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Your Teracom newsletter for May 2018
 • new Certified VoIP Analyst (CVA)
    Get broad and deep knowledge of Voice over IP and SIP
    – and TCO CVA Certification to prove it!   Introductory special: 33% off
 • TUTORIAL: Internet phone call to a landline
    How an Internet phone call (e.g. Skype) can "dial out" to a regular phone
    Lesson 3 of Course 2222 VoIP Architectures and Implementations
 • CEH Cybersecurity Training Toronto June 11-15
    ANSI-certified and DoD-listed Certified Ethical Hacker 5-day course C$2995
    Real instructor, real classmates, printed materials, official exam and certification
 • Telecom BOOT CAMPs & 2-Day Courses schedule update
    The best you can get.  Join us in Chicago, DC, OKC, Santa Clara, Montreal,
    Toronto, Charlotte, New York City, Miami Beach, Denver, LA and more
 • Online Courses & Certifications DEALS
    CVA for $133 - save $66
    CTNS and CWA for $258 - save $100
    CTNS and CVA for $288 - save $130
CEH Cybersecurity Training
certified ethical hacker ceh boot camp The most comprehensive, up-to-date and recognized cybersecurity training and certification available.

Attend Teracom's CEHv10 BOOT CAMP in Toronto June 11 to get cybersecurity training and certification in five days.

For any organization with sensitive information to lose and operations to disrupt, sending one of your network people to this training for C$2995 is a no-brainer.

June 11 - 15   Toronto ON

  • Real instructor, real classmates, distraction-free
  • Printed Course Materials
  • Take the CEH Exam in-class or after the class

Value pricing: CAD$2995
Compare to $3895 from Global Knowledge and $3700 from New Horizons offering inferior online "virtual" classroom, without printed materials and you'll agree this is a very good deal.

How to Register     Detailed Outline     Schedule     More info

This ANSI-certified and DoD-listed cybersecurity training course developed by EC-Council teaches the advanced hacking tools and techniques used by hackers to break into an organization.

Covering 20 security domains and 360 attack methods, a network person will learn how to test the security of systems, find vulnerabilities and exploits... before someone else does!

The C$2995 cost of this training is a fraction of the $50,000 a big organization has to pay consultants for a one-off analysis.

Plus, the skill will be in-house, not only for testing but also for guidance to management.

For individuals wishing to implement a major upgrade to their marketable skills, this is the lowest price on the market - and an investment that will be repaid many times over in the future.

EC-Council CEHv10 is the most comprehensive, up-to-date and recognized cybersecurity training available, updated March 2018 with new modules on IOT and coverage of Machine Learning and AI.

Anyone can attend this course.

The best way to learn is in-person with professional instructor, printed materials, hands-on labs and in-class exam. Get away from distractions, interact and network with classmates and discuss the latest developments. Write the exam in-class and finish the week with this highly valuable certification in hand.

We encourage you to attend in-person - but If you can't travel to the class, you may attend remotely via two-way audio and video. Please contact us for more information.

Register Today
Tutorial: Internet phone call to landline
How an Internet phone call (e.g. Skype) can "dial out" to a regular phone line.
Free sample Lesson 3 from Course 2222 VoIP Architectures and Implementations,
one of six courses in the Certified VoIP Analyst (CVA) Certification Package.

Click or tap the image to watch a sample lesson from Course 2222 VoIP Architectures and Implementations.

VoIP Architectures and Implementation Choices is a comprehensive overview of the many flavors of VoIP, comparing and contrasting the various implementation and architecture choices.

Progressing from talking between computers over the Internet through Internet telephony, Managed IP Telephony, PBX enhancement, PBX replacement with call manager / softswitch systems, IP Centrex, Hosted PBX and Cloud Services, you'll gain the knowledge to confidently differentiate VoIP architectures and discuss pros and cons of options.

This free lesson explains how a phone call originating on the Internet, for example with the caller using Skype or the Google Hangouts / gmail client, can connect to a regular POTS landline, where the connection is made, what equipment is required and why it is not free to Skype of Google to provide this connection.

This is one of 12 lessons in Course 2222 VoIP Architectures and Implementations

... which is one of six courses in the new TCO Certified VoIP Analyst CVA Certification Package.

new TCO Certified VoIP Analyst (CVA) Certification Package

Get fully up to speed on Voice over IP and SIP
– and TCO CVA Certification to prove it!

Sale!  33% off   CVA for only $133 - save $66

Add product L4214 CVA Certification Package to your cart
and apply coupon 1279 at checkout.

30-day 100% money-back guarantee, no questions asked.

Certified VoIP Analyst (CVA) Certification Package includes six courses plus TCO CVA Certification:


CVA covers all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized and the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service.

This knowledge enables a CVA to stand out from the rest, with demonstrated broad and deep vendor-agnostic knowledge of VoIP systems and best practices. This kind of knowledge enables higher-paying positions performing analysis, writing reports, making recommendations and providing effective, value-added contributions in project management, business and product development, software design, sales, marketing and finance.

