Course 130 Voice over IP, SIP, Security, 5G and IoT is a two-day vendor-independent course for non‑engineers covering VoIP and SIP, a comprehensive survey of security, and 5G and the Internet of Things (IoT), finishing with examples of cool applications like Platooning on Interstates and Smart Cities.
You’ll get up to speed on the fundamentals of Voice over IP, the components of VoIP phone systems and what each does. We’ll demystify VoIP by understanding how voice is packetized, how packets move end-to-end, how the voice is re-created at the far end… and what it sounds like with packets missing.
We’ll cover Internet VoIP for individuals, and business VoIP phone systems: call managers, softswitches, hosted PBXs, cloud services and SIP trunking. We’ll finish the VoIP portion of the course with carrier connections, and a “final exam” to confirm your knowledge, in groups, open-book.
On Day 2 is a comprehensive survey of security risks and measures: phishing and extortion, network security, ports and packet filtering, firewalls, public key encryption, passwords and fingerprints, digital certificates and HTTPS, Wi-Fi security, viruses, trojans, zero-day exploits and VoIP security… in plain English.
We’ll get you up to date on 5G and New Radio, with its immediate benefit (40% more b/s than LTE) and how it is being deployed on 700 MHz, 800 MHz and the new 2.5 GHz and 3.5 GHz bands, plus cool bleeding-edge ultra-broadband millimeter-wave applications.
You'll learn about the current state of 5G handsets including the Qualcomm Snapdragon X55 chip that will be in the first wave of 5G smartphones.
We’ll finish with the Internet of Things: what the Things are, how and what they might communicate, a computer in every Thing, and examples of VoIP-data convergence, IoT and 5G applications like platooning: cars in road trains on the Interstate, ultra low-power tracking, Smart Cities and more.
No-one expects anyone to learn all of this in one shot! For self-study after the seminar and day-to-day reference, every course comes with a comprehensive color printed student manual, a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
At the seminar, you'll receive this comprehensive workbook / textbook that's been called the best on-the-job reference tool around.
Written in plain English, these easy-to-use course books provides clear graphics plus detailed text with topics organized in logical groups to give you a valuable reference with the practical experience, theoretical background, and unbiased information on technologies, products and trends you'll need.
With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one place.
The optional professionally-bound companion reference textbook Telecom 101 is available at half price.
Teracom's courses have been taught to wide acclaim since 1992 and are designed for the professional needing to fill the gaps, build a solid base of knowledge, and understand how it all fits together.
BOOT CAMP is Course 101 and 130 together to make a full week of training for non‑engineers, covering the whole telecom and networking picture from fundamentals to future trends.
The week begins with Course 101, three days of core training: telecom and network fundamentals, the Internet, cloud computing, web services and data centers, telecom services and digital media. Then telecommunications technologies: wireless, fiber and copper; telecom carriers, equipment and interconnect, ending with networking: OSI layers, LANs and VLANs, IP addresses, carrier networks, MPLS and Class of Service.
This is followed by two-day Course 130 Voice over IP, SIP, Security, 5G and IoT, demystifying all aspects of VoIP, SIP and SIP trunking, followed by an extensive survey of security risks and measures, and ending with the current and future status of 5G, the Internet of Things and examples of cool convergence, 5G and IoT applications like Smart Cities and platooning.
Save $695 and get three TCO Certifications: BOOT CAMP is only $2495 for the full week, and includes CTNS, CVA and CTA Certification Packages with their online courses and optional exams. You may register for just the first three days (Course 101) or just the last two days (Course 130) as best meets your needs. But with the price savings, certifications and wall-to-wall training, the full week Telecom BOOT CAMP is a great opportunity.
This high-quality, up-to-date course is value priced at only $1295, including a 224-page printed color course book, and bonus TCO Certified VoIP Analyst (CVA) Online Courses and Certification Exam with unlimited repeats and no time limits (value $459).
Save $695 if you register for BOOT CAMP (Course 101 + 130), and get CTNS, CVA and CTA Certifications.
