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Your Teracom newsletter for April 2018
 • TUTORIAL: Voice over IP - Packet Loss and Sound Samples
    How voice packets actually get "lost". Hear what it sounds like at the far end!
    - Free lesson from Course 2224 Voice Packetization, Codecs and Voice Quality
    (One of six courses in the new TCO Certified VoIP Analyst)
    ANSI-certified and DoD-listed Certified Ethical Hacker 5-day cybersecurity course
    Real instructor, real classmates, printed materials, official exam and certification
    CEHv10 BOOT CAMP Toronto June 11-14  C$2995
    Earlybirds save $500!  CEHv10 only C$2495 with coupon - offer ends next week.
    The best you can get.  Join us: Seattle, Chicago, DC, Oklahoma City, Santa Clara, more
 • TWO-DAY TELECOM COURSE for those who can't be away for a week...
    Telecom for Non-Engineers: A 2-Day Comprehensive Technology Overview and Update
    $995 Special: save $200 - only $795 with coupon
    CTNS and CWA Online Course & TCO Certification Packages for $258 - save $100
ANSI-certified and DoD-listed
Certified Ethical Hacker CEH v10
Cybersecurity Course & Certification BOOT CAMP
certified ethical hacker ceh boot camp The most comprehensive, up-to-date and recognized cybersecurity training and certification available.

Attend Teracom's CEHv10 BOOT CAMP in Toronto June 11-15 to get cybersecurity training and certification in five days.

For any organization with sensitive information to lose and operations to disrupt, sending one of your network people to this training for C$2995 is a no-brainer.

June 11 - 15   Toronto ON

This ANSI-certified and DoD-listed cybersecurity training course developed by EC-Council teaches the advanced hacking tools and techniques used by hackers to break into an organization.

Covering 20 security domains and 360 attack methods, a network person will learn how to test the security of systems, find vulnerabilities and exploits... before someone else does!

The C$2995 = US$2300 cost of this training and certification is a fraction of the $50,000 a big organization has to pay consultants for a one-off analysis.

Plus, the skill will be in-house, not only for testing but also for guidance to management.

For individuals wishing to implement a major upgrade to their marketable skills, this is the lowest price on the market - and an investment that will be repaid many times over in the future.

EC-Council CEHv10 is the most comprehensive, up-to-date and recognized cybersecurity training available, updated March 2018 with new modules on IOT and coverage of Machine Learning and AI.

Anyone can attend this course.

The best way to learn is in-person with professional instructor, printed materials, hands-on labs and in-class exam. Get away from distractions, interact and network with classmates and discuss the latest developments. Write the exam in-class and finish the week with this highly valuable certification in hand.

We encourage you to attend in-person - but If you can't travel to the class, you may attend remotely via two-way audio and video. Please contact us for more information.

If you want to get the training, but don't need the certification, save $500 and register for the "workshop", which is the course without the exam.

How to Register     Detailed Outline     Schedule     More info
  • Real instructor, real classmates, distraction-free
  • Printed Course Materials
  • Take the CEH Exam in-class or after the class

Value pricing: CAD$2995
Compare to $3800 from others offering inferior online "virtual" classroom, without printed materials
and you'll agree this is a very good deal.

C$2995 C$2495  Earlybirds save $500 - last chance! Earlybird offer ends next week

Register today!
Tutorial: Voice over IP - Packet Loss and Sound Samples

Click or tap the image to watch a sample lesson from Course 2224 Voice Packetization, Codecs and Voice Quality.

This free lesson explains how voice packets actually get "lost" or "dropped" by several methods including buffer overwriting and traffic throttling. 

Once we understand how a packet with part of a phone call in it can get lost, we'll listen to sound clips with packet loss and jitter purposely added to hear what the far-end reconstructed speech sounds like.

This is one of ten lessons in Course 2224 Voice Packetization, Codecs and Voice Quality

... which is one of six courses in the new TCO Certified VoIP Analyst course and certification package coming soon.

Watch for a launch special in the next newsletter!

Telecom BOOT CAMPs 2018

TCO CTA Certification

Certified Gold Training Partner of the Telecommunications Certification Organization

The best you can get!

Specifically designed for non-engineers, Teracom's renowned five‑day Telecom BOOT CAMP covers the full range of knowledge needed in the telecom business... in plain English.

You will bust the buzzwords, understand the jargon and technologies, and most importantly, the underlying ideas... and how it all fits together.

This is knowledge you can't get on the job, talking to salespeople or reading articles.  Your knowledge skills, accuracy, productivity and buzzword-frustration level will all be improved with this career-enhancing training.

Telecom BOOT CAMP starts with three-day core training
Course 101: Telecom, Datacom and Networking for Non-Engineers, covering  the PSTN, wireless telecom, data communications, the Cloud, Ethernet and LANs, IP and networking, MPLS, and the Internet.

