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| Course
101: Telecom,Datacom and Networking for Non-Engineers (3 days) |
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| Description |
Telecom, Datacom and Networking
for Non-Engineers is Teracom's "core training" - an
intensive three-day course designed for non-engineering
professionals, covering virtually all aspects of telecom,
datacom and networking.
Our emphasis is on busting the buzzwords, explaining the
jargon, and most importantly, explaining the ideas
behind the jargon: key concept-level knowledge you can't
get reading trade magazines or talking to vendors.
We start at the beginning of the story, progress through
it in a logical order, and finish at the end. Progressing
through the topics in this systematic way, we build structured
knowledge that lasts a lifetime. |
| Course
Organization |
| Telecom, Datacom and Networking
for Non-Engineers is presented as three one-day modules: |
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Module 1 (Day 1):
Fundamentals of Telecommunications |
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Module 2 (Day 2): Understanding
Data Communications |
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Module 3 (Day 3): Understanding
IP and Networking |
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| Course Materials |
| Each participant receives three
high-quality workbooks (one for each day) with copies
of all diagrams and extensive notes, sure to be a valuable
reference for years to come. An optional textbook
Telecom 101 covering the same material, but organized
for day-to-day reference after the initial training in
standard softcover textbook format with an index and accompanying
searchable electronic version is also available. |
| Prerequisites |
None
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| Course Objectives |
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Fill in the gaps in
your knowledge. |
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Establish a solid base
in the fundamentals of telecom, datacom and networking. |
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Understand mainstream
technologies, practices and solutions. |
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Put a structure in
place that project-specific knowledge can be built
on in the future. |
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Understand how it all
fits together. |
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Develop career-enhancing
knowledge skills.
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| Thousands
have benefited |
The content,
its order, timing and pacing have been tuned and
refined over the course of ten years. Thousands
of people from companies and organizations ranging
from Cisco, Intel, Qualcomm, Microsoft, the CIA,
IRS, FAA and US Army to Oneida Tableware and the
Portland Trailblazers have taken this course.
This core training - and our superb instructors
- consistently receive rave reviews on seminar evaluations.
Many attendees tell us that this is knowledge that
they have been needing for years. Join us
to benefit from this career-enhancing training!
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| Who
should attend |
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Project leaders responsible
for handling specification and implementation of
communication and network projects. |
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Non-technical personnel
needing to converse with "techies". |
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Management, administration
and finance personnel wanting to eliminate jargon
and buzzword frustration. |
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Non-engineering personnel
from LECs, CLECs, IXCs: analysts, managers, marketing
and sales personnel needing to build a structural
knowledge of technologies, services, equipment and
mainstream solutions. |
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Those new to the business
needing to get up to speed. |
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Personnel from hardware
and infrastructure manufacturers needing to see
how their products fit into the bigger picture. |
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IS/IT professionals
requiring an overview of telecom, datacom and IP
networking technologies, services, mainstream solutions
and trends. |
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Decision makers seeking
a big picture perspective on telecommunications
networks and services
- in plain English. |
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Course 101 Telecom, Datacom and Networking for Non-Engineers
Module 1: Fundamentals of Telecommunications
(Day 1) |
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| Description |
| The first module covers the Public Switched Telephone Network, equipment and call centers, the telecom business, carriers, digital voice transmission, T1, fiber and SONET backbones, and wireless . the groundwork for understanding everything. |
| Module Objectives |
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Understand telecom
fundamentals: telephony and the Public Switched
Telephone Network, the telecom business, digital
transmission systems and wireless. |
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Fill in knowledge gaps to form a solid base on
which to build.
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| What
you will learn |
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The structure and operation
of the telephone network
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What analog means.
The voiceband. Loops and trunks. |
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Plain Ordinary Telephone
Service. |
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What CO switches, PBXs,
IVRs, ACDs and modems do. |
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All about LECs, CLECs,
IXCs and interconnections. |
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What digital means.
