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Telecom 101 Textbook
Telecom 101 is the three course workbooks from our acclaimed core training Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals combined together into a single professionally-bound softcover textbook with a laminated cover, 400 pages, 177 diagrams and a full index.
 
25 years of knowledge in one reference book.  400 pages, 277 diagrams.  Based on our core training course 101.
 

Organized in logical chapters covering all major topics, packed with information, authoritative and up to date, this telecom book is an invaluable study guide and day-to-day reference.

Free bonus!
electronic version

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Specifically Designed for Non-Engineering Professionals
We'll bust buzzwords, demystify jargon, and cut through doubletalk. You'll fill in gaps, build a solid, structured base of knowledge and learn how everything fits together... knowledge and understanding that lasts a lifetime.
Tested, Refined and Proven Content
Combining three workbooks formatted into a standard 7” x 9” softcover textbook with high-quality paper, a laminated cover and professional binding, 400 pages, over 177 diagrams and a full index, the Telecom 101 volume has three parts:
 • Fundamentals of Telecommunications,
 • Understanding Data Communications and
 • Understanding IP and Networking,
with the same content as the course workbooks for our three-day core training Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals, plus additional bonus sections.
This content, tuned and refined over the course of eighteen years, has been taught to thousands of people needing to build a solid, structured understanding of telecom, datacom, IP and networking.
A high percentage of seminar attendees specifically praise the course materials on seminar evaluations – materials now available in softcover textbook format in Telecom 101.
An Invaluable Reference
The material covers telecom, datacom and networking from A-Z, organized in logical chapters covering all major topics, and written in our signature "telecom for Non-Engineering Professionals" style. It will be an invaluable day-to-day handbook, either on its own, or to complement instructor and DVD video training.
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As a companion to instructor-led training, Telecom 101 allows you to study before attending Course 101 or fill in gaps before attending one of our advanced courses.
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After DVD video or instructor-led training, it will serve as an invaluable day-to-day reference.
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On its own, Telecom 101 is used by many as an economical and convenient way to self-study… these are the materials to an instructor-led course that costs $1395 to attend.
Recently, a US Army communications specialist deployed to Iraq called it a “lifesaver” when contacting to us to order his own copy after the owner of the one he was borrowing demanded it back!
Up To Date
The third edition is completely revised and updated, with complete coverage of telecom, datacom, IP and networking fundamentals plus up-to-date information on VoIP, MPLS, IP, DSL, the latest wireless technologies and more.
Free bonus! Free electronic version. Fully-hyperlinked table of contents beside the text provides pinpoint navigation. Ideal for study at home, on the plane or immediate reference in buzzword-filled meetings.
details   claim your bonus
Value Pricing
If sold separately, the price for these three books would be:
Fundamentals of Telecommunications: $118, plus
Understanding Data Communications: $118, plus
Understanding IP and Networking: $118
for a total of US$354 for all three books if purchased separately.
Now, you can get all three books bound in one volume called Telecom 101 for the low price of US$179. Plus, you get the bonus electronic version, a US$49 value, free! Compare this to hunting down and paying for multiple books by different authors that may or may not cover what you need to know- and you'll agree this is a very attractive deal.
Career- and productivity-enhancing training... an investment that will be repaid many times over. Hurry! Quantities available are limited. Order today to avoid disappointment.
At A Glance
Written by our top instructor, Eric C. Coll, M.Eng., P.Eng, Telecom 101 contain 25 years of knowledge and learning distilled and organized into an invaluable study guide and practical day-to-day reference for Non-Engineering Professionals.

Part 1: Fundamentals of Telecommunications

Introduction, the Three Answers, telecom services, telecom networks

Telephony, loops and trunks, the PSTN, POTS, analog, voiceband, SS7

PBX and Centrex, IVRs, ACDs, call centers, modems, DSL

Telecom industry, LECs, CLECs, IXCs, POPs

Digital: DS0, DS1, DS3, T1, ISDN

TDM, the network "cloud", network equipment, fiber, SONET, DWDM

T1, channels, framing, pulses and repeaters, muxes and cross-connects

Wireless: cellular, CDMA, TDMA/GSM, 3G 1X & UMTS, satellite, Wi-Fi, WiMAX

Voice services and jargon

Part 2: Understanding Data Communications

Datacom basics: DTEs, DCEs, LANs and WANs

Packets and frames, IP packets, Ethernet frames

Modems: modulation techniques, standards, performance

Broadband modems: DSL, VDSL, cable modems, broadband wireless

LANs: broadcast domains, 802.3 & Ethernet, cables, LAN switches

Part 3: Understanding IP and Networking

OSI model, layers, protocol stacks, standards

IP addresses: static/dynamic, public/private, NAT, IPv4 and IPv6

WANs, routers, edge routers, statistical TDM, dealing with carriers

Bandwidth on demand, packet networks, virtual circuits

Frame Relay, Quality of Service (QoS), ATM, MPLS and TCP/IP over MPLS

Voice over IP and VPNs

The Internet: ISPs, DNS, HTML, the Web

Practical networking solutions

Full Table of Contents
Ideal for anyone needing an authoritative, up-to-date reference covering all major topics in telecommunications, data communications, IP and networking… in plain English. A wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else!
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