Teracom's instructors are professionals with broad and deep knowledge of telecommunications, data communications and networking technologies and trends and many years' experience teaching seminars. 

Unlike some you will encounter elsewhere, Teracom instructors all have Engineering or equivalent university degrees and hands-on experience working with the technologies they're teaching.

All of our instructors share another common trait: the ability to cut through the jargon and buzzwords to explain the key concepts and mainstream solutions in plain English, without bogging down on jargon... knowledge you can't get by reading trade magazines or talking to vendors.

Click the links or scroll down to view the background and qualifications of our instructors.

Eric Coll
Storm Connors
Tim Kelly
Jay McGuire
Richard Olsen
Vincent Rendenna

Eric C. Coll, M.Eng., P.Eng.

Eric Coll is an international expert in telecommunications, data communications and networking and has  been actively involved in the industry since 1983. He holds Bachelor of Engineering (Electrical) and Master of Engineering degrees, and is licensed as a Professional Engineer in his home jurisdiction.

Mr. Coll was a senior course director with Data-Tech Institute and has taught technology training seminars to wide acclaim across North America since 1992.

He has worked for Bell-Northern Research (BNR), Nortel's research labs, as a design engineer on projects including digital voice and data communications research, digital telecom network equipment design; on satellite systems, Wide Area Network design for HMO applications and many other projects in capacities ranging from detailed design and implementation to systems engineering, project leader and consultant.

In addition to leading Teracom seminars, Mr. Coll provides consulting through his company, CVC Consulting, to the telecommunications industry, specializing in telecommunications R&D.  

Storm Connors, M.S. 

A graduate of Central Connecticut State College, Storm spent the first part of his technical career as a systems representative for Honeywell EDP performing customer service, programming, and software troubleshooting.  For over a decade, Mr. Connors was a key contributor to Aetna Life and Casualty's Data Processing Education Program as instructor, developer, and manager, helping the program grow from nothing to over 50,000 student days/year.

Since 1984, Mr. Connors has been a training consultant, acting as program developer and instructor in various data processing topics including project management, system analysis, and SAS program development, and over the past 10 years specializing in teaching telecommunication technology seminars for a wide variety of clients including Ameritech and AT&T.

Tim Kelly, B.Eng 

Tim Kelly has been a consultant and seminar instructor in telecommunications technologies for over twenty years.  He was a senior Course Director at Data-Tech Institute, and his encyclopedic knowledge of telecom, datacom and networking technologies combined with his ability to cut through the clutter to explain fundamental concepts and mainstream solutions lead to rave reviews amongst the thousands of students who have attended his seminars across North America.

Jay McGuire, M.Eng. 

Jay McGuire holds advanced degrees in engineering and has been a professional trainer since 1982.

Jay brings a wealth of knowledge to the table, covering telecommunications, data communications and networking, local area networks, IP, Voice over IP and call center and customer care technologies. He uses a highly graphical approach to teaching technical concepts to non-technical audiences from a wide range of corporate, government and defense environments.

Jay has held past positions as a telecommunications manager for a Fortune 100 insurance company and as a digital design engineer.

Richard Olsen, B.S.E.E., P.Eng. 

Richard Olsen holds a B.S. in Electrical Engineering and has over 36 years of professional engineering and teaching experience.

Richard held senior management and engineering positions at Southwestern Bell for over 20 years. He has served as an instructor for numerous major companies as well as being an Adjunct Professor and Executive-in-Residence in the Master of Science in Telecommunications Management degree program, Oklahoma State University.

Richard is a member of the MSTM Industry Advisory Board, Oklahoma State University, the National Society of Professional Engineers, the Oklahoma Society of Professional Engineers and the IEEE.

Vincent Rendenna, B.S.E.E.

For many years, Vincent Rendenna was senior instructor in the Data Networking and Communications Technologies Curriculum at the AT&T's Bell Laboratories Technical Education Center in Middletown, NJ.   He is an authority on data networking protocols (X.25, Frame Relay, ATM, TCP/IP ...) and has developed over two dozen Data Communications courses.  He has taught at Bell Labs and in the Computer Science Department at Essex County College in Newark, NJ for 17 years.  

A graduate of NJ Institute of Technology in Electrical Engineering (BSEE), Vince has over 30 years of experience in data networking, and has developed a strong and varied background in advanced network planning, design and implementation.  Mr. Rendenna is currently president of Vinco Associates Inc., providing consulting services for AT&T and Lucent Technologies and telecom, datacom and networking technology training seminars for Teracom.