Voice over IP, SIP, Security, 5G and IoT is a two‑day vendor‑independent training course for non‑engineers, covering new-generation IP telecom and What's Next.
You'll learn VoIP fundamentals, jargon, buzzwords and technologies and services including cloud-based softswitch and SIP trunking
The course includes a comprehensive survey of cybersecurity threats and measures, and finished with what's next: 5G wireless and the Internet of Things.
Teracom's courses have been taught to wide acclaim across North America since 1992 and are designed for the professional needing to fill in the gaps, build a solid base of knowledge… and understand how it all fits together.
This course is the last two days of BOOT CAMP.
BOOT CAMP is a full week of training for non‑engineers, covering the whole telecom and networking picture from fundamentals to future trends.
The week begins with three days of core training: The PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet. On Thursday and Friday is this course: Voice over IP, SIP and SIP Trunking, VoIP systems, Security, and finishing with upcoming technologies, including 5G wireless and the Internet of Everything: how everything from toasters to self-driving trucks to human brain implants will be online.
Save $395: BOOT CAMP is only $1995 for the full week, a $395 savings. You may register for just the first three days (Course 101) or just the last two days (Course 130) as best meets your needs. But with the BOOT CAMP price savings of $395 compared to individual courses and wall-to-wall training, BOOT CAMP is a great opportunity.
We will start with VoIP jargon and buzzwords, basics of communicating voice in IP packets, what the components of VoIP systems are and what each does: soft switches, media servers, gateways and terminals, plus the main standards and protocols used in VoIP systems. The last lesson is "where this is headed", what will people have as basic "telephone" service 50 years from now.
"Voice over IP" can happen in many different ways. One by one, we'll review the many flavors of VoIP, comparing and contrasting the various implementations and architecture choices. Starting with different flavors of Internet telephony, we will then understand VoIP at the telephone company, how it merges with the existing base, and the new services like SIP Trunking. We will compare and contrast choices for a VoIP system: getting it from the phone company; buying a Call Manager / softswitch; renting a Hosted PBX; and Softswitch as a Service / Cloud solutions. You'll gain the knowledge to confidently differentiate VoIP architectures and discuss pros and cons of options.
SIP is the open, standard protocol for setting up Voice over IP telephone calls. All VoIP systems that purport to be "compatible" must adhere to the Session Initiation Protocol. It defines the procedure and messages to set up a phone call – or any other kind of communication. In this chapter, you'll understand what SIP is, how it works, demystify jargon like proxy server, registration and location server, understand how SIP fits in with softswitches and call managers, and trace the establishment of an IP phone call step by step. At the end of this, you'll understand call flow in IP telephone systems – maybe worth attending the course all by itself!
In this chapter, you'll understand what exactly packetized voice is, how it happens and the standards and protocols used. You'll learn about codecs and compression, and the factors affecting sound quality. We'll listen to sound clips of impairments, and provide you with a practical checklist of tips and recommendations for ensuring success.
We round out the Voice over IP technology overview with connecting a VoIP system to the world, via a carrier like AT&T. We'll begin MPLS, used by carriers for traffic management, as a Quality of Service (QoS) mechanism to meet Class of Service (CoS) performance guarantees in Service Level Agreements (SLAs). We'll sort out VPN backbones vs. Internet VPNs. You'll learn about native VoIP services from carriers, and the significant savings in costs compared to connecting at the DS0 level. We'll finish with legacy system integration. The final three lessons are bonus detailed reference material for those who need it.
This chapter wraps up the Voice over IP part of the course, listing a number of practical issues that must be considered when planning a VoIP system. Not only might these lessons help avoid hidden issues becoming career-limiting surprises, they also serve as a good excuse to review the material covered so far.
The more things that are connected, the more ways there are for criminals to make money. In this extensive chapter, you'll get a comprehensive overview of security, and an understanding of the tools and techniques used to implement security. We'll begin with an overview, then identify the valuable targets. Next, we'll explore the measures taken and best practices in the different areas of security – network security: filtering and firewalls; computer / operating system security: passwords, viruses, PCI compliance; information and communication security: public and private key encryption, digital signatures, digital certificates, IPsec; application security – examine an attack from the web to an SQL database step-by-step; and finally voice and video over IP security, including how yes, your microwave oven could be watching you.
We complete the course with discussion of upcoming technologies. First up is 5G wireless. We'll understand how 5G is different than 4G – promising gigabits per second for many people, and how it will be deployed and used, including traffic control systems and driverless transport trucks, bandwidth for everyone at stadiums, and free ultra-fast WiFi from Google and Facebook in cities.
Second up is the IoT. Non-technical people who write articles have been using the term "Internet of Things"… but this is missing the bigger picture. In the future, EVERYTHING will be connected, the Internet of Everything. We'll identify things that will be connected, then split into groups to identify the associated benefits and risks, and who is going to make money. Then we'll cover some practical issues: discussing how everything can get a computer, an operating system and an application inside it, plus a communication link… and power. We'll finish off with medical applications, home automation and the Software Defined Telecom Network.