On Thursday and Friday, we build on this solid foundation with
Course 130 Voice over IP, SIP, Security, 5G and IoT, finishing with upcoming technologies: how everything from self‑driving trucks to human brain implants will be online.

Jun 4-8   Seattle WA
Jul 23-27   Chicago IL
Aug 20-24   Washington DC
Sep 10-14   Oklahoma City OK
Sep 17-21   Santa Clara CA
Oct 15-19   New York NY
Nov 5-9   Denver CO
Jan 21-25 2019   Miami FLA

Telecom BOOT CAMP is the coursework for the TCO Certified Telecommunications Analyst (CTA) certification. The CTA Exam with unlimited repeats is included with the tuition fee ($399 value).

CTNS Online Courses and TCO CTNS Certification are also included.

You may register for just the first three days (listed as Course 101: Telecom, Datacom and Networking for Non-Engineers, $1395) or just the last two days (listed as Course 130: Voice over IP, SIP, Security, 5G and IoT, $995), or both as best meets your needs.

But with the BOOT CAMP price savings, wall-to-wall training and CTA certification, BOOT CAMP is a great opportunity.

Join the thousands of people who have benefited from this training!

How to Register   More info   Schedule   Course 101 Details   Course 130 Details

“Great class in Santa Clara – just excellent!”
Thank you, I learned a lot.
- John Budke, Bureau of Emergency Communications, City of Portland

“Excellent across the board”
Helped tie up loose ends; have been working in telecom for the past 4 years with no real training or background.  The instructor was very knowledgeable and enthusiastic about the subject matter, and made the information exciting.
- John Cody, Commercial Communications Manager, US Air Force

Two-Day Course 102: Telecom for Non-Engineers
A Comprehensive Technology Overview and Update

Course 102 Telecom for Non-Engineers: A Comprehensive 2-Day Technology Overiew and Update


If you can't be away from your desk for a week:

Course 102 Telecom for Non-Engineers is Telecom BOOT CAMP distilled into two days for the busy non-engineering professional who needs to:

• Bust telecom buzzwords and demystify the jargon
• Fill gaps in telecom, datacom and network knowledge
• Get up to speed on new-generation IP telecom, VoIP, SIP and MPLS
• Understand what's next: 5G and IoT
• In a two-day format

This is the famous five-day Telecom BOOT CAMP distilled into two days.

Register for one of these seminars:
    Jun 12-13   Washington DC
    Jul 18-19   San Francisco CA
    Sep 10-11   Toronto ON
    Sep 13-14   Montreal QC
    Sep 18-19   Charlotte NC
    Oct 2-3   Orange County / LA / Irvine CA
    Oct 22-23   Tampa FL
    Jan 29-30 2019   Vancouver BC

How to Register     Detailed Outline     Schedule     More info

In plain English, you will learn all about the new-generation converged telecom network, where everything is carried in IP packets: how landline, cable and mobile interconnects, VoIP and SIP, wireless to 5G and WiFi, IP, MPLS, ISPs, The Future and more:

  1. Fundamentals of Telecommunications
    The structure of the telecom network, and how everything interconnects
  2. Convergence and New-Generation IP Telecom: "Data" Fundamentals
    New-generation network fundamentals: IP packets and Ethernet MAC frames
  3. The OSI layers
    Organizing the discussion; how TCP and IP implement layers.
  4. Voice over IP and SIP
    VoIP concepts: digitized voice in packets, soft switches, SIP trunking, cloud services
  5. Wireless
    Cellular and mobile Internet concepts, 4G LTE, 5G and WiFi
  6. LANs: MAC addresses, LAN cables and switches, VLANs, Fiber Optics and Optical Ethernet
  7. IP Networks
    IP addresses, routing basics, DHCP, static and dynamic, public and private, NAT & IPv6
  8. MPLS and Carrier Networks
    Carriers, MPLS, Service Level Agreements, CoS, MPLS VPNs, Integrated Access, Prioritization
  9. The Internet
    ISPs, transit and peering. DNS. Internet VPNs and VoIP. Net neutrality. IoT.
  10. The Future: IP Dial Tone

This is the essential knowledge set for today's telecom. If you can spare two days, seize this opportunity to eliminate buzzword frustration, build a solid knowledge base, be more confident, more accurate and more productive.

In addition to the professional instructor and 220-page course book, the CTNS Online Courses and TCO CTNS Certification, and a personalized course completion certificate are also included.

Join the thousands of people from organizations ranging from the FBI to the SF Giants who have benefited from this training!   Register today!

$995 $795  Save $200 with launch special discount coupon

Deal: CTNS and CWA for $258 - Save $100
ctns     cwa

Package Deal!

Get the internationally-recognized TCO Certified Telecommunications Network Specialist (CTNS) online courses and certification,

plus the TCO Certified Wireless Analyst (CWA) courses and certification together and save $100!

How to Get This Deal
Your colleagues may be interested... would you please forward this to them?
Many thanks,
Eric Coll, Director
Teracom Training Institute
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