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TELECOMMUNICATIONS CERTIFICATION

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Certified Telecommunications Network Specialist (CTNS)
Telecommunications Certification Package
 
Get the core knowledge needed in telecom today with six comprehensive courses covering all major topics:
 
  checkmark The PSTN
  checkmark Wireless Telecommunications
  checkmark OSI Layers and Protocol Stacks
  checkmark Ethernet, LANs and VLANs
  checkmark IP Networks, Routers and Addresses
  checkmark MPLS and Carrier Networks
 
Telecommunications Certification Organization TCO
... plus the Telecommunications Certification Organization
Certified Telecommunications Network Specialist (CTNS) Certification and Letter of Reference to prove it!
Guaranteed to Pass with the Unlimited Plan!
 
best value
CTNS Unlimited Plan $219 details
Certified Telecommunications Network Specialist
Six courses, unlimited course and exam repeats,
TCO Certification, Certificate, Letter of Reference.
30-day 100% money-back guarantee.  more info
 
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Join our satisfied customers including:
at&t verizon bell canada microsoft intel cisco gsa cox cable
the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force, Coast Guard, CIA, IRS, CRA, CRTC, RCMP,
banks, power companies, police forces, manufacturers, government, local and regional telcos, cablecos and many more. 
ctns certificate  
Invest in yourself
Implement a major career-enhancing upgrade to your knowledge, or prepare for a job in the telecommunications business.
 
Get the knowledge you need
Understand telecom, datacom and networking fundamentals, jargon, buzzwords, technologies, solutions and standard practices... and how it all fits together.
Take the same courses as used by the carriers
Take the same courses used by the biggest telecom carriers in the business to train their personnel.
 
Benefit from decades of experience and understanding with this set of courses, covering all major topics, right up to date, in clear lessons logically organized to deliver structured knowledge that lasts a lifetime.
 
Interactive lessons rich with photographs and illustrations make this self-paced learning enjoyable.  
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Courses in the Certified Telecommunications Network Specialist package
The Certified Telecommunications Network Specialist (CTNS) certification package is the same courses as the Telecom, Datacom and Networking for Non-Engineers course package, plus the TCO CTNS certification.
This set of courses, some 66 lessons in all, will give you a well-rounded, structured understanding of telecom, datacom and networking fundamentals, jargon, technologies, solutions and standard practices in traditional telecom, wireless and IP telecommunications. Plus, your CTNS Certification to prove it, with Certificate, Letter of Introduction / Letter of Reference and all the other benefits of TCO Certification.
The PSTN
  Get up to speed and establish a solid understanding of traditional telecommunications with this proven course.
Bust the buzzwords, demystify the jargon and understand how it all fits together, in plain English.
  Loops and Trunks • POTS • Circuit-Switching • LECs, CLECs and IXCs • Analog • Voiceband • DTMF • SS7
  outline brochure course intro sample lesson: the voiceband  
 
Wireless Telecommunications
  Master the fundamentals of wireless telecom, concentrating on cellular mobile voice and data.
Understand radio communications from basic principles to mobility and cellular from GSM to LTE, plus WiFi.
  Mobility • Cellular Networks • Internet over Cellular • GSM and TDMA • UMTS and 1X CDMA • LTE • WiFi • Satellite
  outline brochure course intro sample lesson: 3G cellular and CDMA  
 
The OSI Layers and Protocol Stacks
  Learn the difference between a layer, a protocol and a standard. Establish a framework to build structured knowledge and discuss separate issues separately. Understand how fiber, Ethernet, IP and TCP fit together.
  Protocols & Standards • OSI Model • Layers • Protocol Stacks • How Protocol Stacks Work
  outline brochure course intro sample lesson: protocols and standards  
 
Ethernet, LANs and VLANs
  Understand LANs, broadcast domains, Ethernet and 802, MAC addresses and MAC frames, LAN cable categories, bridging, LAN switches and VLANs... Layer 2 of the OSI model.
  MAC Addresses • 802.3 and Ethernet • Broadcast Domains • LAN Cables • LAN Switches • VLANs
  outline brochure course intro sample lesson: LAN cables and categories  
 
IP Networks, Routers and Addresses
  Learn how routers implement a network by relaying packets, how IP addresses are used to do this, static addresses, dynamic addresses and DHCP, public addresses, private addresses and NAT, and IPv6.
  IP Networks, Routers and Addresses
  outline brochure course intro sample lesson: Network Address Translation (NAT)  
 