The first six chapters of this course are devoted to Voice over IP and SIP. You will get up to speed on Voice over IP, what SIP is and how it works, all of the jargon, buzzwords and concepts, SIP Trunking, and sort out pros and cons of VoIP systems: Softswitch / Call Manager vs. Hosted PBX vs. IP Centrex vs. Cloud Service.
We'll start with VoIP jargon and buzzwords, basics of communicating voice in IP packets, what the components of VoIP systems are and what each does: soft switches, media servers, gateways and terminals, plus the main standards and protocols used in VoIP systems. The last lesson is "where this is headed": what will people have as basic "telephone" service 20 years from now.
"Voice over IP" can happen in many different ways. We'll begin understanding VoIP phone calls with how it all started: VoIP between individuals over the Internet. You'll learn how Internet VoIP telephone service works with a practical demonstration of Voice over IP over the Internet to a Landline (Google Hangouts). We'll trace the voice packets end to end through all of the devices, circuits and carriers involved, from a laptop in the class to the Internet then back to a cellphone in the class.
We will compare and contrast all the different choices for a business VoIP phone system: upgrading an existing PBX, replacing the PBX with a Call Manager / softswitch; implementing a Hosted PBX; using Softswitch as a Service, Cloud-based services, and IP Centrex from the phone company. You'll gain the knowledge to confidently differentiate VoIP architectures and discuss pros and cons of options.
SIP is the open, standard protocol for setting up Voice over IP telephone calls. All standards-based VoIP systems must adhere to the Session Initiation Protocol. It defines the procedure and messages to set up a phone call – or any other kind of communication. You'll learn what SIP is, how it works, demystify jargon like proxy server, understand how SIP fits in with softswitches and call managers, and trace the establishment of an IP phone call step by step. At the end of this, you'll understand how phone calls happen in VoIP telephone systems – maybe worth attending the course all by itself!
Call quality is of primary importance, particularly for the callers! In this chapter, you'll learn what affects VoIP quality and how problems can be corrected. You'll learn how voice quality is measured and factors that affect it including codec, delay, jitter and lost packets. We'll demystify how packets actually get delayed or "lost", and listen to the resulting effects. We conclude with a practical checklist of tips and recommendations for ensuring success.
We round out the Voice over IP part of the course with connections to carriers, beginning with Class of Service (CoS) performance guarantees in Service Level Agreements (SLAs) and ending with selecting a VoIP carrier. We'll cover SIP trunking to replace PBX trunks for business phone systems; connecting with gateways and Megaco; and understand how cellular, cable, internet and incumbent carriers connect for PSTN VoIP phone calls.
The VoIP section concludes with a Final Exam, fill-in-the-blanks to identify all the different pieces of information necessary to make a VoIP phone call happen, at each layer of the OSI Model. Don't panic: the class separates into groups to do the exam together, open book. It is a very useful tool to confirm BOOT CAMP knowledge gained up to this point in the week.
Communication and security go hand-in-hand, so next is a comprehensive overview of security, the threats to networks, information and systems, the measures that can be taken, and best practices.
The more things that are connected, the more ways there are for criminals to make money. In this extensive chapter, you'll get a comprehensive overview of security. We'll begin with an overview, and identification of valuable targets. We'll cover phishing and extortion, and what is actually done with data from "breaches". Next, we'll explore the risks and measures taken and best practices in network security, firewalls and ports; public and private key encryption, digital signatures, digital certificates, VPNs; viruses, trojans and exploits, and VoIP security.
The course wraps up with upcoming technologies, including 5G wireless and the Internet of Things: how everything from toasters to self-driving trucks to human brain implants will be online.
In this chapter, you'll learn about the latest developments for the deployment of the next generation of wireless: 5G. You'll learn the immediate impact of 5G: 40% increase in bits per second per Hz, support for massive MIMO and the longer-term ultra-broadband millimeter wave applications. We'll understand the design goals for 5G and review the New Radio spectrum allocations, and finish with the chip that is the enabler for the first wave of 5G smartphones.
The Internet of Things: we'll start off understanding exactly what that means, exactly, what the Things could be, how and what they might communicate, how we get a computer in every Thing, and a way to power it.
