telecommunications training, dvd video courses, online telecom course, IP networking and MPLS training, VoIP fundamentals, books, certification
 

TELECOMMUNICATIONS TRAINING SEMINARS, TELECOM, IP AND NETWORKING COURSES,
MPLS TRAINING, VOIP, FUNDAMENTALS

Go to Teracom home page scheduled public seminars, instructor-led telecom training, networking training, telecommunications training, VoIP training, MPLS training courses self-paced DVD video courses telecom, datacom, networking, IP, MPLS, wireless, training, learning, courses, online online certification and testing info on bringing any Teracom seminar to your location for a private team training session telecommunications training book, networking book Free online tutorials (graphic/text and VideoTutorials), plus knowledge evaluation quizzes, archived newsletter articles and more!
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 DVD VIDEO COURSES
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CTA Certification free with product V530 Full Library
CTA Certification free with product V530 Full Library
Telecom 101 eBook free with courses
CUSTOMER REVIEW
by Nathan Hunt
Dallas, GA
"This type of quality builds my faith in humanity"
Worth every nanocent. I have watched seven DVDs since I got them three days ago (bought 9)—which basically means that I am doing nothing else. Very impressed with the clarity and structure of the material. I will never take another class where the moron in the front holds everyone back. So, make more videos.
Would you recommend that other people buy these courses? Would you buy them again?
YES! YES!
Were the courses useful?

Very useful refresher. Very impressed that they are up to date. This type of quality builds my faith in humanity.

Which did you get?

All of them.

Was the content what you needed?

Everything that I wasn't sure about is clear now—about VOIP and telecom. As a LAN guy, I used to be real quiet during telecom discussions. Now I can contribute with confidence.

How was the production quality?

Excellent. No unnecessary bells and whistles to distract us.

Did you like the multimedia experience, with the instructor, graphics and bullets layered together?

Awesome!

How did you watch them? On a PC? On a television? In a group?

I watched them with my dogs on my PC, and on my 57 inch when I needed to relax.

Well done!! I would love to shake Eric’s hand.
Nathan Hunt
Dallas GA
Thank you, Nathan.
Consider it shaken.
- EC
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Teracom's DVD Video Training Courses
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Get up to speed and fill the gaps on telecom, datacom, networking, IP, MPLS, Voice over IP and wireless at your own pace.
Teracom's DVD video training courses are high-quality multimedia productions featuring the instructor, extensive animated graphics and point-by-point bullets.
Like private lessons from the Director of the Institute!
Our top instructor Eric Coll talks to you directly via the camera, using his vast experience and acclaimed ability to explain key concepts, mainstream technologies and how it all fits together - in plain English.
Our goal is to bust the buzzwords, explain the jargon and instill structured understanding - knowledge that lasts a lifetime.
Plus, every course comes with a comprehensive workbook with copies of all graphics and detailed reference notes, sure to be a valuable reference for years to come. 
Thousands of organizations have purchased our video sets!  
Order this invaluable addition to your training library today.
“Eric was one of the best teachers I have ever had. He was able to break down complex concepts into understandable components and effectively illustrate the concepts with real life analogies. Eric has an exceptionally good sense of humor which he used effectively to keep things lively.”
-- Scott S., Cornell University 
                
Core Training
Based on our most popular instructor-led Course 101, Telecom, Datacom and Networking for Non-Engineering Professionals, the set of five "core training" DVD video courses V1 - V5 puts a structured understanding of telecommunications and IP networking in place, establishing a solid base of fundamentals, explaining the buzzwords, jargon and mainstream technologies. and how it all fits together -- in plain English.
V1 Fundamentals of Telecom 1
The PSTN • Telephony • Telecom Equipment • The Telecom Industry
outline brochure preview
V2 Fundamentals of Telecom 2
Voice Digitization • DS0-DS3 • Digital Transmission and TDM • T1 • T3 • ISDN • SONET
Fiber and DWDM
outline brochure preview
V3 Fundamentals of Datacom and Networking
WANs and LANs • MAC Frames vs. IP Packets • The Network "Cloud"
outline brochure preview
V4 Understanding Networking 1
OSI Layers • Protocol Stacks • The FedEx Analogy
IP Addressing, DHCP, NAT • Bandwidth on Demand Services • Frame Relay • ATM • MPLS
outline brochure preview
V5 Understanding Networking 2
The Internet • ISPs • The Web • IP Security • Viruses • Firewalls • Encryption • IPsec • VPNs
outline brochure preview
Wireless Training
Based on our instructor-led Course 120, Understanding Wireless 1 covers mobile communications: cellular, PCS and 3G, plus the wireless Web.
V6 Understanding Wireless 1
Wireless Fundamentals • Cellular: CDMA, TDMA, GSM, GPRS
3G: UMTS, CDMA2000, 1X, 1XEV-DO • Wireless Web
outline brochure preview