MPLS and Carrier Networks
  Get up to speed on carrier networks and services, customer edge, provider edge, QoS, CoS and Service Level Agreements, MPLS and how MPLS is used for VPNs, service integration and traffic aggregation.
  Carrier Packet Networks • Technologies • MPLS • SLAs • CoS • Integration & Aggregation
  outline brochure course intro sample lesson: TCP/IP over MPLS  
CTNS certification package - register now! browse  telecommunications certification course catalog free previews
free previews
 telecommunications certification course price list  telecommunications certification and courses PDF brochure
companion reference textbook and study guide
Optional Companion Reference Textbook available
7" x 9" softcover book • 362 pages • published September 2013
Six in one! This invaluable companion reference book and study guide contains all of the text and the main graphic from every lesson in all six online courses.
Get a professionally bound printed copy to enhance your learning!
buy printed companion reference textbook - CTNS study guide
also available as an eBook ISBN 9781894887069
on iTunes iBookstoreGoogle Play Books and Kindle
  buy iBook on itunes store buy eBook on Google Play ebook store buy eBook for amazon kindle
 
Proven courses - used by the biggest telecom carriers to train their employees
These courses are the same courses used by the biggest telecom carriers in the business to train their employees - constantly updated to deliver the core technical knowledge required for non-engineers in the telecom business today.
Career-enhancing knowledge
This training and certification is an ideal way to implement a major career-enhancing upgrade to your existing knowledge,
or to prepare for a job in the telecommunications business.
Team training
This set of courses is also a highly cost-effective and consistent way for managers to get team members up to a common speed with measurable results. The myTeracom Learning Management System provides management reports showing your team's progress with a few clicks of the mouse.
Self-paced training
The courses and their lessons can be done at your own pace. There are no time limits for completing a lesson and moving to the next one. The courses may be done in any order.
Guaranteed to pass with the Unlimited Plan
Choose the Unlimited Plan for unlimited repeats of courses and exams - which means guaranteed to pass if you're willing to learn, plus the ability to retake courses to refresh your knowledge in the future.
Exams are optional!
On the other hand, if you like this discounted package of courses, but don't need the certification – or don't feel like writing exams – no problem! Take the Telecom, Datacom and Networking for Non-Engineers course package, which is the same courses without the certification exams.
money-back guarantee
30-day, 100% money-back guarantee
Buy with confidence!  
Your investment is covered by a 30-day
no-questions-asked 100% money-back guarantee
.  
 
 
 
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Overview of Courses included in the CTNS Certification Package
Like Teracom's famous core training Course 101 "Telecom, Datacom and Networking for Non-Engineers", our very popular core training DVD-Video packages and the Telecom 101 textbook, the Certified Telecommunications Network Specialist Certification Package begins with the Public Switched Telephone Network, then a course on Wireless Telecommunications, followed by four courses covering IP telecommunications and IP telecom networks.
If you are interested only in IP telecommunications, the CIPTS: Certified IP Telecom Network Specialist package may be appropriate, as it skips the traditional telephony and wireless and goes directly to the IP telecommunications courses.
If your goal is to build a full, rounded knowledge of telecommunications, then understanding the history, structure and operation of the telephone network built over the past 135 years or more is the starting point for everything else.
 
