Go to Teracom home page List of all courses and scheduled public seminars detailed info on self-paced DVD and video courses telecom, datacom, networking, IP, MPLS, wireless, training, learning, certification, courses, online info on bringing any Teracom seminar to your location for a private team training session No bookshelf is complete without our Telecom 101 reference handbook Free online tutorials (graphic/text and VideoTutorials), plus knowledge evaluation quizzes, archived newsletter articles and more!
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We focus on telecommunications training and VoIP training.
This way, we can bring you the best.
Instructor Eric Coll
Bust the buzzwords, demystify jargon, gain confidence and career-enhancing knowledge
You'll gain a clear, cohesive understanding of telecom and IP technologies and services, the fundamentals they're built on, and how it all fits together.
Thousands have benefited
People like you in organizations ranging from Intel to AT&T, the CIA, NSA, IRS, FAA, US Army, Marines and Air Force, to Bank of America, Oneida Tableware and the SF Giants have benefited from our acclaimed telecommunications training, telecom course and VoIP training courses.
Certification included
Teracom is a gold training partner of the Telecommunications Certification Organization.
CTA Certification is now included at no extra charge with instructor-led Course 101, DVD-video courses or CTA Certification Path online training.
CTA certification is proof to an employer of a solid understanding of telecom, datacom and networking fundamentals, jargon, buzzwords and mainstream technologies and solutions. We'll back it up with a certificate and a letter of introduction.
 

Telecommunications training, TCP/IP and VoIP training courses, video, DVD, online telecom courses, certification, textbooks and seminars for non-engineers:

  Start with fundamentals
  Bust buzzwords and jargon
 

Understand technologies

  Practical mainstream solutions
Be more effective
We build structured understanding that lasts a lifetime - allowing you to make meaningful comparisons and informed technology and service decisions.
Top-quality course materials
Every seminar and DVD video comes with a high-quality workbook with extensive notes, certain be a valuable reference. preview
Learning your way
You can benefit from Teracom's acclaimed training in the way that best suits you:
Scheduled instructor-led seminars
Private on-site training courses
Self-paced DVD-video courses
Online learning
Certification only
Companion / reference books
Course 101
Telecom, Datacom and Networking
for Non-Engineering Professionals
Course 110
IP, VoIP and MPLS
for the Non-Engineering Professional
DVD-Video Courses
Like private lessons from the
Director of the Institute
Telecom 101 text book
Course 101: Telecom, Datacom and Networking for Non-Engineering Professionals     Course 110: IP, VoIP and MPLS for the Non-Engineering Professional.  Second in the core training series.     DVD video courses     textbooks
       
   
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"Excellent"
Extremely beneficial. Instructor and content were excellent. Extremely knowledgeable and excellent delivery.
Lynn Teague
British Telecom
"Very Beneficial"
Helped me fill in many gaps between information I had heard and didn't know. VoIP - I now get it!
Pattie Clifford, owner
TriStar Telecom Inc.
"I highly recommend the DVD series"
Excellent training series: The instructor intermixes a concise, easy to understand, unique presentation style with a twist of humor to keep it interesting. Eric uses easy to understand analogies to relate high-tech ideas in a way everyone can understand. This is an excellent, one stop, de-facto resource not only for training but also for the reference library.
Tim Eggenberger
Quality Engineer, Adtran
Huntsville AL
"Thank you!"
Thanks for such a great class.  Every morning when I get to work, I read the latest tech updates and I keep realizing how much more I understand what they are talking about after attending your class. Worth every penny!
S.H., La Crosse WI
"Awesome"
Learned IP addressing, routing - useful directly for my career. Awesome job explaining things in multiple ways so that the relationships made sense"
Will Zoldak, Sales
Sentenia Systems
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