A survey of "hardware" vendors, softswitch vendors and service providers, chosen to be representative of all of the vendors in their category is included as a bonus section. You'll learn about the different philosophies of major players, their key products, latest trends and developments.
A comprehensive template for managing a VoIP project is included as a bonus section in the course book. You'll learn how to do it the "right" way, from analyzing requirements to running trials, evaluating and selecting a vendor, rollout, acceptance testing and more. This project management guide is packed with practical tips and checklists that can be put to immediate use. If you are about to embark on a VoIP deployment, this might well be worth the price of the course all on its own.
Hundreds of people like you have benefited from Teracom's training. Many tell us their Teracom course was their best course ever; filled gaps in their knowledge and tied everything together… knowledge they've been needing for years. Here's a sampling of reviews and comments from people who have taken this course:
"Outstanding! The instructor had an outstanding knowledge and presentation."
- Larry Byrnes, NAVAIR, US Navy
"The instructor was very knowledgeable and made sure you understood the subject matter."
- G.M., Naval Undersea Warfare Center Newport
"Thank you again for the great training you provided. I made my superiors aware of how helpful and integral your training was in developing my understanding of the communications world, not to mention putting me a step ahead of the competition."
- Nyles Stockton-Davis, The United Companies
"I sat in on a round table at a conference yesterday where VoIP was discussed by Time Warner Cable and Vonage – and I understood most of their diagrams and explanations – something that would have been 'Greek' to me two weeks ago. Thank you."
- Bob Sabin, Tel Control, Inc.
"Thank you! Thank you! I just spent an entire day talking about Session Initiation Protocol. Thanks to the course, and your instruction, I was actually able to follow the presenter (who spoke so quickly that I'm sure she must have had an oxygen tank nearby!)"
- Janette Murray, Communications Analyst, Landstar System Holdings
Whether you work for an organization that is moving to VoIP, or a company that produces IP telecom or networking products or services – or just have to get up to speed on what all the rest of them are talking about when they say "softswitch", "call manager", "RTP", "G.711", "SIP", "Megaco" or "Transport Layer Security"…
"The instructor was very knowledgeable and explained things at a level that I could understand."
- K.J., Novozymes NA
"New technology - installing in new sites soon, and I needed to know everything that was taught. Lots of new/good information, and it was presented in an understandable format."
- Sharon H. Eastman, Kentucky Dept. of Labor
"The instructor was excellent and presented a good, entertaining approach to the subject."
- John P. Spinks, Lockheed Martin
"Gave me an overall understanding of the workings of VoIP. The instructor was very good – he was able to answer all questions and made the course interesting."
- Garry Waddell, Ricoh Corporation
"Made clear that which had previously been muddy."
- Nick Whittier, EPA
You'll gain a long-lasting, solid base of unbiased career-enhancing knowledge you can build on, an investment sure to be repaid many times over, increasing your confidence and productivity and eliminating jargon- and buzzword-related frustration.
Plus, you will receive a high-quality 300-page workbook – a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
And - Certification is included: CTNS Certification Package is included as a bonus with every registration.
Space in our seminars is limited, and may sell out, so please register as early as possible to reserve your place. You can register online or by phone:• Register online
• Register by phone at 1-877-412-2700
Once you register online or call us, we'll send your registration package by email, including a confirmation letter for you to sign and fax back to complete your registration. There is no obligation until you return the signed confirmation letter and you can cancel anytime up to two weeks before the course with no penalty.
We accept Visa, MasterCard and American Express, as well as checks, purchase orders, ACH and wire transfers, and most debit cards via PayPal.
In addition to scheduled public seminars, since 1992, we have provided high-quality on-site training at 3Com, Qualcomm, Intel, Cisco, Nortel, AT&T, Alcatel, Kyocera, T-Mobile, Ericsson/Hewlett-Packard, Verizon, MindSpring, APEX Telecom, Equifax, Transamerica Insurance, CNA Insurance, the US Air Force, Bell Canada, TELUS, Cap Gemini, ComSec Establishment, MicroCell, TDS Telecom, Western Wireless... to name a few.
Onsite training has special advantages:
• Your personnel will be up to a common speed with a solid knowledge base.
• We'll fill in the gaps and put in place productivity-enhancing structured understanding.
• The seminar will be a strong team-building exercise.
• Significant reductions in training costs are often achieved.
• Each student receives a detailed workbook / textbook that will be a valuable reference for years to come.
We have built a solid reputation for delivering high-quality team-training programs that are a resounding success. We would love to do the same for you! Hold a private onsite course with as few as 7 people!
Our training has been taught to wide acclaim across North America since 1992 and is designed for the non‑engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless, networking, Voice over IP (VoIP) phone systems, SIP and security.
Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.
Teracom's proven instructor-led training courses have been developed and refined over more than twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others. These courses are top-notch, top-quality and right up to date with the topics and knowledge you need.
Our GSA Contract for supplying this training to the United States Government is your assurance of approved quality and value.