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myTeracom Help and FAQs

myTeracom - Help and FAQs
 
myTeracom is a fast and easy way to gain access to many great features and online resources at Teracom Training Institute:
    Instant access to free online tutorials, video clips, quizzes and more
    Register for seminars, order DVD-video courses, books or eBooks online
    Track your registrations and orders online
    Update your address, email, phone number and communication preferences
    Take online courses
    Take online certification exams
and much more.
It's fast and easy
Just fill out one simple form with basic information and your myTeracom user account is automatically created.
Whenever you want to register for a seminar, order products, track your order, check your registration status or just browse our free tutorials, simply sign in.
You're in control
You can update your information online - including your mailing address and phone number, and whether you would like to receive our monthly newsletter.
Save time
Your myTeracom user account remembers your information, so you never have to enter it again when registering for a seminar or ordering products.
Save money
You'll have access to members-only specials and coupons.
You'll be able to see your previous registrations or orders, which may make you eligible for upgrade specials, multi-purchase discounts or price-cap benefits.
Getting started
The first time you click on myTeracom, or try to access members-only areas of the website, you'll see the login page.
Just click "set me up" to create your account. You'll enter basic information like your name and country, and your email address which is your user ID.
Frequently-Asked Questions (FAQs)
If you've done business with us before, chances are good you already have a myTeracom account waiting for you.
After entering your basic information, the system will check to see if you already are set up. If so, just click the link to get your temporary password to log on.
Why is my email address my user ID?
Mainly because it is something you are not likely to forget. As a secondary consideration, most of our critical communication with customers - seminar registrations, order confirmations and the like - are by email, so it is important that we have your correct address.
What if I change my email address?
No problem. Just sign in to myTeracom and you can make the change under "My Account Settings" on your member profile page.
Is my information safe with you?
Absolutely. Our privacy policy is clear: we will NEVER give your information to anyone without your explicit consent. We hate spam! We will NEVER give your email address to anyone without your explicit consent. Never, ever.
More questions?

If you have any problems, please contact us, and we'll be happy to help.

 

 
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