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POTS and The PSTN
This is the first course in the Certified Telecommunications Network Specialist (CTNS) certification package and the Telecom, Datacom and Networking for Non-Engineers course package.

Understanding telecommunications begins with understanding Plain Ordinary Telephone Service and the Public Switched Telephone Network. In this course, you’ll build a solid understanding of the fundamentals of the telephone system: customer premise and Central Office, loops, trunks, remotes, circuit switching and how a telephone call is connected end-to-end.  We’ll cover LECs and IXCs, sound, analog and the voiceband, twisted pair, DTMF and SS7.

Based on Teracom’s famous Course 101, tuned and refined over the course of 20 years of instructor-led training, we’ll cut through the jargon to demystify telephony and the telephone system, explaining the jargon and buzzwords, the underlying ideas, and how it all works together… in plain English.

Featuring many photos of actual equipment both inside a Central Office and in the outside plant, this multimedia course is an excellent way to get up to speed on traditional telephony.

Standard Plan

Course Outline

1. Introduction  watch now (free)
Course overview

2. History of Telecommunications (USA and Canada)
Local phone companies, long distance; Bell System, breakup, LECs and IXCs; Canada

3. The Public Switched Telephone Network (PSTN)
Loops and trunks, CO, customer premise, circuit-switching, outside plant, loop length, remotes

4. Analog Circuits and Sound
What analog means, microphones, speakers, copper wires and electricity, sound: trees falling in the forest

5. The Voiceband   watch now (free)
Reproducing thoughts vs. reproducing sound, frequency range, filters, limitations

6. Plain Ordinary Telephone Service (POTS)
Twisted pair, dial tone, ringing, supervision, lightning protection

7. Signaling: Pulse Dialing and Dual Tone Multiple Frequency (DTMF)
Dial-up, make-or-break signaling, touch-tone, DTMF, in-band signaling

8. Signaling System 7 (SS7) Control system for the PSTN, SCPs and SSPs, examples of sophisticated call routing

9. Multiple-choice Exam


course webpage     printable brochure


Standard Plan price

$39
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