These courses build on IP and PSTN fundamentals. If you are completely new to telecom, we recommend you take the CTNS courses first to build a knowledge base, then the CVA courses.

Check out the CTNS + CVA combo package discount special!

Telecom BOOT CAMPs and 2-Day Course Schedule Update

TCO CTA Certification

Certified Gold Training Partner of the Telecommunications Certification Organization

Instructor-led training in a classroom environment is the best you can get!

Learn more and retain more, away from distractions at the office, with a professional instructor.

Specifically designed for non-engineers, Teracom's renowned five‑day Telecom BOOT CAMP covers the full range of knowledge needed in the telecom business... in plain English.

You will bust the buzzwords, understand the jargon and technologies, and most importantly, the underlying ideas... and how it all fits together.

This is knowledge you can't get on the job, talking to salespeople or reading articles.  Your knowledge skills, accuracy, productivity and buzzword-frustration level will all be improved with this career-enhancing training.

Telecom BOOT CAMP starts with three-day core training
Course 101: Telecom, Datacom and Networking for Non-Engineers, covering  the PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

On Thursday and Friday, we build on this solid foundation with
Course 130 Voice over IP, SIP, Security, 5G and IoT, finishing with upcoming technologies: how everything from self‑driving trucks to human brain implants will be online.

Jul 23-27   Chicago IL
Aug 20-24   Washington DC
Sep 10-14   Oklahoma City OK
Sep 17-21   Santa Clara CA
Oct 15-19   New York NY
Nov 5-9   Denver CO
Jan 21-25 2019   Miami FLA

Telecom BOOT CAMP is the coursework for the TCO Certified Telecommunications Analyst (CTA) certification. The CTA Exam with unlimited repeats is included with the tuition fee ($399 value).

CTNS Online Courses and TCO CTNS Certification are also included.

You may register for just the first three days (listed as Course 101: Telecom, Datacom and Networking for Non-Engineers, $1395) or just the last two days (listed as Course 130: Voice over IP, SIP, Security, 5G and IoT, $995), or both as best meets your needs.

But with the BOOT CAMP price savings, wall-to-wall training and CTA certification, BOOT CAMP is a great opportunity.

Join the thousands of people who have benefited from this training!

How to Register   More info   Schedule   Course 101 Details   Course 130 Details

“Great class in Santa Clara – just excellent!”
Thank you, I learned a lot.
- John Budke, Bureau of Emergency Communications, City of Portland

“Excellent across the board”
Helped tie up loose ends; have been working in telecom for the past 4 years with no real training or background.  The instructor was very knowledgeable and enthusiastic about the subject matter, and made the information exciting.
- John Cody, Commercial Communications Manager, US Air Force

Two-Day Course 102: Telecom for Non-Engineers
A Comprehensive Technology Overview and Update

Course 102 Telecom for Non-Engineers: A Comprehensive 2-Day Technology Overiew and Update


If you can't be away from your desk for a week:

Course 102 Telecom for Non-Engineers is Telecom BOOT CAMP distilled into two days for the busy non-engineering professional who needs to:

• Bust telecom buzzwords and demystify the jargon

• Fill gaps in telecom, datacom and network knowledge

• Get up to speed on the new-generation IP packet telecom, VoIP, SIP and MPLS

• Understand what's next: 5G and IoT

• In a two-day format

This is the famous five-day Telecom BOOT CAMP distilled into two days.

Register for one of these seminars:
    Sep 10-11   Toronto ON
    Sep 13-14   Montreal QC
    Sep 18-19   Charlotte NC
    Oct 2-3   Orange County / LA / Irvine CA
    Oct 22-23   Tampa FL
    Jan 29-30 2019   Vancouver BC

How to Register     Detailed Outline     Schedule     More info

In plain English, you will learn all about the new-generation converged telecom network, where everything is carried in IP packets: how landline, cable and mobile interconnects, VoIP and SIP, wireless to 5G and WiFi, IP, MPLS, ISPs, The Future and more.

This is the essential knowledge set for today's telecom. If you can spare two days, seize this opportunity to eliminate buzzword frustration, build a solid knowledge base, be more confident, more accurate and more productive.

In addition to the professional instructor and 220-page course book, the CTNS Online Courses and TCO CTNS Certification, and a personalized course completion certificate are also included.

Join the thousands of people from organizations ranging from the FBI to the SF Giants who have benefited from this training!   Register today!

$995 $795  Save $200 with launch special discount coupon

Deal: CTNS and CWA for $258 - Save $100
ctns     cwa

Package Deal!

Get the internationally-recognized TCO Certified Telecommunications Network Specialist (CTNS) online courses and certification,

plus the TCO Certified Wireless Analyst (CWA) courses and certification together and save $100!

Deal: CTNS and CVA for $288 - Save $130
ctns     cwa

Package Deal!

Get the internationally-recognized TCO Certified Telecommunications Network Specialist (CTNS) online courses and certification,

plus the TCO Certified Wireless Analyst (CWA) courses and certification together and save $100!

How to Get This Deal
Your colleagues may be interested... would you please forward this to them?
Many thanks,
Eric Coll, Director
Teracom Training Institute
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