Go to Teracom home page List of all courses and scheduled public seminars detailed info on self-paced DVD and video courses info on bringing any Teracom seminar to your location for a private team training session online and downloadable telecommunications training No bookshelf is complete without our Telecom 101 reference handbook Free online tutorials (graphic/text and VideoTutorials), plus knowledge evaluation quizzes, archived newsletter articles and more!
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TELECOMMUNICATIONS TRAINING, VOIP TRAINING COURSES, VIDEOS, DVDS, E-LEARNING AND BOOKS
     
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Scheduled Courses:
101 Telecom, Datacom and Networking for Non-Engineering Professionals
110 IP, VoIP and MPLS for the Non-Engineering Professional
130 VoIP training: Understanding
Voice over IP
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Public Seminars: Scheduled Instructor-Led Courses

Teracom's public seminars are geared for the professional needing a comprehensive overview and update, and those new to the business needing to get up to speed.

These comprehensive telecom, VoIP, IP telecom and IP Call Center training courses are the ideal way to put in place a solid base of knowledge.
Teracom's training is widely acclaimed as "best of breed"
We start at the beginning of the story, progress through it in a logical order and finish at the end. We'll explain the jargon and buzzwords, and even more importantly, show how it all fits together and provide you with a structured understanding you can build on in the future.
Thousands of people like you have benefited from this training.
Join us today at one of these courses!
Need help choosing a course? Try the course selection wizard
Course List
101 Telecom, Datacom and Networking for Non-Engineering Professionals
  Telecommunications training brochure schedule register
110 IP, VoIP and MPLS for the Non-Engineering Professional
  IP, VoIP and MPLS training brochure schedule register
130 Understanding Voice over IP
  VoIP training brochure schedule register
more courses are available for private onsite sessions
 
COURSE 101
Telecom, Datacom and Networking
for Non-Engineering Professionals
Course 101: Telecom, Datacom and Networking for Non-Engineering Professionals is the first course in our Core Training - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies.
Thousands of people from organizations ranging from Intel and Cisco
to the CIA to Oneida Tableware have benefited from this course.
The content, its order, timing and pacing have been tuned and refined over eighteen years - and we constantly update it.
Moreover, it's value priced: three comprehensive days for less than inferior 2-day courses elsewhere.
This training - and our superb instructors - consistently receive rave reviews on evaluations.  Many attendees tell us that this is knowledge they've been needing for years.
Take this course to build a solid, structured knowledge base.   more
 
COURSE 110
IP, VoIP and MPLS
for the Non-Engineering Professional
IP, VoIP and MPLS for the Non-Engineering Professional is our second core training course. It covers virtually all aspects of IP networks, Voice over IP, VPNs, MPLS, IP security, carrier interconnect, service levels, competition and more.
Designed for non-engineering professionals, this training course will give you the solid, vendor-independent foundation knowledge necessary to deal with IP telecom network projects and IP voice and data applications with confidence.
In three days, you'll get up to speed, demystify jargon and buzzwords, fill the gaps, understand the technologies, the underlying ideas and how it all fits together... knowledge you can't get reading trade magazines or talking to salespeople.
This investment will be repaid many times over, eliminating frustration at buzzword-filled meetings and increasing your accuracy and efficiency. IP, VoIP and MPLS is an essential knowledge set going forward in telecommunications.
Get this career-enhancing knowledge today!    more
 
COURSE 130
Understanding Voice over IP (VoIP)
Understanding Voice over IP is for non-engineering professionals needing to get up to speed on the applications, benefits, fundamentals and implementation of VoIP. compare to Course 110
Taking this voip training course, you will obtain the solid foundation necessary to intelligently discuss, compare, evaluate and understand VoIP technologies, products and implementations.
You'll also gain understanding of the power of voice-data convergence, readiness issues, vendor offerings and project management principles.
We'll cut through the jargon and buzzwords to give you a solid understanding of the fundamentals: how packetized voice works, what softswitches and gateways do, operation of protocols like SIP and RTP, mainstream VoIP implementations plus applications taking advantage of voice+data convergence.
With this solid base in place, you'll get the practical: how to evaluate readiness for VoIP and identify areas of concern, the right solution for your situation, who is selling what, current industry trends and detailed guidelines for managing a VoIP project.
We'll bust the buzzwords, explain the jargon and instill structured understanding of Voice over IP ... career- and productivity-enhancing knowledge that lasts a lifetime.
 
 
Every course comes with a comprehensive student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
Thousands of people have benefitted!   Register for this career-enhancing training today.
 
    Tuition Fees
     
US Seminars
Canadian Seminars
register
  Course 101
Telecom, Datacom and Networking for Non-Engineering Professionals
(3 days)
$1395
C$1495
register
  Course 110
IP, VoIP and MPLS for the Non-Engineering Professional

(3 days)
$1395
C$1495
register
  Course 130
Understanding Voice over IP
(2 days)
$995
C$1195
      comparison shop
       
   

Your Course Materials - An Invaluable Reference

    At the seminar, you'll receive a comprehensive workbook / textbook that's been called the best on-the-job reference tool around. Written in plain English, this easy-to-use workbook provides clear graphics plus detailed text with topics organized in logical groups to give you the practical experience, theoretical background, and unbiased information on industry technologies, products and trends you'll need. With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one book. Register today before you miss out on this opportunity.
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