The CTNS package begins with Course L2101 POTS and the PSTN
On completion of this course, you will be able to draw a model of the Public Switched Telephone Network, identify its components and technologies including loops and trunks, switches, circuit-switching, explain the characteristics and operation of Plain Ordinary Telephone Service, analog and the voiceband, the outside plant, fiber to the neighborhood and remotes.
We begin with a history lesson, understanding how and why telephone networks and the companies that provide them are organized into local access and inter-city transmission, or as we will see, Local Exchange Carriers (LECs) and Inter-Exchange Carriers (IXCs).
Then we will establish a basic model for the PSTN and understand its main components: Customer Premise, Central Office, loop, trunk, outside plant, circuit switching, attenuation, loop length, remotes, and why knowledge of the characteristics of the loop remains essential knowledge even though we are moving to Voice over IP.
Next, we'll cover aspects of telephony and Plain Ordinary Telephone Service, including analog, the voiceband, twisted pair, supervision and signaling including DTMF. The course is completed with an overview of SS7, the control system for the telephone network in the US and Canada.
The next course in the CTNS package is Course L2106 Wireless Telecommunications
On completion of this course, you will be able to draw a model of a cellular wireless telecommunications network, identify all of its components and technologies from handset to mobile switch, and explain the characteristics and operation of FDMA, TDMA, CDMA and OFDMA, and how each was deployed for AMPS, GSM, UMTS and LTE. You will also be able to explain WiFi, the frequencies used and the different 802.11 standards, and the similarities and differences between LEO and GEO satellites.
In many parts of the world, particularly outside Canada, the US and Western Europe, this is the physical telephone network, as deploying radio transceivers is far cheaper than embarking on a new project to pull copper wires and/or fiber to every residence.
Most of this course is devoted to mobile wireless telecommunications. We begin with basic concepts and terminology including base stations and transceivers, mobile switches and backhaul, handoffs, cellular radio concepts and digital radio concepts.
Then, we cover spectrum-sharing technologies and their variations in chronological order: GSM/TDMA vs. CDMA for second generation, 1X vs. UMTS CDMA for third generation along with their data-optimized 1XEV-DO and HSPA, how Steve Jobs ended the standards wars with the iPhone and explaining the OFDM spectrum-sharing method of LTE for 4G.
This course is completed with a lesson on WiFi, or more precisely, 802.11 wireless LANs, and a lesson on satellite communications.
The remaining four courses in the CTNS package are on the "IP" telecommunications network and its three main enabling technologies: Ethernet, IP and MPLS, and beginning with the OSI model and its layers to establish a framework.
If you'd prefer to take just these four "IP" courses, please check out the Certified IP Telecom Network Specialist package.
Course L2112 The OSI Layers and Protocol Stacks
On completion of this course, you will be able to define a protocol and differentiate that from a standard, explain why a layered architecture is required, list the seven layers of the OSI model, the name, purpose and functions of each one, and explain how a protocol stack operates and where the protocol headers are located.
This course establishes a framework for all of the subsequent discussions: the OSI 7-Layer Reference Model, which identifies and divides the functions to be performed into groups called layers. This framework is required to sort out the many functions that need to be performed, and to be able to discuss separate issues separately.
First, we'll define the term "protocol" and compare that to a standard. Then we'll define "layer" and how a layered architecture operates, and provide an overview of the name, purpose and function of each of the seven layers in the OSI model.
Then, we'll go back through the story more slowly, with one lesson for each of the layers, examining in greater detail the functions that have to be performed and giving examples of protocols and how and where they are used to implement particular layers.
The result is a protocol stack, one protocol on top of another on top of another to fulfill all of the required functions. To make this more understandable, this course ends with the famous FedEx Analogy illustrating the concepts using company-to-company communications, and an analogy of Babushka dolls to illustrate how the protocol headers are nested at the bits level.
Next is Course L2111 Ethernet, LANs and VLANs – which could also be titled "Layer 2"
On completion of this course, you will be able to define the purpose and basic functioning of a LAN, what a broadcast domain is, explain Ethernet and the 802 standards from 10BASE-5 to 1000BASE-T and Gigabit Ethernet, MAC addresses, cable categories, bridging, how LAN switches work and what they do, VLANs, LAN jargon and buzzwords, and how LANs implement Layer 2 of the OSI model, moving data between two devices on the same circuit - or to be more precise, between two devices that are in the same broadcast domain.
As we will have established in the previous course, Layer 2 is all about communications between two devices that are on the same circuit, or more precisely, in the same broadcast domain. It turns out that this is implemented by moving frames with link addresses over physical connections following the 802 series of standards, colloquially referred to as Ethernet, MAC frames and MAC addresses.
We'll begin with the original LAN: Ethernet and its bus topology, defining "broadcast domain" and explaining its fundamental operation and characteristics: CSMA-CD access control, MAC addresses and MAC frames.
Then we'll cover the IEEE 802 standards and the evolution of Ethernet from 10BASE-T to Gig-E, LAN cables and the TIA-568 cable categories, basic cabling design; what "bridging" means and how a LAN switch works.
This course is completed with the important concept of VLANs: defining broadcast domains in software, a key part of basic network security practice.
Then Course L2113 IP Networks, Routers and Addresses – which could also be titled "Layer 3"
On completion of this course, you will be able to explain how IP packet networks implement Layer 3 of the OSI model, define bandwidth on demand and its advantages, what a router does, the basic structure of a routing table, where routers are located, define the IPv4 address structure and dotted-decimal notation, explain how both static and dynamic addresses are assigned using DHCP, what private addresses are and how they are interfaced to the public IP network, and the structure, allocation and assignment of IPv6 addresses.
This is a comprehensive course on Layer 3 of the OSI Model, concentrating on IP addresses, routers and packets. We begin with the two basic principles of packet networks: bandwidth on demand, also known as overbooking or statistical multiplexing; and packet-switching, also known as packet forwarding or routing.
We'll understand what routers do and where they are located, routing tables and the basic operation of a router and the standard strategy deploying an edge router between the LANs and the WAN at each location.
Then we'll cover IP version 4: address classes and how they are assigned to Regional Internet Registries then ISPs then end-users, dotted-decimal notation, static addresses, dynamic addresses and DHCP, public addresses, private addresses and NAT.
The course concludes with IPv6: the IPv6 packet and changes from IPv4, IPv6 address allocations and assignments and end up understanding how IPv6 subnets will be assigned to broadcast domains and 18 billion billion addresses per residence.
The last course in this certification package is Course L2114 MPLS and Carrier Networks
On completion of this course, you will be able to draw a model for a service provider's network, define the terms Customer Edge and Provider Edge, explain what a traffic profile is and how that relates to a Service Level Agreement, how Frame Relay got its name, what ATM is and why it is on the way out, the purpose, components, terminology and operation of MPLS, and how MPLS can be used to implement integration or convergence, aggregation and differentiated classes of service – what people mean when they say "MPLS service" and its pros and cons compared to Internet service.
This is an extensive and comprehensive course devoted to the structure, components and operation of carrier packet networks and services, how they are implemented, packaged and marketed, and how they are used by government, business and other carriers.
The IP packets and routing of the previous course is one part of the story. Performance guarantees, and methods for quality of service, traffic management, aggregation and integration is another big part of the story, particularly once we leave the lab and venture into the real world and the business of telecommunications services.
We'll begin by establishing a basic model for a customer obtaining service from a provider, defining Customer Edge, Provider Edge, access and core, and a Service Level Agreement: traffic profile vs. transmission characteristics.
Next, we'll understand virtual circuits, a powerful tool used for traffic management and variations like connection-oriented vs. connectionless communications and reliable vs. unreliable network services.
With the fundamentals in place, we will survey the different technologies used to implement this in practice: Frame Relay, ATM and MPLS, explaining the equipment, jargon and principles of operation, and the advantages each technology has over the previous. In particular, we'll understand the big advantage of MPLS over Frame Relay in the user-network interface.
Once we've covered all of the components of an MPLS network and its operation, we'll see how MPLS is used to implement Diff-Serv, i.e. different classes of service, how MPLS is used to implement integration or "convergence" of services onto a single network service, and how MPLS is used to aggregate traffic for management.
The course is completed with a lesson on "MPLS service", and how that compares to Internet service.
CTNS certification package - register now! browse  telecommunications certification course catalog free previews
free previews
 telecommunications certification course price list  telecommunications certification and courses PDF brochure
What is the value of the CTNS certification?  Click here to find out
About TCO Certification
Teracom is a Gold Training Partner of the Telecommunications Certification Organization, authorized to administer exams for TCO certifications on the myTeracom Learning Management System and award TCO Certifications.
TCO Certification is proof of your knowledge of telecom, datacom and networking fundamentals, jargon, buzzwords, technologies and solutions.
It's backed up with a Certificate suitable for framing - plus a personalized Letter of Reference / Letter of Introduction detailing the knowledge your TCO Certification represents and inviting the recipient to contact Teracom for verification.
You may list Teracom Training Institute as a reference on your resumé if desired.
Getting your Certificate