We complete Course 130 and BOOT CAMP with examples of VoIP and convergence, examples of IoT, and examples of 5G applications like platooning on interstate highways, ultra-low-power tracking, and optimizing traffic flow in Smart Cities.
You'll gain a long-lasting, solid base of unbiased career-enhancing knowledge you can build on, an investment sure to be repaid many times over, increasing your confidence and productivity and eliminating jargon- and buzzword-related frustration.
Plus, you will receive a high-quality printed color 244-page workbook – a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
And - Certification is included: CVA Certification Package is included as a bonus with every registration.
Space in our seminars is limited, and may sell out, so please register as early as possible to reserve your place. You can register online or by phone:• Register online
• Register by phone at 1-877-412-2700
Once you register online or call us, we'll send your registration package by email, including a confirmation letter for you to sign and fax back to complete your registration. There is no obligation until you return the signed confirmation letter and you can cancel anytime up to two weeks before the course with no penalty.
We accept Visa, MasterCard and American Express, as well as checks, purchase orders, ACH and wire transfers, and most debit cards via PayPal.
In addition to scheduled public seminars, since 1992, we have provided high-quality on-site training at
3Com, Accedian, Airbus, Alcatel, Alltel, American Broadband, APEX Telecom, ARMA, Atria Networks, AT&T, Belize Telemedia, Bell Canada, Bell Labs, Bell Mobility, Bermuda Telecom, Bloomberg, Cablevision, CANTO, Carhartt, Centre Communications, Canadian Army and Air Force, Cap Gemini, Carhartt, Cisco, City of San Francisco, ComSec Establishment, Cox Cable, CRTC, DISA Defense Systems Information Agency, DHS Department of Homeland Security, DSCI, Earthlink, Entergy, Eric Ryan Corporation, Expertech, Equifax, Ericsson/Hewlett-Packard, Florida Power and Light, Frontier Communications, GAO General Accounting Office, Genuity, GSA, Idaho Power, Intel, Intelsat, Jabil, Ketchikan Public Utilities, Keytech Bermuda Telephone Company, Kyocera, KP, KPMG, L-3 Communications, LA County, LG Electronics, MicroCell Telecom, MindSpring, MTS Allstream, New York Power Authority, NOAA, Nortel, Northwestel, NYPA New York Port Authority, Office of Naval Intelligence, Orange – France Telecom R&D, Panasonic, Qualcomm, RangeTel, Rogers Communications, Sandia National Laboratories, SDN Communications, Shared Services Canada, Shaw Communications, Shentel, SouthEast Telephone, Spawar, Splice Telecom, State of Montana, State of Nebraska, Tap Electric – New York City Transit, Telecom Training and Safety, TDS Telecom, Tektronix, Teleglobe, TELUS, The Hartford, NSA – National Security Agency, Twenty-First Century Communications, US Army, Transamerica Insurance, Universal Service Administrative Company, US Air Force, US Cellular, US Coast Guard, UTS Curacao, Verizon, Vertek, Wells Fargo, Western Iowa Telephone, Western Wireless, Winstar, World Bank
... to name a few.
Onsite training has special advantages:
• Your personnel will be up to a common speed with a solid knowledge base.
• We'll fill in the gaps and put in place productivity-enhancing structured understanding.
• The seminar will be a strong team-building exercise.
• Significant reductions in training costs are often achieved.
• Each student receives a detailed workbook / textbook that will be a valuable reference for years to come.
We have built a solid reputation for delivering high-quality team-training programs that are a resounding success. We would love to do the same for you! Hold a private onsite course with as few as 7 people!
Our training has been taught to wide acclaim across North America since 1992 and is designed for the non‑engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless, networking, Voice over IP (VoIP) phone systems, SIP and security.
Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.
Teracom's proven instructor-led training courses have been developed and refined over more than twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others. These courses are top-notch, top-quality and right up to date with the topics and knowledge you need.
Our GSA Contract for supplying this training to the United States Government is your assurance of approved quality and value.