What a DS0 is. |
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The difference between
a DS1 and a T1. |
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DS3, T3, SONET, and
ISDN. Time-Division Multiplexing. |
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What fiber is and
how backbones are built with fiber. |
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Wireless and cellular
concepts, terminology, standards. |
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| Prerequisites |
None
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| Who should attend |
| Those
needing to fill in the gaps and put in place a solid
base of fundamentals. No matter what you want
to understand, you have to start with Plain Ordinary
Telephone Service and the PSTN. Most all technologies,
including data circuits used for the Internet, can
be traced back to these first principles. |
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| Module Outline
(Summary): |
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| The
Public Switched Telephone Network |
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Loops and trunks, twisted
pair; COs, and remotes |
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Analog and the voiceband;
POTS; SS7 overview |
| Telecom
Equipment |
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Switches, PBXs, IVRs,
ACDs, call centers |
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Overview of modems
and DSL |
| The
Telecommunications Industry
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LECs, IXCs, CLECs,
interconnections |
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Alliances, mergers,
current developments |
| Digital
Transmission |
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Digital voice, video
and data; DS0, DS1, DS3 |
| Transmission
Systems |
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TDM concepts; T1, T3,
ISDN; SONET, optical, DWDM |
| Introduction
to Wireless |
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Overview of wireless: cellular, PCS, 3G, Wi-Fi, satellite |
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Course 101
Telecom, Datacom and Networking for Non-Engineers
Module 2: Understanding Data Communications
(Day 2) |
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| Description |
| The second module covers datacom basics including the crucial concepts of IP packets and LAN frames; all about modems including DSL and cable modems, data over digital cellular, how digital circuits and services are provided, muxes vs. switches vs. routers, and finishes with LANs: building blocks for the Networking module. |
| Module Objectives |
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Understand datacom
fundamentals: the components of a circuit, how data
is organized for transmission, how data is actually
moved from A to B. |
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Get the big-picture view; see how carrier circuits
are actually provided, so you can understand and
compare different services.
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| What
you will learn |
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DTEs, DCEs, media,
and how they form a circuit.
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Common configurations:
parallel, serial, multidrop, multipoint,
LANs and
WANs. |
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An overview of binary
and hex. |
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Asynchronous: ASCII and start/stop/parity. |
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Newer ideas: frames
and packets. IP packets. |
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All about modems, modulation,
concepts and standards. |
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DSL vs. Cable: which
is faster? Cable TV systems. |
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Network equipment:
switches vs. muxes vs. routers. |
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All about LANs: Ethernet, cable categories, switches. |
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| Prerequisites |
None. Module 1, Fundamentals
of Telecom is beneficial, as it explains the concepts
underlying circuits for modems and digital data.
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| Who should attend |
| Those
needing to fill in the gaps and put in place a solid
base of fundamentals of datacom. This core
knowledge sets the stage for understanding networking,
routers, the Internet and the wireless web. |
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| Module Outline
(Summary): |
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| Datacom
Basics |
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Datacom basics: DTEs, DCEs, LANs and WANs |
| How
Data is Formatted for Transmission |
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IP packets, LAN frames; ASCII, binary and hex |
| All
About Modems
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How modems work; standards,
buzzwords, issues |
| Broadband
Modems |
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High-capacity modems:
DSL, Cable, 3G wireless |
| Data
Services and Network Equipment |
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Dedicated lines vs.
dial-up vs. bandwidth-on-demand |
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Multiplexers vs. switches
vs. routers |
| LANs |
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All about LANs: Ethernet, cable categories, switches, routers |
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Course
101 Telecom, Datacom and Networking for Non-Engineers
Module 3: Understanding IP and Networking
(Day 3) |
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| Description |
| The third module brings it all together with a structured discussion of networking: protocol stacks, routers, IP addresses, bandwidth-on-demand services, Voice over IP (VoIP) and IP VPNs, the Internet, and finishes with a top-down review and templates for mainstream solutions you can put to immediate use. |
| Module Objectives |
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Understand networking
fundamentals as well as current practical technologies,
services and solutions. |
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Understand protocol stacks and OSI, IP addresses,
routers, carrier services and Internet structure
and operation.
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Understand carrier packet network services |
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Gain an overview of Voice over IP and how VoIP connects to the PSTN. |
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Understand Internet structure and operation. |
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Learn technology deployment steps. |
| What
you will learn |
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Truly understand the
OSI layers and protocol stacks.
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Routers, IP address classes, DHCP, private addresses |
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NAT for sharing network connections |
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Private networks and dealing with carriers. |
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Bandwidth-on-demand and Virtual Circuit concepts. |
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How TCP and IP are used with Frame Relay. |
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MPLS as the replacement for Frame Relay. |
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The need for QoS. Implementing QoS with MPLS. |
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The components of a Voice over IP (VoIP) system. |
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How VoIP connects to the PSTN. |
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What an IP VPN is. |
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The history, structure
and operation of the Internet. |
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Internet issues like
ISPs, MIME, domain names. |
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Practical mainstream
solutions for networks. |
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| Prerequisites |
None. Module 2, Understanding
Data Communications is beneficial, as it explains the
building blocks: packets and frames, digital circuits
and LANs.
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| Who should attend |
| Those
needing to understand how systems are connected: protocols
and standards, IP, packets, routers, networking services
and the Internet -- and how it all fits together. |
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| Module Outline
(Summary): |
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| Schedule and registration |
| Please
visit teracomtraining.com to see the latest schedule and
register online, or call us toll-free at 1-877-412-2700. |
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| Tuition fees |
$995 for US courses, C$995 for
Canadian courses.
*It is possible to attend individual days
of this three-day course. Please see the full
brochure for details and pricing. |
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