$119
One cornerstone of a full, rounded base of knowledge of telecommunications is the structure and operation of the Public Switched Telephone Network, built over the past 135 years, still in operation in every country on earth - knowledge necessary for connecting the PSTN to, and steadily replacing the PSTN with IP telecom technologies.
In this course, you’ll build a solid understanding of the fundamentals of the telephone system: customer premise and Central Office, loops, trunks, remotes, circuit switching and how a telephone call is connected end-to-end. We’ll cover LECs and IXCs, sound, analog and the voiceband, twisted pair, DTMF and SS7. Updated for the 2020s.
Course Lessons
1. Introduction
2. History of Telecommunications (USA and Canada)
3. The Public Switched Telephone Network (PSTN)
4. Analog Circuits and Sound
5. The Voiceband
6. Plain Ordinary Telephone Service (POTS)
7. Signaling: Pulse Dialing and Dual Tone Multiple Frequency (DTMF)
8. Signaling System 7 (SS7)
Based on Teracom’s famous Course 101, tuned and refined over the course of 20 years of instructor-led training, we’ll cut through the jargon to demystify telephony and the telephone system, explaining the jargon and buzzwords, the underlying ideas, and how it all works together… in plain English.
Featuring many photos of actual equipment both inside a Central Office and in the outside plant, this multimedia course is an excellent way to get up to speed on traditional telephony.
This course is the first course in the CTNS Certification Package. Purchase this item to get the individual course.
Course page with full description
The Unlimited Plan gives you unlimited repeats, with no expiration and no monthly fees. One-time payment. Take as long as you like. Jump in and out of lessons, refresh your knowledge in the future.
A course completion certificate is awarded upon passing the course exam.
A reference book is available, in print and eBook.
Course Outline
1. Introduction
Course overview
2. History of Telecommunications (USA and Canada)
Local phone companies, long distance; Bell System, breakup, LECs and IXCs; Canada
3. The Public Switched Telephone Network (PSTN)
Loops and trunks, CO, customer premise, circuit-switching, outside plant, loop length, remotes
4. Analog Circuits and Sound
What analog means, microphones, speakers, copper wires and electricity, sound: trees falling in the forest
5. The Voiceband
Reproducing thoughts vs. reproducing sound, frequency range, filters, limitations
6. Plain Ordinary Telephone Service (POTS)
Twisted pair, dial tone, ringing, supervision, lightning protection
7. Signaling: Pulse Dialing and Dual Tone Multiple Frequency (DTMF)
Dial-up, make-or-break signaling, touch-tone, DTMF, in-band signaling
8. Signaling System 7 (SS7) Control system for the PSTN, call setup across competing carriers
Teracom is the leader in telecommunications training. In business since 1992, we supply this training to the US government under our GSA schedule contract, which means pre-approved quality and pricing. We're so confident of the quality of this training, it comes with a 30-day money-back guarantee.