V6 update
The current edition of DVD Course V6 Understanding Wireless 1 covers cellular to 3G and CDMA. Online Course L2106: Wireless Telecommunications covers up to 4G and LTE, and is included as a free bonus to supplement and update the DVD content.

The new edition of the DVD covering 4G and LTE is scheduled for release in second quarter 2013. As of January 1 2013, purchasers of this DVD will automatically be shipped the new edition of the DVD and its printed workbook at no charge when they are released.
VoIP Training
Based on our very popular instructor-led Course 130 Voice over IP, V8, V9 and V10 are a set of three DVD video courses that explain Voice over IP from top to bottom and front to back. These courses are designed for those who need to get up to speed, understand what VoIP is all about, separate hype from reality, understand the buzzwords and jargon, sort out the protocols, standards, architectures and understand mainstream solutions.
V8 Understanding Voice over IP 1
Components • Standards • Architectures
outline brochure preview
V9 Understanding Voice over IP 2
Voice Packetization • Voice Quality • Codecs, Jitter and Packet Loss
MPLS • Network QoS and Service Level Agreements
outline brochure preview
V10 Understanding Voice over IP 3
SIP and IP Call Flow • Carrier Interconnect • Megaco
outline brochure preview
                
Technical level and intended audience
Our seminars have been taught to wide acclaim across North America since 1992 and are designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, datacom, IP and networking.
Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the doubletalk to present a clear, cohesive picture.
Pricing and packages
We are offering some very special pricing packages:
Our core training package 1 (V1-V5) is US$879 for the set of five DVD courses,
plus
five detailed workbooks.
  details
Add wireless for core training package 2 (V1-V6):
$995 for six DVDs with detailed workbooks.  details
The VoIP courses (V8-V10) are $695 for the set of all three VoIP DVD courses,
plus three detailed workbooks
  details

Or get the full library - all our courses plus over $2000 worth of bonuses for $1690
package details    bonus items

