telecommunications training, dvd video courses, online telecom course, IP networking and MPLS training, VoIP fundamentals, books, certification
 

PRIVATE ONSITE TRAINING SEMINARS
TELECOMMUNICATIONS, IP, MPLS, NETWORKING,
VOIP, WIRELESS, IP CONTACT CENTER

Go to Teracom home page scheduled public seminars, instructor-led telecom training, networking training, telecommunications training, VoIP training, MPLS training courses self-paced DVD video courses telecom, datacom, networking, IP, MPLS, wireless, training, learning, courses, online online certification and testing info on bringing any Teracom seminar to your location for a private team training session telecommunications training book, networking book Free online tutorials (graphic/text and VideoTutorials), plus knowledge evaluation quizzes, archived newsletter articles and more!
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Private Onsite Training - Bring Any Course To You
Get your team up to speed with a common knowledge set, vocabulary and frame of reference in telecom, datacom, IP, networking, MPLS, wireless, IP contact center technology.
We have provided private onsite training to many organizations, resulting in training that adds value, improves efficiency and productivity, and is viewed as a resounding success by everyone involved. We would like to do the same for you!
Onsite training has special advantages:
 

Your personnel will be up to a common speed with a solid knowledge base.

  We'll fill in the gaps and put in place productivity-enhancing structured understanding of telecom and networking fundamentals, wireless, TCP/IP, MPLS or VoIP... to meet your requirements.
  The seminar will be a strong team-building exercise. 
  Significant reductions in training costs are often achieved.
  Each student receives a detailed workbook / textbook that will be a valuable reference for years to come.
  Pre- and post-training testing is available, including team results on a spreadsheet.
A Solid Reputation
Since 1992, we have provided high-quality on-site training in telecommunications, data communications, IP, networking, VoIP and wireless for Non-Engineering Professionals at Qualcomm, 3Com, Cisco, Intel, Verizon, AT&T, Alcatel, Nortel, Teleglobe, MindSpring, APEX Telecom, Equifax, Transamerica Insurance, The Hartford, Bell Canada, Bell Mobility, TELUS, American Broadband, Cap Gemini, ComSec Establishment, MicroCell Telecom, TDS Telecom, Kyocera, Winstar, Western Wireless, US Cellular, Ericsson/Hewlett-Packard, the NSA, Defense Systems Information Agency, US Coast Guard, US Air Force, Entergy, Intelsat, RangeTel, Alltel, Vertek, DSCI, Cox Cable, Florida Power and Light, Frontier Communications, Western Iowa Telephone, Genuity, LG Electronics, Panasonic, SouthEast Telephone, State of Nebraska, State of Montana, Tektronix, Bermuda Telecom, UTS and the Universal Service Administrative Company... to name a few.  We have built a solid reputation for delivering high-quality training programs that are a resounding success.
Get More Information
To discuss how we can meet your telecommunications training needs, get information on pricing, instructors and available dates, contact us for full details via our info request form (click the button below), or call us toll free at 1-877-412-2700.
Course List
Choose from any of the courses below.
We can also customize courses to best meet your needs.
101 Telecom, Datacom and Networking for Non-Engineering Professionals (3 days)
telecommunications training  Course 101 brochure
102 Telecom for Non-Engineers (2 days)
telecom training  Course 102 brochure
110 IP, VoIP and MPLS for the Non-Engineering Professional (3 days)
IP, VoIP and MPLS training  Course 110 brochure
115 IP/MPLS Networks and Services for Non-Engineers (2 days)
MPLS training course  Course 115 brochure
116 IPv6 (2 days)
IPv6 training course  Course 116 brochure
120 Understanding Wireless (2 days)
wireless training  Course 120 brochure
130 Understanding Voice over IP (2 days)
VoIP training  Course 130 brochure
150 IP Call Center Technology (2 days)
IP contact center training  Course 150 brochure
BOOT CAMP (Course 101 + 130, 5 days)
boot camp  brochure1  brochure2
BOOT CAMP WEEKENDER (Course 101 + 110, 6 days)
boot camp  brochure1  brochure2
All topics can be presented as one-day courses. It is possible to mix and match chapters from different courses to best meet your needs. Customization is also possible.
Training Goal
We'll demystify buzzwords and jargon, provide a clear structure for understanding the fundamentals, current technology and mainstream practices, and most importantly, the underlying ideas and how it all fits together.
Our goal is to provide your team with a practical understanding of telecommunications technologies and services without bogging down on details. In addition, the workbook includes extra reference material, and is intended to be a valuable resource for years to come.
Your team will be up to a common speed, with a common vocabulary and frame of reference, more accurate and more productive. Quality training pays for itself in no time.
Testing and Return on Investment
The myTeracom Learning Management System has been specifically designed to support online knowledge skills testing. Included at no extra charge, managers can have their team members take online tests before and/or after the training - and with a few clicks of the mouse obtain a spreadsheet showing everyone's results anytime... concrete evidence of ROI.
read more about the team training features in the myTeracom LMS
Take the Next Step
Hundreds of satisfied attendees have taken these courses. We invite you to join us!
To get started, first fill out the info request form (click the button below). You'll get an immediate email reply with pricing information, and we'll follow up to find out if you have any questions. Or call us toll free at 1-877-412-2700. We're looking forward to hearing from you!
"I couldn't be happier with the results"
Feedback from my team was TERRIFIC. It gave our entire technical Call Center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery. I couldn't be happier with the results. The things my team learned from this training were applied in real-world situations almost immediately.
Rusty Walther,
VP Client Services,
AboveNet Communications
"Excellent"
Extremely beneficial. Instructor and content were excellent. Extremely knowledgeable and excellent delivery.
Lynn Teague
British Telecom
"Very Beneficial"
Helped me fill in many gaps between information I had heard and didn't know. VoIP - I now get it!
Pattie Clifford, owner
TriStar Telecom Inc.
"The instructor was the best I ever had"
Excellent! I learned a lot - everyday terms, definitions, and acronyms. Seminar notebook very helpful. The instructor was the best I ever had – lots of knowledge and experience and stories were GREAT.
Serena Laursen,
Microsoft
"Definitely recommended"
I would definitely recommend this course. Business Analysts and Project Managers that work with Telecom and Datacom groups would benefit tremendously.
Susan Martin,
CB Richard Ellis
Grapevine TX
"Thank you!"
Thanks for such a great class.  Every morning when I get to work, I read the latest tech updates and I keep realizing how much more I understand what they are talking about after attending your class. Worth every penny!
S.H., La Crosse WI
"Really appreciated"
I really appreciated the Telecommunications training course provided by Teracom Training Institute.
For me the class was a refresher for some things I learned while in school for my Bachelors in Computer Networking, yet I did learn a lot and understand things better, so that I am now able to tie everything together to understand all the facets of Telecommunications.
Many of the acronyms, technologies, network designs and services - I would have no idea what they meant if it were not for this class. Thanks, I really enjoyed it.
Natasha White
Comcast
West Chester PA
"Very nice cathedral"
Perfect content; well organized, well paced, building block approach,
resulted in a very nice cathedral.
Jim George,
Qualcomm
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