Each course has a course exam, consisting of ten multiple-choice questions chosen at random from a pool and shuffled in order. Passing the course exams proves your knowledge of these topics and results in your certification as a Certified Telecommunications Network Specialist.

Your Certificate and Letter of Reference / Letter of Introduction will be immediately available for download from your Dashboard in the myTeracom Learning Management System. You may also order a signed and sealed Certificate by airmail.
Choosing the "Unlimited Plan" at registration allows you to repeat courses and/or exams at no additional charge – which means guaranteed to pass if you're willing to learn.
Alternatively, if you like this discounted package of courses, but don't need the certification – or don't feel like writing exams – no problem! Take the Telecom, Datacom and Networking for Non-Engineers course package, which includes the same courses as the CTNS certification package, without the certification exams.
Benefits of Certification for Individuals

One benefit of TCO certification is differentiating yourself from the rest of the crowd when applying for a job or angling for a promotion.

The knowledge you gain taking Teracom's Online Courses, confirmed with TCO Certification, is foundational knowledge in telecommunications, IP, networking and wireless: fundamental concepts, mainstream technologies, jargon, buzzwords, and the underlying ideas - and how it all fits together.
This type of knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to quickly get up to speed and work on a particular project - then have the versatility to work on subsequent projects.
TCO Certification will help demonstrate you have this skill... a desirable thought to have in your potential manager's mind.
Benefits of Certification for Employers
Take advantage of these courses for individual learning, a team, or for an entire organization. The scalable myTeracom Learning Management System can register and manage all of your people through their courses, lessons and exams, and generate management reports showing progress and scores with the click of a button.
For larger organizations, the courses and exams can also be licensed and deployed on an organization's internal LMS.

Teracom certification packages are an extremely cost-effective way of implementing consistent, comprehensive telecommunications and networking technology fundamentals training, ensuring that both existing resources and new hires are up to the same speed, with a common vocabulary, framework and knowledge base.

The course exams provide concrete measurements of competency in key knowledge areas. Management can view the progress and results of all team members and export the results to Excel with the click of a button.
These reports identify skills deficiencies and strengths, and provide tangible proof of return on investment and team readiness for reports to upper management.
Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

Get started today to make this invaluable addition to your knowledge and skills!     

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