to any number of people, anywhere, anytime. system requirementssystem requirements
Ideal for self-paced training, courses are divided into lessons. Stay on a lesson for as long as you like, and move to the next lesson then write the course exam only when ready. With the Unlimited Plan, you can repeat exams as needed, and retake courses anytime in the future.
register now
 
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