Compare this to $500 for one course on VHS or low-bandwidth CDs elsewhere, and you'll agree that this is a very good deal. PLUS, our courses are up-to-date, authoritative, and packed with information. Add to this the high-quality student manual / textbook for each course, the exercises and certificate suitable for framing...
For more information, please refer to the printable brochure, online ordering or the
printed order form. The PDF price list contains details on pricing for lending libraries and educational institution in-class use. You may also want to check current specials.
The flexible training solution
These dual-purpose DVD courses can be displayed on a television or LCD projector for group training, or played in a desktop or laptop PC for individual self-paced training. Navigation menus on the DVD allow you to jump directly to topics, so you can watch one segment at a time - or watch start to finish like instructor-led training.
Are you wondering: "Should we get the DVDs or the online courses?"
That's an easy one to answer: get both!
Buy a DVD package, and we'll give you the online courses for free!
Free Bonus!
Certified Telecommunications Network Specialist (CTNS) Certification Package
online telecom and networking courses
You will get the Certified Telecommunications Network Specialist (CTNS) Certification Package - which is the full set of Teracom's Online Courses for up to five people at no extra charge! You get the Unlimited Plan, you can repeat the courses and their exams as many times as you like, a $629 value. details
Not only are the Online Courses an excellent way to familiarize yourself with the topics before the seminar, they allow you to take a second pass through key topics or a refresher after the seminar. Plus, Online Courses include many pictures of equipment and additional lessons.
If you choose to write the optional Online Course exams, you will also earn TCO CTNS certification, complete with certificate suitable for framing and letter of reference.
Telecommunications Certification Organization CTA Certification included
With the Full Library package, Certified Telecommunications Analyst (CTA) Certification is included at no additional charge for five people!  information on certification   writing the exam
The optional CTA Certification Exam is the "final exam" for the Full Library. If you want to write the exam online, you can earn the TCO Certified Telecommunications Analyst (CTA) certification, with Telecommunications Certification Organization certificate suitable for framing.
Telecom 101 eBook for five people included
Plus, you also get five Telecom 101 eBooks!
bonus items you get with the Full Library  
Course completion certificate
Course completion certificates are available for anyone purchasing individual DVDs or any package. Each course has an online knowledge evaluation test. Upon successfully completing the test, each student with a workbook may receive a certificate suitable for framing.
click here to order online After clicking "order online", you will be asked to sign in with your myTeracom username and password to start your order.  If you don't have one, it's fast and easy to sign up, and will allow you to track your order after it is entered.
"I highly recommend the DVD series"
Excellent training series: The instructor intermixes a concise, easy to understand, unique presentation style with a twist of humor to keep it interesting. Eric uses easy to understand analogies to relate high-tech ideas in a way everyone can understand. This is an excellent, one stop, de-facto resource not only for training but also for the reference library.
Tim Eggenberger
Quality Engineer, Adtran
Huntsville AL
"I've recommended to other people that they buy these courses"
Very good production quality. The graphics and bullets are a great asset to the learning process. The content was good. I've recommended to other people that they buy these courses.
Claudia Coleman
AT&T
Kansas City MO
THE DVD ADVANTAGE
Cinema-quality video, animated bullets, plenty of crisp graphics, navigation menus and more - plus DVDs are convenient and easy to pass around in your department.
YOUR COURSE MATERIALS
Each course comes complete with a high-quality bound student manual with a laminated cover, copies of all bullets and graphics plus extensive text notes - sure to be a valuable reference for years.
TESTING AND CERTIFICATION INCLUDED
Every course includes an online knowledge evaluation test and certificate signed by the Director suitable for framing.
FREE SHIPPING
We'll ship your DVDs and student manuals to you for free by ground within the US 48 contiguous states and 10 Canadian provinces.
WATCH ON YOUR LAPTOP IN-FLIGHT
DVDs mean guaranteed to play in your laptop, ideal to watch with headphones on a flight.
CLASSROOM-STYLE TRAINING
DVDs also play in DVD players - connect it to your LCD projector and you've got a very high value-added scenario for your organization. We'll bundle books and certificates for everyone at a reasonable price.
SELF-PACED TRAINING
The Table of Contents of each DVD is a hyperlinked point-and-click menu, letting you jump to specific lessons... or watch start-to-finish like instructor-led training.
"The DVD Course is Excellent"
The best in telecom training indeed. You will be satisfied with NO regrets at all because when Eric explains you will understand (I guarantee you that).
Now I can see better what telecommunication was, is and its future is like.
A must have for the reference library collection as well. Thank you.
John M.,
Solomon Telekom
"Got the job!"
I just wanted to say thanks for your VoIP DVD video course set. After taking your course,
I had my interview.
At the interview, I was actually able to dazzle the CEO of this company my SIP/VoIP knowledge!
I got the job and have been doing rather well.
My family appreciates the better opportunity I was able to attain because of your training.
Senior VoIP Sales Rep
Los Angeles CA
"Best I've ever seen"
This has been the best program I've ever seen. The instructor on the DVD is fun and charismatic, and the booklets are great as well.
I would most definitely recommend other people buy the courses.

Adele Toral
Account Executive
Wave2Wave
Bayside NY

"Really great"
The instructor was really great. Kept my interest. All of it was great and worked well together. If someone can't go to the course in person, the DVDs are the next best thing.
Susan Clements-Anderson
DND
Halifax NS
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